PYMNTS

FEBRUARY 12, 2019

That resulted in a quite fractured user experience, and inconsistent user experiences.”. When that person seeks to access the account or another service, they must go through an authentication process. Those two things haven’t been really tied to each other,” Pointner said. Face Familiarity.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

SEPTEMBER 22, 2017

The second and overlooked area of innovation is in the area of user experience. A large number of banks and online sites still rely on knowledge-based authentication. SS: Our industry and our market dominance have paralleled the growth of smartphones. Now, consider the impact this has on the identity market.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

DECEMBER 26, 2016

As a result, authentication and identity verification practices that rely on data only, such as passwords and knowledge-based authentication questions, have been scrutinized and are largely seen as no longer sufficient. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. Biometrics and Onboarding.

Security 133

Security Data Fraud Tools 133

PYMNTS

MARCH 14, 2017

specifically, identity verification has long relied on credit-based data — the existence of credit history along with knowledge-based authentication (KBA) questions — in digital channels or by showing a physical, government-issued ID in person. In the U.S. The Physical Side of ID Theft .

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

NOVEMBER 1, 2017

In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. Take passwords, for instance.

Security 109

Security Payments CA Data 109

FICO

AUGUST 19, 2022

Disruptive companies with new technologies bring the heat of the marketplace into their planning: they empower business users to create and manage the strategies, rules and analytics that drive decisions and actions – without dependence on IT. Insight 3: Fragmented decision assets. Jim Neumann. See all Posts. chevron_left Blog Home.

Customer Experience 52

Customer Experience Analytics Strategy Management 52