PYMNTS

DECEMBER 14, 2020

Video becomes a very effective media in this regard and Bank of America has been working with SundaySky for the last several years to integrate it into its digital customer journey. What Bank of America has seen over the few years of integrating video into its digital customer journey is that it’s increasingly able to deliver on all three.

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PYMNTS

JANUARY 27, 2021

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Nat Salvione, chief commercial officer of Tango Card , discusses the innovations that have emerged since the pandemic: specifically, the use of pay-ahead apps and remote team engagement. This past week I sat down in an outside tent for a quick bite.

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Bank Innovation

MARCH 29, 2018

The technology has been touted as solving just about every problem bankers face, but as Adam Ludwin, CEO of Chain, told us in San Francisco at Bank Innovation 2018 earlier.Read More. Blockchain technology has been talked about in banking for so long that readers here can be excused for being a bit jaded on the subject.

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Bank Innovation

NOVEMBER 8, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 8, 2019. In this episode, Suman Bhattacharyya, deputy editor, interviews Bob Meara, senior analyst at Celent, on some of the key conclusions from Bank Innovation Build.

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PYMNTS

MARCH 26, 2020

Users can choose phone calls or video in multiple languages to connect to a money transfer personal service assistant. Cross-currency money transfer firm Western Union has announced the launch of Digital Location, a new tool that enables people to send money from home.

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PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, Atzmon said that video content done correctly is demonstrably more effective than just slipping some text in front of the customer. Personalization Is Key . But that’s just a starting point.

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PYMNTS

JANUARY 27, 2021

Video, she said, is increasingly revealing itself to be a channel that, while not a replacement for the physical experience, is proactive, personal and transparent enough to meet customers where they are — and help them get to where they’re going next. That often results in a negative experience. The Right Experience At The Right Time .

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PYMNTS

SEPTEMBER 14, 2020

Netflix Co-founder and CEO Reed Hastings has written a new book about building the video-streaming powerhouse that now has nearly 200 million subscribers globally, as of the end of July. But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years.

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Perficient

OCTOBER 26, 2020

Video/Live Streaming. Digital Product Development Innovation Possibilities with 5G. Going beyond consumer markets, 5G capabilities may drive some more significant innovations and quality of life improvements many people may not even realize. Improved Consumer Experience Possibilities with 5G. Realtime Data Automation.

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PYMNTS

OCTOBER 12, 2020

No matter how innovative they are, companies still need to get paid. And not many companies this year have combined business model creativity with payments innovation more than Beautycounter. While all the innovations and the business awards are nice to have, Renfrew is most proud of her work as a beauty industry activist.

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Perficient

SEPTEMBER 2, 2020

With this latest update, meeting organizers and presenters can now lock their video for all meeting participants so they are shown as the main view. This will help presenters control the main video feed for each participant during the meeting. Incoming Video Policy Changes. VMWare Horizon 8 Optimized for Microsoft Teams.

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Perficient

DECEMBER 9, 2020

Our Women in Technology (WIT) group recently had the good fortune to hear firsthand from Morgan during a special Q&A video call. During the video call, Morgan discussed her challenges, successes and what’s helped her find resilience and motivation through the years. Watch our full interview below. ?. READY TO GROW YOUR CAREER?

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Bank Innovation

MARCH 19, 2018

This was the message from the NextGen Mobile Payments panel at Bank Innovation 2018, where payment experts like Ashish Tajpuria, senior vice.Read More. With the advance of face, finger, and voice identification, biometric technologies will be integrated with IoT devices to provide a better customer payment experience.

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PYMNTS

DECEMBER 8, 2020

Nonetheless, Many FIs are looking to simplify and secure their onboarding procedures while also enabling customers to stay safe during the pandemic, leading them to seek out innovative technologies to do so. Video-based know your customer (KYC) processes are particularly promising in this regard. Around The Digital Identity Landscape

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PYMNTS

DECEMBER 15, 2020

Facebook's Super, according to an unnamed source quoted by Bloomberg, will allow creators, entrepreneurs and entertainers to host live events where viewers can tip them to appear in the video and ask questions or take a selfie. The app will also allow creators to sell merchandise and other products on the stream.

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Bank Innovation

FEBRUARY 15, 2018

That number doesn’t surprise IBM Director of Worldwide Payments, Rajesh Venkatraman, who told Bank Innovation, “most of our customers are in some shape or form exploring […].

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Bank Innovation

APRIL 17, 2020

This week’s banking innovation continued to be dominated by efforts to automate the Payroll Protection Program loan underwriting — before the PPP funds ran out this week, that is. How will banks respond should more loan funds become available?

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PYMNTS

SEPTEMBER 24, 2020

Shetty recently offered PYMNTS insights into the financial crime threats that banks like Axis face on a regular basis and how video authentication and AI can significantly reduce the scope of these hazards. Leveraging Video-based Onboarding, AI To Prevent Identity Fraud. Fraud Threats To Digital Banking. Shetty explained.

