PYMNTS

MARCH 26, 2020

Users can choose phone calls or video in multiple languages to connect to a money transfer personal service assistant. Due to limited services via retail locations in some areas impacted by restricted movement guidelines, we are seeing increased demand for our online services.

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PYMNTS

OCTOBER 12, 2020

No matter how innovative they are, companies still need to get paid. And not many companies this year have combined business model creativity with payments innovation more than Beautycounter. We’ve listened to our community and their requests for different payment options – more and more retailers are offering this as an option.

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PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

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Bank Innovation

NOVEMBER 8, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 8, 2019. In this episode, Suman Bhattacharyya, deputy editor, interviews Bob Meara, senior analyst at Celent, on some of the key conclusions from Bank Innovation Build.

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PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, Atzmon said that video content done correctly is demonstrably more effective than just slipping some text in front of the customer. Personalization Is Key . But that’s just a starting point.

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PYMNTS

SEPTEMBER 14, 2020

Netflix Co-founder and CEO Reed Hastings has written a new book about building the video-streaming powerhouse that now has nearly 200 million subscribers globally, as of the end of July. But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years.

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Bank Innovation

JUNE 29, 2018

PREMIUM - PayPal has rolled out a new feature that will help its retail clients increase conversions, making it easier for shoppers to become buyers. The payments giant built this solution to address pain points of cluttered online checkouts for both the consumer and retailer. The feature is called smart checkout button.

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Perficient

NOVEMBER 13, 2020

Computer vision, how computers gain high-level understanding from digital images or videos, has been one of the driving factors that’s contributed to the success of AI in recent years. We understand the value and innovative benefits that computer visioning provides to organizations. Your Computer Vision Provider. Learn More.

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PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Tackling those tougher problems to simplify things — and that’s true in banking, retail and restaurants.”.

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PYMNTS

DECEMBER 9, 2020

What makes the current developments so interesting and exciting is that “we're just seeing that they're at the end of the innovation growth cycle,” he explained. All of these new FinTechs and digital innovators are changing the landscape as the role of payments rapidly shifts in the broader financial services arena.

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PYMNTS

AUGUST 27, 2019

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. Take security cameras for starters. “We Data Blocks.

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Retail Innovation Video Data 118

PYMNTS

DECEMBER 9, 2019

Everyone needs furniture and home furnishings, and that need is helping to drive innovation in that sector of the retail economy. Indeed, augmented reality (AR) and other visual technologies can be seen as a progression from the earlier days of eCommerce, from all those photos, images and videos placed on retail websites.

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Bank Innovation

JULY 26, 2019

OceanFirst Bank is seeing more consumers and businesses choosing to interact with the bank via video and, as a result, it is preparing for a future when bankers will be comfortable working in that channel. The Toms River, N.J.-based

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PYMNTS

SEPTEMBER 24, 2020

Technologies such as artificial intelligence (AI) and video onboarding have shown promise in facing identity fraud, but each is vulnerable when implemented on its own. Nike ’s digital sales surged in Q1, while the sportswear brand also saw an uptick in its connected fitness business. All this, Today in Data. 6.7B: Amount U.K.

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Technology Innovation Retail Video 153

Bank Innovation

JUNE 27, 2018

The bank's innovation team, which unveiled its SoftBank Robotics-run robot Pepper yesterday, hopes that this will draw more traffic into the branch, and thus increase business. The innovation team at HSBC […].

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PYMNTS

OCTOBER 31, 2018

However, AR is now rewriting the rules of the retail game. A growing number of retailers are leveraging the technology to entice customers with a “try before you buy” shopping experience, having already been adopted by several big names in retail, including the likes of Walmart and Target.

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Perficient

JANUARY 12, 2021

Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions. AR shortcuts customer roadblocks while online shopping to solve new problems, and more importantly, create exciting and innovative customer experiences and convenience.

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Customer Experience Branding Video Online 538

Bank Innovation

MARCH 15, 2018

Even the most hidebound, incurious, old-school banker has heard the word “bitcoin” many times by now, whether from curious customers, well-meaning relatives, or the morning paper (print edition).

