Perficient

JANUARY 5, 2021

The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences.

Leadership 531

Leadership Denver Charlotte Ohio 531

Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.

Innovation 369

Innovation Video Strategy Customer Experience 369

Perficient

MAY 19, 2021

Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing to omni-channel technology, process improvements, and best practices. Through our work, we’ve found that other opportunities exist…beyond technology. We call it Workforce Optimization. Case Study.

Technology 340

Technology Case Study Customer Experience Training 340

Perficient

JANUARY 21, 2025

The insurance industry in 2025 is at a pivotal point, with key digital insurance trends leading the charge in transforming how carriers operate and interact with customers. Carriers must innovate, adapt to these changes, and leverage new technologies to maintain a competitive edge.

Trends 221

Trends Customer Experience social media Innovation 221

Perficient

FEBRUARY 27, 2025

Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. This will require being more inquisitive and innovative compared to previous years, as the adoption of AI and cloud technologies continues to expand.

Banking Trends 221

Banking Trends Trends Digital Banking Customer Experience 221

PYMNTS

DECEMBER 16, 2020

As FinTechs and other financial service providers drive commercial card adoption, virtual card technology becomes an increasingly popular focus of innovation initiatives, particularly as corporates demand solutions to support a remote workforce. Access Bank Taps Visa For SMB Debit Cards.

Cards 286

Cards Innovation Management Payments 286

Perficient

APRIL 24, 2024

Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. Recognizing the need for a comprehensive operational overhaul, we proposed a transformative journey from spreadsheet reliance to a robust data strategy initiative.

Strategy 440

Strategy Data Analysis Operations 440

Perficient

FEBRUARY 12, 2025

As technology advances and consumer expectations shift, staying ahead of these trends is crucial for success. Payments Trend #1: AI-Driven Payment Innovations The landscape of payments and financial services in 2025 will be marked by groundbreaking innovations and user-centric designs powered by Generative AI (GenAI).

Trends 221

Trends Payments Compliance blockchain 221

Perficient

OCTOBER 24, 2024

As noted at the time by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes. Co-pilots: Software supported and enabled traders to operate more efficiently and swiftly.

Regulation 221

Regulation Risk Management Compliance Fraud 221

Perficient

FEBRUARY 10, 2021

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

Software 294

Software Innovation Company America 294

PYMNTS

SEPTEMBER 18, 2020

This week's look at payment rail innovation is all about speed, both for legacy rails and new ones. Combining these elements, we are creating a broad platform with faster technology and smarter and better services that the industry can trust as a foundation for innovation towards their own end-clients," he added.

Innovation 291

Innovation Payments cryptocurrency Cards 291

Perficient

OCTOBER 13, 2020

This stifles opportunities at innovation and constrains businesses to continue operating as they were at time of installation, and not instead evolving as their internal processes need to change. Users of these applications – agents, in traditional parlance – need to personalize interactions where possible, which requires context.

Technology 340

Technology Customer Experience Software Resources 340

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

NOVEMBER 19, 2020

Afresh Technologies has raised $13 million in a Series A extension round to expand its fresh food management technology that helps grocers reduce food waste. The round was led by Food Retail Ventures and joined by existing investors Innovation Endeavors , Maersk Growth , and Baseline Ventures. “I

Technology 244

Technology Management San Francisco Retail 244

Perficient

AUGUST 2, 2024

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive.

America 450

America Report Technology Software 450

Perficient

FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation. Learn More.

Tools 531

Tools Innovation Resources Operations 531

PYMNTS

NOVEMBER 16, 2020

Fresh off its acquisition of Finance-as-a-Service technology platform Ario , Thinking Capital is looking toward the future of SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau. Flexible Technology.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

OCTOBER 6, 2020

New payment rails are again in the spotlight, with commercial card and contactless payments emerging as the top focuses for innovators. This week's look at payment rail innovation is all about digitization and payments acceptance. merchants accept touch-free payments. Nacha Adopts Eight ACH Payment Updates.

Innovation 241

Innovation Cards Payments Technology 241

Perficient

APRIL 3, 2024

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. ” Brian Bell, Perficient’s Insurance Principal, who was also quoted in the report, highlights the significance of another emerging technology: critical event intelligence.

