Insights on Business

NOVEMBER 29, 2018

Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. These terms look good on paper, but what do they mean in practice for operational innovation?

Operations 138

Operations Innovation Management Risk Management 138

Perficient

JULY 2, 2024

Navigating the complexities of cloud technology requires an exceptional partner. Additionally, our global managed services group has created comprehensive accelerators such as the App Modernization IQ , Cloud FinOps IQ , and Green Impact IQ , serving as effective tools for guiding clients in cloud operations strategies.

Strategy 251

Strategy Operations Innovation Technology 251

Perficient

MAY 19, 2021

Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing to omni-channel technology, process improvements, and best practices. Through our work, we’ve found that other opportunities exist…beyond technology. We call it Workforce Optimization. Case Study.

Technology 340

Technology Case Study Customer Experience Training 340

Perficient

AUGUST 2, 2024

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive.

America 450

America Report Technology Software 450

Bobsguide

MAY 11, 2022

ERI is proud to announce that its digital front-to-back technology platform – the OLYMPIC Banking System – has been awarded Best Operational Efficiency Solution at the Asian Private Banker-7th Technology Awards.

Operations 106

Operations Technology Regional Financial Technology 106

Accenture

APRIL 4, 2022

How is operations perceived within your bank? The post Is operations a source of competitive advantage? As a back-end function ripe for continual cost reductions? Or as an embedded part of an integrated end-to-end design process, collaborating with other areas to create compelling and cost-effective experiences for customers?

Operations 195

Operations Digital Banking Innovation Technology 195

Accenture

MAY 14, 2019

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . However, banks are unable to support this if they do not modernize their operations. 1 So, how do banks get to simplified, future-ready bank operations?

Operations 231

Operations System Strategy America 231

Perficient

DECEMBER 14, 2020

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. If your organization is looking to capitalize on cloud technology in 2021, here are a few trends to keep in mind.

Technology 348

Technology Trends Software Resources 348

Perficient

APRIL 24, 2024

Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. Recognizing the need for a comprehensive operational overhaul, we proposed a transformative journey from spreadsheet reliance to a robust data strategy initiative.

Strategy 440

Strategy Data Analysis Operations 440

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

MAY 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. Many CUs are investing heavily in new digital technologies to help serve their members during the COVID-19 pandemic, but not all innovations are successful. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

Bank Innovation

MAY 22, 2017

Bank wants to revamp its Innovation group with a new artificial intelligence leader. Bank Innovation group,” including overseeing strategic product development, product innovation, and strategy efforts within the AI space, […]. The job posting is vigorous, to say the least.

Innovation 199

Innovation Operations Groups Strategy 199

PYMNTS

NOVEMBER 19, 2020

Afresh Technologies has raised $13 million in a Series A extension round to expand its fresh food management technology that helps grocers reduce food waste. The round was led by Food Retail Ventures and joined by existing investors Innovation Endeavors , Maersk Growth , and Baseline Ventures. “I

Technology 244

Technology Management San Francisco Retail 244

Perficient

OCTOBER 30, 2024

Pursuant to requirements and authorities outlined in the Anti-Money Laundering Act of 2020 (the AML Act), FinCEN is also taking several steps to create the necessary regulatory and examination environment to support AML/CFT-related innovation that can enhance the effectiveness and efficiency of the Bank Secrecy Act (BSA).

Regulation 221

Regulation FDIC Compliance Innovation 221

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FEBRUARY 10, 2021

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

Software 294

Software Innovation Company America 294

PYMNTS

AUGUST 14, 2020

In payment methods, Circle K announced a cashierless checkout pilot as convenience stores advance retail innovations. And in education, Google and Apple are facilitating students’ return to class with the help of technology. 7.3K: Minimum number of Circle K stores in operation in the U.S. All this, Today in Data.

Technology 230

Technology Retail Apple Google 230

PYMNTS

DECEMBER 16, 2020

As FinTechs and other financial service providers drive commercial card adoption, virtual card technology becomes an increasingly popular focus of innovation initiatives, particularly as corporates demand solutions to support a remote workforce. Access Bank Taps Visa For SMB Debit Cards.

