Remove Knowledge Base Remove social media Remove User Experience
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Deep Dive: The Need For Real-Time Data To Keep Onboarding Fast And Secure

PYMNTS

Security processes must be effortlessly grafted into onboarding processes, as 38 percent of consumers value user experiences above all else. Using biometrics in place of old-school knowledge-based authentication (KBA) procedures and passwords can also help improve the overall onboarding experience.

Security 133
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How Friendly Friction Builds Better Banking Experiences

PYMNTS

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services.

Mobile 169
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FinovateSpring 2016 Live Blog – Day 2

William Mills

Demo: Sezzle app with knowledge based authentication to link bank accounts. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security. Then confirm identity with knowledge based authentication. Walk through the purchase experience.

Video 40