PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Bank Innovation

NOVEMBER 11, 2019

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […].

UX 225

UX Apple User Experience Digital Banking 225

PYMNTS

JANUARY 14, 2021

The Saudi Arabian Monetary Authority (SAMA) is introducing an open banking policy to advance digital innovation in the financial services sector. Through the initiatives in the policy, the goal is to foster the advancement of digital technologies and create new financial services and products.

Innovation 225

Innovation Policies User Experience Security 225

PYMNTS

OCTOBER 14, 2020

And sellers are adopting biometric-based verification and artificial intelligence (AI) technologies to attract shoppers and keep fraudsters away. 70%: Share of customers who abandon purchases because of a bad user experience. All this, Today in Data. 7.9%: Rate of unemployment in the United States.

Retail 227

Retail Technology Trends United States 227

Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.

Innovation 369

Innovation Video Strategy Customer Experience 369

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. Developing a better policyholder experience certainly involves a hefty dose of automation and digital agility, says Tim Bixby , CFO at Lemonade , but that doesn’t mean the human element of insurance goes away entirely. .

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

AUGUST 13, 2020

PAAY said its EMV 3DS offering lets merchants decrease chargeback costs, bolster authorization rates and maintain compliance as they provide an easy as well as frictionless experience for users. PAAY also announced that it had appointed Adam Gluck to be the company’s first chief product officer (CPO) and chief technology officer (CTO).

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

JULY 14, 2020

Given these trends, there is a strong case to be made for our customers to increase investment in product development in order to continue offering innovative products that are successful despite the recent upheaval. It is also critical that online sellers can create outstanding eCommerce user experiences.

Innovation 337

Innovation Online User Experience Resources 337

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. At the same time, providers must ensure a positive, consistent customer experience. What is driving this trend?

Innovation 186

Innovation Security Technology Customer Experience 186

Bobsguide

MAY 26, 2022

Generation Life – a leading life insurance company that’s been providing Australians with tax-effective investment solutions for over 18 years – has launched its innovative new lifetime income solution, known as Generation Life LifeIncome, on GBST’s cloud-based wealth administration platform, Composer.

Technology 148

Technology Management Innovation User Experience 148

PYMNTS

AUGUST 1, 2019

But how much are FIs really investing in blockchain and artificial intelligence (AI) compared to more foundational innovations? The latest Innovation Readiness Playbook looks at where FIs have been focusing over the past three years and what their plans are for the near future. When asked about specific innovations, 56.1

Innovation 142

Innovation UX Analytics Study 142

Bobsguide

APRIL 22, 2022

For the third consecutive year, GBST has been named in the top 100 most innovative companies across the wealth and asset management industry, cementing its position as a global leader. The post GBST named in top 100 most innovative WealthTech companies in the world for the third year running appeared first on Bobsguide.

Innovation 147

Innovation Company Management User Experience 147

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. On average, these FIs designate 45.7

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. Complications arise when financial activity is so far-flung, he added.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. The FIs need to be able to track and turn that consumer-focused data into action.

Technology 110

Technology User Experience Innovation Analytics 110

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Strategy Community Bank 140

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. These digital products must run reliably, securely and fast — and this requires a solid technological foundation. Core-enabled: FIs that consider only their core systems to be effective. •

Innovation 118

Innovation Report System Resources 118

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Canadian to the core.

User Experience 100

User Experience Digital Banking Customer Experience System 100

Bank Innovation

APRIL 8, 2019

When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation.

Customer Experience 186

Customer Experience UX User Experience Innovation 186

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. PYMNTS’ own research has found that consumers are more willing than ever to switch banks in pursuit of better apps and user experiences.

Management 303

Management User Experience Innovation Fintech 303

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

Perficient

APRIL 4, 2022

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294

Mobile Survey User Experience Analytics 294

Insights on Business

JULY 17, 2019

User experience, or relative effective ease-of-use, is a key driver of engagement. So how can organizations drive strong user experience and engagement with GRC tools to fuel effective use of the tools? Innovative and updated technologies also help close gaps between users, requirements and capabilities.

User Experience 79

User Experience Tools Survey Risk Management 79

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

SEPTEMBER 29, 2020

Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. The report examines implementation service providers for their work with DPA technologies. Perficient’s approach to automation focuses on the intersection of process orchestration, RPA, and AI.

Report 340

Report Analysis Strategy Technology 340

Perficient

MAY 31, 2023

Open Source Is Essential for Modern Development These freedoms, for Stallman and open-source advocates everywhere, are part of what makes open-source a huge driver of innovation. Open source empowers the user over the program and encourages the utmost technological collaboration and education.

Software 251

Software Study User Experience Innovation 251

PYMNTS

JUNE 27, 2017

As mobile devices continue to be a pervasive force in the technology arena, so does the need for forward thinkers in the field. Those that are constantly developing new ways to integrate connected experiences into people’s lives will probably be at the forefront of the tech industry. JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

MAY 19, 2017

In the complex payments space, it’s often innovate-or-die, especially when it comes to cross-border payments methods and payments technologies. PYMNTS: How would you define your company’s approach to innovation? Technological innovation is the backbone of WEX — we’re a technology company first.

Innovation 123

Innovation Payments Technology Security 123

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies. It all starts with the data.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

Technology 181

Technology Apple New York City social media 181

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251