Remove Knowledge Base Remove Marketing Remove Security
article thumbnail

Why It’s Time To Retire Knowledge-Based Authentication

PYMNTS

According to Philipp Pointner, chief product officer at Jumio , a full 90 percent of consumers are comfortable with simply answering knowledge-based questions when it comes to proving their identity. billion consumer records are exposed on the black market — and that’s just a tally from the past year. They really shouldn’t be.

article thumbnail

We Can All Learn From Crypto.com’s Hack and Response

Perficient

However, as the Crypto.com experience highlights, the increasing pressure to bring products and services to market faster also requires a redoubled effort to ensure protecting customers and organizations from criminal activity is part of the plan. Information security is complex, never ending, and daunting.

Security 294
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient

RPA is a form of automation that uses software robots to automate repetitive, mundane tasks, freeing up employees to focus more on strategic, knowledge-based, value-adding tasks. Blockchain technology is being used to create secure, decentralized ledger systems that can store and transfer data in a transparent and secure manner.

Trends 474
article thumbnail

Deep Dive: The Need For Real-Time Data To Keep Onboarding Fast And Secure

PYMNTS

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133
article thumbnail

The Perfect Secure Payments Storm

PYMNTS

The updated 3D Secure 2.0 In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way.

Security 109
article thumbnail

How Genesys Is Personalizing Call Center Interactions

PYMNTS

The former intends to integrate the latter’s Contact Center AI (CCAI) into its call center products and, in a recent interview with PYMNTS, Lasserre and Gnan Gowda, Genesys’ senior director of software product management and global security, discussed how this will help the company’s customers without compromising security.

article thumbnail

10 Questions Banks Should Ask About Their Digital Account-Opening Capabilities

Perficient

Many banks continue to use knowledge-based authentication and out-of-wallet questions, which have challenges when customers have recently moved. What information is easily obtainable via social media, making it less useful for KYC and security purposes? How integrated are marketing and digital?