Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

JULY 10, 2019

Many developers are leveraging biometrics to protect their customers, as such technologies provide safer alternatives to passwords and knowledge-based verification systems. Developments From Around the Digital Identity World. Apple announced its own digital ID program, Sign In with Apple, at its recent Worldwide Developers Conference.

Apple 158

Apple social media Knowledge Base Mobile 158

PYMNTS

SEPTEMBER 4, 2019

Whether bank or business, call centers need to make sure they’re providing an innovative, robust experience for the customer online, over the phone, through mobile apps and on social media. That can make the authentication process tricky when it comes to satisfying consumers who want things done quickly.

Security 152

Security social media Tools Knowledge Base 152

PYMNTS

AUGUST 22, 2018

In a press release , Fiserv said the two new solutions expand beyond knowledge-based consumer authentication that can be vulnerable to fraud. Fiserv, the global provider of financial services technology solutions, announced on Wednesday (Aug. They use a five-digit code via text or email that is valid only during the call.

Fraud 101

Fraud social media Knowledge Base Cards 101

PYMNTS

NOVEMBER 15, 2017

According to Barnhardt, social media may hold value for applications in which machine learning and artificial intelligence (AI) hold sway. The technology is good for unlocking the phone, Barnhardt said, but is not, in fact, ready for monetary transactions or for signing up for a new service online.

social media 100

social media Fraud Knowledge Base Data 100

PYMNTS

APRIL 22, 2020

Crafting KYC processes that combine customer data from credit agencies, governmental sources, utility companies or even social media sites with banks’ previously siloed data is one way they could potentially enhance their onboarding processes’ security while maintaining speed and seamlessness. Biometrics and Onboarding.

Security 133

Security Data Fraud Tools 133

PYMNTS

APRIL 11, 2017

And I think a lot of that has come with how business has changed … moving more and more transactions,” which run the gamut from opening a bank account to transferring money, or even paying a babysitter through an online service. You can get a lot of things accomplished in life online. Data Point One: One Billion Plus.

Data 101

Data Online social media Fraud 101