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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. The app-based social commerce platforms are among several marketplaces struggling to protect users ag ainst opportunistic bad actors.

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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

Main Street SMBs: The 18-Month Outlook. Main Street small- to medium-sized businesses’ (SMBs’) confidence of survival has progressed as the pandemic has continued. percent fewer Main Street SMBs are hopeful of survival. percent of millennials believe it is “very” important to receive payments in real time. percent to 11.5

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The former being one that is less talking about outside company walls. It’s a bit sexier to spin it that way.

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New Data: U.S. Consumers And The ‘Everyday App’

PYMNTS

Then, there are Bridge Millennials. Bridge Millennials are a unique group of consumers, comprised of individuals between 30 and 40 years of age who exhibit cultural characteristics of both Generation X and Millennials. Among the Bridge Millennials in our study, 37.8 This suggests that those 33.7

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The Great Credit Card Program Outsourcing Debate

PYMNTS

For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. That applies to younger consumers, including millennials , Geeslin noted. Cards are still one of the main engines of payments, and that’s not changing anytime soon.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

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FIs Most Underutilized Asset: Their Apps

PYMNTS

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? This is true even for routine transactions, such as transferring money to friends and relatives or making retail payments.

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