PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. Such legal betting promises to keep consumer experiences centered around pro football in the U.S. More Innovation.

Innovation 137

Innovation Payments Taxes User Experience 137

Insights on Business

JULY 17, 2019

In an April 2019 survey conducted by Risk.net , IBM examined how financial firms are looking at adoption of next-generation governance, risk and compliance solutions to bridge these issues. User experience, or relative effective ease-of-use, is a key driver of engagement. Another is a low touch, zero training model.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

APRIL 24, 2020

However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. Among FinTechs that are interested in developing new peer-to-peer (P2P) payment, real-time payment and installment credit products, PYMNTS research shows that half intend to sell those products directly to their end-users.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

NOVEMBER 7, 2017

As evidenced by the Bank Innovation Readiness Index , done in collaboration between the two firms, more than 200 banks and financial institutions are in varying stages of preparedness when it comes to payments innovation. Winitz said that innovation can be disruptive or it can be incremental. Data Point Number One: 64 Percent.

Innovation 108

Innovation Meeting Payments Survey 108

PYMNTS

OCTOBER 20, 2020

jumped from 38 percent usage among consumers surveyed before the pandemic to 55 percent. jumped from 38 percent usage among consumers surveyed before the pandemic to 55 percent. Additionally, on a multinational scale, 88 percent of shoppers surveyed across eight countries use a digital wallet of some kind.

Survey 218

Survey Mobile Retail User Experience 218

Celent Banking

DECEMBER 1, 2014

Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks. Our US consumer survey and Canadian consumer survey point quite clearly to this.

User Experience 173

User Experience Mobile Innovation United States 173

PYMNTS

FEBRUARY 19, 2020

PYMNTS’ recent Making Real-Time Payments a Reality: Rising Demand for Real-Time Payments report, a collaboration with Mastercard, found that two-thirds of corporate survey respondents said they are either “very” or “extremely” aware of real-time payments – and even more are interested in using the functionality.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

Innovation 118

Innovation Report System Resources 118

Insights on Business

NOVEMBER 16, 2016

And in my 5 years as a partner in the financial services arm of IBM’s Interactive Experience unit, I’ve also come to believe that innovation is the residue of design, as well. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. contact-form-7].

Data 129

Data Customer Experience Innovation User Experience 129

PYMNTS

APRIL 2, 2019

(Call it killing the check — and you may remember our own research, where 85 percent of gig economy workers surveyed said they would work more if they could get paid faster.). The creation of the “Built for NetSuite” app will enable real time disbursements to NetSuite customers’ independent suppliers and employees. “A

Cards 201

Cards Payments User Experience Survey 201

PYMNTS

NOVEMBER 19, 2020

And 88 percent of shoppers surveyed across eight countries use digital wallets. PYMNTS and PayPal surveyed approximately 2,400 consumers in September, finding that a majority (57 percent) reported that merchants’ digital payment offerings impacted their willingness to shop in certain stores.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

DECEMBER 29, 2020

It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. In fact, a recent GeoGuard survey found that U.S. Accurate and reliable data is a critical piece of modernizing the AML regimen,” he said.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 24, 2020

A Kaspersky survey indicated that 47% of banking customers in the META region (Middle East, Turkey and Africa) were victims of some type of bank fraud in the first six months of this year. Our clients trust us to not only be constantly innovating around digital banking and payments, but also to guarantee safety and security.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

MARCH 10, 2020

As PYMNTS has spoken with innovators in areas like commerce and telemedicine who are facing the effects emergent health crisis directly, a consensus has emerged. Innovators and creative players will pull the opportunity from the problem, but the hits are real and likely will get worse before they get better, particularly in the U.S.

Marketing 236

Marketing Fintech Bitcoin Apple 236

PYMNTS

JANUARY 17, 2018

While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. While B2B FinTechs are pushing for innovation, the corporate market is notoriously difficult to tap as companies struggle to adopt new technologies.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

DECEMBER 18, 2020

So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time? We surveyed a census-balanced panel of 2,123 U.S. We surveyed a census-balanced panel of 2,123 U.S.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

AUGUST 4, 2020

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers. ” Looking Ahead.

