Bank Innovation

APRIL 8, 2019

Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation. When it comes to customer experience in banking, sights and sounds matter most.

Customer Experience 186

Customer Experience UX User Experience Innovation 186

Perficient

FEBRUARY 16, 2021

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. We’ve helped many of the world’s most innovative and customer-focused brands, including automotive companies, transform how they serve, engage, and support their customers.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

Perficient

JANUARY 12, 2021

It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands. AR shortcuts customer roadblocks while online shopping to solve new problems, and more importantly, create exciting and innovative customer experiences and convenience. Giving the Consumer Control.

Customer Experience 538

Customer Experience Branding Video Online 538

Bank Innovation

APRIL 17, 2019

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

User Experience 170

User Experience UX Report Financial Technology 170

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. In Brazil, open banking regulations are in the works, but payments innovation is advancing so quickly that many in the ecosystem cannot afford to wait for the government to catch up.

Fintech 315

Fintech UX Cards Payments 315

BankInovation

MAY 24, 2024

Synchrony Financial is investing in training its employees on emerging technology, with a focus on AI and automation.

Training 111

Training UX Strategy Software 111

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Perficient

APRIL 20, 2023

However, it’s not always obvious which of the many potential technology vendors and implementation partners will best drive an organization’s desired business goals. They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

JANUARY 14, 2020

Financial services and payments companies today are required to enable and support innovative new ways for customers to conduct financial transactions from any device, and from any location, without exposing themselves or their data to risk,” he said. Greater Security Without Compromising UX.

User Experience 253

User Experience Security Payments Compliance 253

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology. team focused on UX, data, integration, and risk.

Technology 129

Technology Regional Community Bank Community 129

Perficient

SEPTEMBER 21, 2023

When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies. Get ready for a future where data-driven AI changes industries and makes our daily lives unbelievably interesting. It all starts with the data. Interested in AI but not sure where to start?

Data 491

Data Tools Customer Experience Security 491

Perficient

JANUARY 21, 2021

In some cases, delivery teams will also have UX or UI designers, DevOps to support infrastructure needs, and/or Scrum Masters. One of our established clients is a marketing technology company that delivers seamless data-driven marketing solutions to its customers. This shows how we brought innovation to the development process.

Software 309

Software Big Data America Innovation 309

Perficient

DECEMBER 19, 2023

Leveraging our industry experience, tangible innovations, and proprietary assets like Envision Online , we bring about transformative changes in our clients’ organizations, enhancing experiences for all its users. ” What Does This Mean for Our Clients?

Report 251

Report Customer Experience Innovation Strategy 251

PYMNTS

JUNE 18, 2020

About half of European eCommerce sites use IP recognition technology, for example. IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations.

UX 159

UX Data United States Study 159

Perficient

DECEMBER 15, 2020

The Creativity International Design Awards is active in recognizing exceptional design and the designers and innovators who make it happen.

Tools 475

Tools Policies Industry Community 475

Perficient

APRIL 4, 2022

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294

Mobile Survey User Experience Analytics 294

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

Perficient

MAY 21, 2021

Technology Stack: Python, Flask, HTML, CSS, SQLAlchemy, Jinja2, PostgreSQL | APIs Used: Cloudinary Media Optimizer. Technology Stack: Flask, SQLAlchemy, Bootstrap, ForeignKeys, Jinja | APIs Used: Used data from “California regulations of possibly harmful products”, which was a CSV file. Bright Paths Project: Plenti.

Milwaukee 348

Milwaukee Software Course Detroit 348

PYMNTS

OCTOBER 30, 2018

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.

Mobile 184

Mobile UX Security Fintech 184

Insights on Business

NOVEMBER 28, 2018

However, the cloud offers many compelling advantages over traditional technology platforms. By utilizing modern technologies such as Docker and Kubernetes , the financial risk APIs can scale up and down based on the size of the job. These include: The capability to scale compute resources up and down to meet demand.