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PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. Grocery stores stand as a good example of all that.

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Bank Innovation

SEPTEMBER 9, 2019

When customers walk into one of Academy Bank’s new branches, a banker will guide them to a screen where they can video chat with a specialist at Academy’s headquarters in Kansas City.

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Video Kansas City Kansas Customer Experience 170

Bank Innovation

MARCH 20, 2019

That sums up the video below from the Bank Innovation Ignite 2019 conference last week, […]. Answer that question and the bank of the future will materialize -- a specialized, consumer-centric, data-driven, networked financial entity.

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Video Conference Innovation Data 170

Bank Innovation

MAY 25, 2017

When virtual reality shopping finally becomes the norm, WorldPay wants to make sure consumers will have a way to pay for those virtual pants. The payments processor developed a way to bring payments into VR, utilizing the technology to create the same experience of tapping a card on an EMV terminal—except, the card is virtual, […].

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PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

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PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

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Innovation Fintech Video Payments 178

PYMNTS

SEPTEMBER 11, 2019

UPS , too, is going down the drone path – one that Amazon pioneered for retail delivery uses – and is seeking a certification to operate commercial drone flights. For its part, Amazon is also experimenting with other – perhaps sexier – shipping innovations. The company applied to the U.S.

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Bank Innovation

JUNE 2, 2016

The Cooperative Bank of Epirus (CBE), based in Ioannina, Greece, has launched video customer service using Skype in April for its online banking customers. Now, even Skype is a banking channel.

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Video Online Groups social media 150

Bank Innovation

MAY 31, 2019

Since its membership is spread out across the state and sometimes live as far away as 50 miles from a branch, it rolled out a video banking tool earlier this month to add a more human touch. River Valley Community Federal Credit Union serves 7,200 members out of just two branches in southern Arkansas. The […].

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Bank Innovation

MARCH 11, 2016

Video banking — customers talking via video feed to bankers who may be far away — is already a big thing in branches in Britain, and it’s about to get bigger. It will soon to be tested for users at … home. Nationwide Building Society, a member-owned financial institution with around Read More.

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Bank Innovation

MARCH 21, 2019

Rapid prototyping and an innovation-oriented mindset are two characteristics that make a bank a good fintech partner, according to panelists at the Bank Innovation Ignite 2019 conference in Seattle last week.

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PYMNTS

SEPTEMBER 8, 2020

He said retailers and service providers need to address such anxieties as they sketch out their digital and omnicommerce strategies and think about what new tech to put in place. As long as retailers focus on creating such safe spaces, he said, “the future is bright.”. And that is where a lot of stress is created.”. Gauthier said.

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South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Honkook Kim and his Gentle Monster Brand is a perfect example.

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Bank Innovation

JULY 1, 2016

That’s right — it’s another bot. This one’s from New Zealand software designer Ben Lynch and is called Jude. Bots are huge everywhere — Facebook Messenger now hosts more than 11,000 — but lately, meaning, this week, they have made a strong push into financial services. Jude launched in May Read More.

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Video Software Online Innovation 260

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. One-third are very interested in using it for learning purposes, as well.

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Video social media Millennials Data 224

Bank Innovation

OCTOBER 2, 2018

P2P payments service Zelle was once not too keen on social media, but its new video message feature might indicate a change of heart. The video feature, which is being marketed on Zelle's website seems a little, well. The feature works this way: the user adds the name of the person who owes them […].

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Video social media Marketing Payments 150

Bank Innovation

MARCH 6, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, March 6, 2020.

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Bank Innovation

JANUARY 10, 2020

Welcome to the latest episode of our Weekly Wrap video series, for the week ending Friday, January 10, 2019.

Video 221

Video Innovation Customer Experience Innovation Strategies 221

Bank Innovation

JANUARY 10, 2017

Avin Arumugam, senior vice president of the Internet of Things at Visa, has joined the speaker faculty for Bank Innovation 2017, which takes place March 6-7 in San Jose. Recent video footage also Read More. Arumugam was at JPMorgan Chase for four years prior to his starting at Visa in May 2016.

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