PYMNTS

FEBRUARY 22, 2019

Consumers take a somewhat binary view of the features and functions that come packaged as innovative: They either believe those innovations can solve problems and, therefore, embrace them or the consumers go somewhere else that offers legacy features and functions. Delving Deeper .

Innovation 153

Innovation System Regional America 153

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. In that instance, merchants have to contend with cart abandonment. seconds on average through EMV 3DS.

Technology 248

Technology User Experience Fraud Comparison 248

Perficient

AUGUST 14, 2023

Watch our video guide on the Google Optimize sunset replacement and transitioning tips:  This video presents a structured strategy for businesses transitioning from Google Optimize to more robust tools.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

JANUARY 18, 2019

For corporations that want to stay ahead of the competition, innovation is a must, but developing and supporting a payment solution can prove challenging. Instead, many rely on their FIs to create this kind of technology, which presents these institutions with a number of hurdles. Flexible and Far-Reaching .

User Experience 189

User Experience Innovation Strategies Payments System 189

Celent Banking

DECEMBER 1, 2014

Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks. Moven has a keen focus on the user experience.

User Experience 173

User Experience Mobile Innovation United States 173

Perficient

OCTOBER 29, 2020

To bring about behavior change, these factors must be present in sufficient quantity, and must converge at the same time. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

NOVEMBER 16, 2020

It's about removing digital friction for the customer, simplifying the user experience, accelerating the time they can access their funds," he said. These are the kinds of value-adds that help SMB lenders compete in an increasingly crowded marketplace and can only come to fruition with a digital-first approach.

Lending 289

Lending Technology Capital Meeting 289

Perficient

AUGUST 4, 2020

These products protect the wearer from their environment where infection, disease, or dangerous chemicals may be present. Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

AUGUST 20, 2020

As digital payments and digital commerce have expanded their penetration among consumers and merchants alike, the greater usage is pushing the pace of innovation in the segment. And although transactions are then tokenized, those card on file credentials are used as the payments method each time the card is presented for payment.

Samsung 238

Samsung Cards Payments Innovation 238

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Along the way, they expect to be presented with relevant promotions and products that match their profile and interests.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

JULY 13, 2017

It’s often declared dead, innovators of all stripes are constantly declaring war on it and it is so out of style that even technologies relating to it are considered doomed to the ranks of historical obscurity. What’s Next in Idea Bank’s Innovation Calendar. Which, in turn, he said, means bringing better access to it.

ATM 100

ATM Innovation Mobile User Experience 100

PYMNTS

JANUARY 18, 2022

Onbe CEO Bala Janakiraman expects that innovation to continue as more organizations embrace the digital transformation that working remotely requires. They’ve adopted automation and other measures that boost efficiency and cost savings while delivering a better user experience.

eBook 159

eBook Meeting Resources User Experience 159

Bobsguide

MAY 26, 2022

Generation Life – a leading life insurance company that’s been providing Australians with tax-effective investment solutions for over 18 years – has launched its innovative new lifetime income solution, known as Generation Life LifeIncome, on GBST’s cloud-based wealth administration platform, Composer.

Technology 148

Technology Management Innovation User Experience 148

Accenture: Banking

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. NFC Forum reported last month that – as found across roughly 2,000 consumers in the U.S., For a glimpse of how the pivot toward cashless is spurring mobile wallet adoption, consider India.

Google 254

Google Mobile Apple Survey 254

Accenture: Banking

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 153

Customer Experience Payments User Experience Innovation 153

PYMNTS

FEBRUARY 4, 2020

. “Genpact and HighRadius will solve this challenge by delivering a transformative digital automation solution that enables businesses to maximize their working capital, while enhancing the customer and user experiences. 5 at the Order to Cash and Treasury Unconference at the AT&T Stadium in Dallas, Texas. .”

Dallas 131

Dallas Texas User Experience Software 131

Bobsguide

OCTOBER 9, 2022

“We can provide intuitive, easy-to-use access to many products and user journeys through a single platform, reducing complexity and friction for our customers and providing a truly differentiated user experience.”. We look forward to hearing more about how Finastra is enabling banks to provide differentiated user experiences.”.

User Experience 121

User Experience US Lending Meeting 121

Abrigo

JUNE 4, 2024

Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation. We are looking at everything from online account opening to our banking platform's user experience.

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. For financial institutions (FIs), payments are top of mind.

Technology 110

Technology User Experience Innovation Analytics 110

PYMNTS

AUGUST 16, 2018

But that does not mean a proactive mindset reigns when it comes to mobile security and innovation. Reactive ways of doing things can degrade the user experience — and that can drive away consumers. Mobile Innovation. Onboarding consumers presents another opportunity to keep — or lose — that trust.

Mobile 127

Mobile Payments Security Innovation 127

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

Cisco

DECEMBER 21, 2020

As you read in part one of this blog, due to the pandemic and the resultant exponential increase in digital transactions, Customer Experience is far more paramount than ever before, across all demographics. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts.

Customer Experience 90

Customer Experience Innovation Policies Security 90

PYMNTS

JULY 23, 2020

“It could be big [experiences], but it might be small, and it could even look not very significant. But what we see in our data over and over is that it is the experience of when, where and how it is [that] products are presented to the consumer that they actually become a lot more successful.

UX 165

UX Cards Google User Experience 165

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. Uplift, a B2B payments platform, was created to fill that innovation gap. They tend to research more, spend longer and favor more consolidated experiences.

Payments 151

Payments Innovation Hawaii Lending 151

PYMNTS

JANUARY 9, 2020

But the lines of commerce have blurred, presenting both challenges and opportunities for merchants to engage with their targeted shoppers. Bringing consumers and merchants together used to be a fairly straightforward process. Issuers sent cards to consumers and providers sent point-of-sale (POS) devices and terminals to merchants.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

APRIL 24, 2018

The ultimate goal, said McDowell, is to recognize that it is the same (authentic) user trying to access a site, regardless of device is wielded. A standard, of course, simplifies process and allows innovators to work with a foundation upon which to build.

User Experience 141

User Experience Security Case Study Fraud 141

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

JULY 14, 2016

With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said. We have taken a different approach – we try to innovate banking without coming out of banking. We looked at their customer experience for inspiration to build the best user experience in banking,” Stalf explained.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

SEPTEMBER 2, 2019

And with today’s technology, there are new ways to help them accomplish both, and that’s what we’re innovating to deliver. Digital was the center of Walmart’s earnings presentation , particularly in its grocery business. Doug McMillon, CEO of Walmart. Jack Dorsey, CEO of Square.

Payments 205

Payments Apple New York City Retail 205

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. . contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration.

User Experience 108

User Experience Los Angeles Google UX 108

PYMNTS

JUNE 22, 2020

Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S. Credit and debit card penetration in markets like Mexico is still low compared to the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

MAY 16, 2019

’ The way to do that, for B2B customers, is to make it so the user experience is consistent across every single way they interact with you.” . “It’s a business issue with a technology solution,” explained Lawida. “The business issue is, ‘How do I make it really easy to do business with me?’

Online 178

Online User Experience Technology Operations 178