Risk Management 102

Risk Management Innovation Management Resources 102

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

Perficient

AUGUST 14, 2020

The Hermes Awards recognize excellence in concept, writing, and design in marketing materials and communications ranging from traditional media to emerging technologies, while the DotComm Awards laud achievement in web creativity and digital communication.

Michigan 506

Michigan Online Strategy Marketing 506

South State Correspondent

JANUARY 23, 2023

Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. What are common UX issues for bank web pages? This AI-powered digital assistant, technically called “generative AI,” has taken banking, and society, by storm.

Tools 370

Tools Examples Data Analysis 370

Perficient

MAY 31, 2023

Open Source Is Essential for Modern Development These freedoms, for Stallman and open-source advocates everywhere, are part of what makes open-source a huge driver of innovation. Open source empowers the user over the program and encourages the utmost technological collaboration and education. Contact one of our strategists today.

Software 251

Software Study User Experience Innovation 251

PYMNTS

NOVEMBER 1, 2018

report: “The rise of digital innovators in financial services presents a significant threat to the traditional business models of retail banks.”. FinTech firms, instead of seeking to break through the banking walls and create a new payments world, are instead “helping to enable many of those innovations for those banks.”

Fintech 191

Fintech UX Mobile Innovation 191

PYMNTS

JULY 10, 2019

million investment in four technology startups based in India, with plans to invest in over 100 additional startups over the next three to five years in the country. De noted that Samsung plans to assist these startups with UX support, tech validation and go-to-market.

Samsung 109

Samsung UX Capital Mobile 109

Perficient

NOVEMBER 20, 2020

Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. Your digital strategy, creative process, and technology will need to be able to handle that volume of content, effectively sort through it, and deliver relevant experiences to the right individuals at the right time.

Video 322

Video Tools Digital Strategies Marketing 322

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Marketing 175

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. We’ve all come to the realization of how powerful technology can be. As a result: Innovation must be part of the strategy as FIs adapt to a new regulatory landscape.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

NOVEMBER 2, 2017

TSYS Director of Innovation Russell Moore ’s two-year-old daughter already knows how to get Alexa to play her favorite Katy Perry song 17 times a day. One does not have to go deep into the future to see how this technology — today, still fragmented and standing on wobbly newborn legs — could scale. Now put foundations under them.”

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. And it may be an opportunity for alt-lenders to once again initiate an innovation boom.

Lending 171

Lending Industry Fintech UX 171

Perficient

AUGUST 30, 2022

Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

NOVEMBER 25, 2019

But as a recent Google announcement demonstrated, FIs are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. Google’s expertise is in UX design,” he noted. “By

Google 272

Google Fintech Payments Apple 272

PYMNTS

FEBRUARY 13, 2018

Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT. Adore Me was one of the first companies to use Google’s angular technology on its website and within its mobile app. The firm also leverages artificial intelligence (AI) technology to automate its customer marketing efforts.

UX 101

UX Branding Innovation User Experience 101

PYMNTS

JULY 14, 2016

Emil Bergh, Fab’s senior UX designer, said that the technology grew out of a hackathon the company held in February that tasked developers to find ways to “reinvigorate” the company and its image, according to Internet Retailer. Mobile is very important and a big focus for us right now,” Bergh told Internet Retailer.

UX 100

UX Retail Branding Apple 100

Celent Banking

MAY 5, 2017

Technology. What old technology lacks in flexibility it makes up for in stability. Technology has been built around establishing reliability. At the more extreme end, however, these challengers were heralded as the white knights that would save consumers from pernicious traditional institutions with outdated technology.

UX 125

UX Technology Groups US 125

BankNXT

MARCH 21, 2017

Harnessing innovation through the voice of the customer on BankNXT. The Amazon Echo smart assistant deployed by Visions is using customer interaction to empower the credit union's product research. Story by Glen Sarvady.

Innovation 60

Innovation UX Marketing Technology 60