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Perficient

OCTOBER 14, 2020

As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival.

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PYMNTS

DECEMBER 9, 2020

What makes the current developments so interesting and exciting is that “we're just seeing that they're at the end of the innovation growth cycle,” he explained. All of these new FinTechs and digital innovators are changing the landscape as the role of payments rapidly shifts in the broader financial services arena.

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Bank Innovation

JUNE 26, 2017

What does it take to scale a successful robo-advisor? How do you choose whether to partner with an incumbent or another fintech? How do you build a diverse startup team? It starts with a narrow consumer focus, according to Vicki Zhou, co-founder of WiseBanyan, which offers free automated robo-advisory services to its customers.

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Bank Innovation

JULY 26, 2019

OceanFirst Bank is seeing more consumers and businesses choosing to interact with the bank via video and, as a result, it is preparing for a future when bankers will be comfortable working in that channel. The Toms River, N.J.-based

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Bank Innovation

MAY 18, 2018

The bank first launched Erica in March and will continue rolling out Erica through June, according to an email sent to Bank Innovation. Bank of America expects to be finished rolling out its AI-driven virtual assistant Erica by mid-summer. Here is a map of the states where Erica is live. See how Erica works in […].

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Bank Innovation

NOVEMBER 15, 2016

Every year, Bank Innovation chooses the bank and fintech videos that made us laugh, the ones that made us cry, the ones that made us want to go out and buy baby animals, and of course, the ones that made us go out and better manage our finances (well, we tried.) Read More.

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Bank Innovation

MARCH 16, 2018

Mobile payments may not be mainstream in the United States quite yet, but it’s growing to be a more popular payment method as new smartphones, devices, and features make their way across the consumer stage. The varied mobile payment platforms that are now vying for consumer interest will have to make sure that their platform.Read More.

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PYMNTS

DECEMBER 18, 2020

Facebook’s messaging app WhatsApp is introducing a beta version of voice and video call capabilities on its desktop app, WABetaInfo reported on Friday (Dec. WhatsApp already offers voice and video calling on its mobile app. Users that are selected for the beta testing will see new chat and video buttons in the window.

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PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Bringing The Curbside Model To Banks.

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Bank Innovation

MARCH 27, 2018

More startups should launch in the “niche” areas of banking that incumbent institutions have started avoiding, Ohad Samet, co-founder and chief executive officer for TrueAccord, told attendees of the 2018 Bank Innovation conference.

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Bank Innovation

SEPTEMBER 13, 2017

EXCLUSIVE – Apple introduced the iPhone X yesterday, and as pundits predicted, it does away with Touch ID in favor of Face ID, a biometric authentication system based on the user’s face. The accuracy of Face ID is supposed to reduce false positives to 1 in a million (though the demo failed on stage yesterday) […].

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Bank Innovation

MARCH 15, 2018

Even the most hidebound, incurious, old-school banker has heard the word “bitcoin” many times by now, whether from curious customers, well-meaning relatives, or the morning paper (print edition).

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Bank Innovation

MARCH 28, 2018

The Internet of Things is notoriously insecure — unsecured, or poorly secured IoT devices have contributed to a number of cyberattacks, and these are on the rise as the number of devices increases. There are more than 8 billion connected devices today, with over 20 billion estimated for 2020. Even more worrying is the number.Read More.

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PYMNTS

NOVEMBER 9, 2020

By replacing the traditional glass display doors with high-definition, multi-functional video screens, Cooler Screens (yes — it’s a double entendre) not only displays products and information but creates a brand new revenue stream for retailers. sales lift is not a common thing.”. sales lift is not a common thing.”.

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Bank Innovation

JUNE 30, 2017

Investing in bitcoin is easy. Buying a tank of gas with bitcoin…uh. That’s more of a challenge, according to this Utah County couple who tried paying for life’s necessities only in bitcoin.

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Bank Innovation

MAY 25, 2017

When virtual reality shopping finally becomes the norm, WorldPay wants to make sure consumers will have a way to pay for those virtual pants. The payments processor developed a way to bring payments into VR, utilizing the technology to create the same experience of tapping a card on an EMV terminal—except, the card is virtual, […].

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Bank Innovation

MARCH 10, 2017

Capital One has entered the chatbot marketplace today, announcing the launch of its very own banking bot, Eno.

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PYMNTS

OCTOBER 29, 2020

Data-driven video experiences, what SundaySky specializes in, have an advantage in the arena. Video content does tend to be more immediately attention-grabbing than text or images alone. However, that advantage is largely lost if the video content consumers see is generically designed to capture a wide cross-section.

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Bank Innovation

AUGUST 29, 2017

Android users will soon be able to make P2P payments via any mobile app or mobile browser, thanks to the new P2P keyboard rolled out by OCBC Bank. The Singapore-based bank reportedly launched the keyboard app yesterday, and puts a “OCBC Pay Anyone” icon within apps including Facebook, Whatsapp, and Instagram for payments. Users can […].

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