Google 298

Google Digital Banking Course Branding 298

Abrigo

JUNE 4, 2024

Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation. We are looking at everything from online account opening to our banking platform's user experience.

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

NOVEMBER 19, 2020

He added that this level of digital engagement can be a boon to user experience. Research indicates that most customers are also on board with these shifts, with a recent survey revealing that 71 percent of consumers are open to QSRs’ and fast-casual restaurants’ efforts to incorporate AI into their operations. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

MARCH 16, 2018

Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I There is a culture of banking innovation; they understand what their core competencies are,and where to allocate resources most effectively.”. In the U.K.,

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. One way to get consumer confidence is that someone has to look after the issue of fraud,” he told the publication. “At

blockchain 144

blockchain Security Software Tools 144

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

SEPTEMBER 22, 2020

Many CPG companies like Pepsi and Heinz have launched limited but innovative D2C programs. According to a recent Euromonitor survey, more than 95 percent of CPG online sales occur on retail partner sites, because consumers are attracted to the selection of products and personalization of the experience.

Company 140

Company Capital Online Resources 140

PYMNTS

DECEMBER 11, 2018

Today, nearly half of gig workers surveyed for the most recent PYMNTS.com Gig Economy Index say they use a digital marketplace to find work, handle payments and manage other key components of freelancing, like taxes. ”

Payments 178

Payments User Experience Cards Taxes 178

PYMNTS

MAY 16, 2019

Yet, the company’s survey found that corporate sellers are using a range of channels to connect with buyers: 73 percent use an eCommerce or online portal, while more than half use call center agents. . “It’s a business issue with a technology solution,” explained Lawida.

Online 178

Online User Experience Technology Operations 178

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Survey , a PYMNTS and Green Dot collaboration, found that 57.5 Google’s expertise is in UX design,” he noted. “By Race to the Top.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JULY 29, 2020

We’re the Netflix of fitness based on our user experience and affordability, and an Amazon to content creators, in that we are a marketplace that provides trainers with a way to digitally scale their businesses,” Forster said. Reports of potential coronavirus outbreaks centered around gyms aren’t helping.

Exercises 157

Exercises San Francisco Community User Experience 157

Accenture: Banking

OCTOBER 18, 2019

This could mean a better user experience, more value-added services like rewards and embedded credit, or getting into the business of running payments platforms for retailers and other partners on a white-label basis. 2 BBVA, “ BBVA launches its ‘invisible payments’ strategy ” 3/192018.

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Preventing Hiccups in the User Experience. billion in 2019 to $4.1 Placing Big Bets on Customer Knowledge .

Customer Experience 131

Customer Experience Fraud Security Video 131

PYMNTS

DECEMBER 4, 2018

As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. A bit more than a third of those surveyed plan to also focus on loyalty in that timeframe. “We When it comes to a loyalty program, it’s all about a good user experience.

Payments 191

Payments Millennials Cards Course 191

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 153

Strategy System Risk Management Technology 153

Celent Banking

FEBRUARY 26, 2015

Consider three articles published in the past week: Bank Innovation covering Associated Bank branch closures to fund digital channel initiatives. And, in some cases, the user experience is poor. Source: Celent survey of North American financial institutions, October 2014, n=156. The next few years will be telling.

FDIC 100

FDIC Retail Digital Banking User Experience 100

PYMNTS

JUNE 28, 2019

In one recent survey, 69 percent of organizations cited lack of integration between electronic payments and accounting systems as a leading barrier to electronic payments adoption. User Experience. Connectivity.

Payments 107

Payments Fraud System Fintech 107

PYMNTS

DECEMBER 26, 2016

Close to 75 percent of companies surveyed are planning to move away from relying on passwords for this very reason. In response, financial services providers have ramped up their efforts to satisfy the increasing demand for more convenience and speed of mobile-first users in a way that seamlessly mitigates risk and creates trust.

Mobile 109

Mobile Payments eBook User Experience 109