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84% of customers say “being treated like a person, not a number” is very important to keeping their business, and yet only 22% believe that the companies with which they do business tailor their customer experiences effectively. Jim Neumann.
Milestone 5: Automate the Delivery of P ersonalized UserExperiences. B y providing an all-encompassing view of clients, enterprise intelligence empowers companies to offer tailored experiences that are reached by, and infused with, deep customer intelligence. Jim Neumann.
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