article thumbnail

Delight customers with easy and invisible payment experiences

Accenture

Doing these things involved mainly online purchases. In early 2020, when the COVID-19 pandemic shut down many everyday services, people discovered new ways of doing things—like grooming their pets or styling their own hair. They didn’t want to think about the payment….

Payments 541
article thumbnail

Visa: Real-Time Settlement, Online Marketplaces Help Put SMBs Back On The Road To Recovery

PYMNTS

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

Online 354
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Main Street Business Plans Restart Optimism In Post-COVID Picture

PYMNTS

Optimism around new business is materializing on Main Street, among other places, with small and medium-sized businesses (SMBs) reopening. Twenty-five percent of Main Street SMBs now say they are operating with capacity restrictions, whereas 38.6 percent of SMBs now say they are closed because of the pandemic, compared to 33.9

Maine 227
article thumbnail

Saving Main Street From Its Downward Pandemic Spiral

PYMNTS

It’s why recommendations are consistently ranked by consumers as one of the most important features a merchant can offer an online shopper, why merchants gladly oblige and why brands strive to make products that are consistently ranked high by consumers. Saving Main Street. Living By The Social Proof. In the U.S.

Maine 199
article thumbnail

New Data: What COVID-19 Is Doing To Main Street SMBs

PYMNTS

The boutique shops that lined Main Street USA, which got nearly all of their business face-to-face in their stores, expected that 2020 would be another great year. In other words, this sample reflects the composition of SMBs on those Main Streets and side streets of the communities that we all call home.

Maine 232
article thumbnail

QR Codes Set To Move From Sideshow To The Main Payments Stage

PYMNTS

PayPal and Venmo users are using them to shop online or make P2P payments, and so bringing them in-store via a QR code was easy. And there will be workarounds for a few years, Huang predicted, as QR is for the first time really coming online in the U.S. and reaching toward its greater potential. A Bright Future.

Maine 283
article thumbnail

PayPal Invests In Extend As Merchants Seek New Ways To Boost Online Conversion

PYMNTS

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. PYMNTS’ Retail Product Insurance Study found just such growing interest in extended warranties among some 2,700 online shoppers surveyed.

Online 334