Cards 286

Cards Innovation Management Payments 286

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Abrigo

DECEMBER 2, 2015

The following is an excerpt from the Sageworks whitepaper "The Automation Revolution: How Technology is Changing the Way Firms Operate". As consumers adopt the latest technology, businesses must do the same in order to provide services and customer experiences that align with today’s technology. shifted to 2.0

Operations 150

Operations Technology Customer Experience Software 150

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.

Innovation 369

Innovation Video Strategy Customer Experience 369

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

FEBRUARY 10, 2020

PSCU has appointed Denise Stevens as senior vice president and chief product officer, while Scott Young will head the product delivery leadership team as vice president of innovation, PSCU announced today (Feb. Stevens will oversee product delivery and management, as well as its innovation teams. Young will report to Stevens. “We

Innovation 210

Innovation Leadership Washington Cards 210

Bank Innovation

JANUARY 2, 2019

All that is changing due to emerging technologies. The banking industry is facing many unprecedented challenges due to the rise of financial technology companies. Industry-leading operators, as well as ambitious startups in the banking scene, […].

Technology 282

Technology Financial Technology Operations Industry 282

BankInovation

DECEMBER 27, 2022

Technological innovation has taken the auto industry by storm since the start of the COVID-19 pandemic by automating lending operations and addressing consumer pain points in the car-buying process to improve the end-to-end purchasing experience.

Innovation 52

Innovation Technology Lending Operations 52

PYMNTS

SEPTEMBER 18, 2020

This week's look at payment rail innovation is all about speed, both for legacy rails and new ones. Combining these elements, we are creating a broad platform with faster technology and smarter and better services that the industry can trust as a foundation for innovation towards their own end-clients," he added.

Innovation 291

Innovation Payments cryptocurrency Cards 291

Bank Innovation

JUNE 22, 2017

Now that the industry is (mostly) clear on the fintech “friend or foe” issue, startups are busy pitching their products to the eager incumbents and their innovation teams. Startups, beware of “innovation tourists.” ” “One of […].

Innovation 356

Innovation Fintech Industry Operations 356

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

Innovation 297

Innovation Fintech Cards Payments 297

Perficient

AUGUST 5, 2020

New Technology and Impressive Clients Amplify Career Growth. I have learned new technology and improved interpersonal skills. If someone in the office has an interest in learning a certain skill or technology, there is always a coworker around willing to serve as a mentor. I have helped my colleagues in building their career.

Technology 441

Technology Austin Leadership US 441

Bank Innovation

MARCH 8, 2019

"Flexibility" is a commonly used term when it comes to innovation in banking and finance, but the typical bank boardroom hardly evokes the image of openness to technological change.

Technology 236

Technology Software Innovation Operations 236

Abrigo

JUNE 9, 2020

Technology has enabled financial institutions to operate more quickly and efficiently, creating a better experience for customers. The coronavirus highlighted the importance of technology and digitization within banking, and financial institutions must continue adapting and innovating to remain competitive.

Technology 195

Technology Lending Compliance Data 195

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

Bank Innovation

JULY 16, 2018

Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the bank reported in its earnings call today.

America 247

America Technology Innovation Report 247

PYMNTS

OCTOBER 6, 2020

New payment rails are again in the spotlight, with commercial card and contactless payments emerging as the top focuses for innovators. This week's look at payment rail innovation is all about digitization and payments acceptance. merchants accept touch-free payments. Nacha Adopts Eight ACH Payment Updates.

Innovation 241

Innovation Cards Payments Technology 241

Bank Innovation

FEBRUARY 15, 2017

This bank created an innovation lab, and that bank is launching a fintech team. But this other bank just started a blockchain focus group, and everyone else is investing in tech. Gone are the days when banks could afford to be “conservative” with new product launches and tech projects, which Read More.

Innovation 317

Innovation blockchain Groups Fintech 317

Perficient

OCTOBER 13, 2020

This stifles opportunities at innovation and constrains businesses to continue operating as they were at time of installation, and not instead evolving as their internal processes need to change. Users of these applications – agents, in traditional parlance – need to personalize interactions where possible, which requires context.

Technology 340

Technology Customer Experience Software Resources 340

PYMNTS

FEBRUARY 20, 2019

Small business (SMB) adoption of technology can be a process filled with growing pains and friction points, thanks to the cost and disruption associated with integrating a new technology. According to Asgeirsson and Carmichael, the companies illustrate the broader environment of innovation that the SMB accounting space enjoys today.

Innovation 192

Innovation Technology Strategy Fintech 192