Technology 221

Technology Report social media Industry 221

PYMNTS

NOVEMBER 1, 2020

The solutions will aim to bring omnichannel buying experiences to boost revenue and profit potential, the release says, especially as digital commerce continues to accelerate in use and innovation. B2B customers have come to expect vendors to have access to digital phases of the buying experience.

Operations 247

Operations Meeting Online Innovation 247

PYMNTS

DECEMBER 15, 2020

Visa Talks Payment Rail Innovation. In a PYMNTS interview this month, Visa Global Head of New Payment Flows at Visa Business Solutions Alan Koenigsberg discussed the need for existing payment rails to innovate and adapt to new use cases. When we think about rails, we think about them as a means to an endpoint," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. So we led with technology.”. Brown said in a recent conversation with PYMNTS’ Karen Webster. “The

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

JANUARY 27, 2021

26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year, operational changes in the industry, consumer behavior, menu trends, employment statistics and more.

Industry 264

Industry Report Technology National 264

Bank Innovation

JUNE 8, 2017

Turns out, Amazon’s lesser known operation – small business lending – is also powered by machine learning, Bank Innovation has learned. […]. The e-commerce giant has (arguably) the most sophisticated ML toolset around that is uses for drone deliveries, online tailors, or its AWS offering.

Lending 373

Lending Tools Operations Innovation 373

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries?

Innovation 247

Innovation User Experience Industry Technology 247

Perficient

FEBRUARY 22, 2023

The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry. Perficient will also bring insight surrounding the banking industry’s growing use of blockchain to the Summit.

Trends 474

Trends North Carolina Customer Experience Charlotte 474

Perficient

OCTOBER 15, 2024

Companies like American Express have adopted Alation’s tools to streamline their data governance operations. Data governance tools are not just for keeping regulators happy, but they also give financial institutions the confidence to innovate, knowing that they’ve got their data house in order.

Tools 221

Tools Data Compliance Regulation 221

Accenture: Banking

APRIL 4, 2022

How is operations perceived within your bank? The post Is operations a source of competitive advantage? As a back-end function ripe for continual cost reductions? Or as an embedded part of an integrated end-to-end design process, collaborating with other areas to create compelling and cost-effective experiences for customers?

Operations 195

Operations Digital Banking Innovation Technology 195

Perficient

JUNE 3, 2020

I love cross-pollination among technology alliances. As companies look to build a modern digital business, they need business agility, operational efficiency, access to insight, and technical resilience. I love when complementary partners pair up to deliver something creative and innovative for businesses.

Customer Experience 443

Customer Experience Technology Innovation System 443

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

DECEMBER 28, 2020

Pepperl+Fuchs , which works in industrial sensor technology and explosion protection, will work with o9 Solutions ' artificial intelligence (AI)-powered platform, which will help bolster decision making and better visibility, a press release says. Also, the integrations will help to do away with various manual tasks.

Innovation 242

Innovation Technology Operations Industry 242

PYMNTS

SEPTEMBER 17, 2020

Dubbed the next-generation digital platform, it is expected to use an application programming interface API, a computing interface which defines interactions between multiple software intermediaries, and cloud technology to provide common processing services. “We

Innovation 348

Innovation Payments Compliance Data 348

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P. Bill Marvin , CEO at J.P.

Innovation 289

Innovation Payments Trends Regulation 289

Perficient

JULY 2, 2024

Navigating the complexities of cloud technology requires an exceptional partner. Additionally, our global managed services group has created comprehensive accelerators such as the App Modernization IQ , Cloud FinOps IQ , and Green Impact IQ , serving as effective tools for guiding clients in cloud operations strategies.

Strategy 251

Strategy Operations Innovation Technology 251

Perficient

DECEMBER 18, 2023

By adopting a proactive stance and leveraging technological advancements, financial entities can navigate the regulatory landscape with greater resilience and efficacy. Legal Obligations and Regulatory Frameworks It is well-known that financial institutions operate within a complex web of laws and regulations.

Regulation 473

Regulation Compliance Exercises Guidelines 473

PYMNTS

MARCH 12, 2020

The company also set up a multi-million-dollar subsidy program to reduce operating costs and capital risks for their merchants, in an effort to help them get back to work safely and efficiently. An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same.

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303