PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

Online 334

Online Exercises Retail Capital 334

PYMNTS

MAY 28, 2020

Businesses that did not have online shopping channels were unable to sell their products, and restaurants that did not offer online ordering for pickup or delivery could not serve their customers. In Main Street On Lockdown: Business Recovery edition, we surveyed 431 SMB owners from across the U.S. Our study finds that 33.4

Maine 182

Maine Data Innovation United States 182

PYMNTS

MARCH 30, 2020

The boutique shops that lined Main Street USA, which got nearly all of their business face-to-face in their stores, expected that 2020 would be another great year. In other words, this sample reflects the composition of SMBs on those Main Streets and side streets of the communities that we all call home. In just 21 days. .

Maine 232

Maine Data Capital Study 232

PYMNTS

APRIL 28, 2020

The Federal Reserve is nearly ready to debut its new Main Street lending program, and it is reaching out to banks for advice, according to a report from CNBC. The Fed has been looking for help from investment, retail and reserve banks. The Fed has been looking for help from investment, retail and reserve banks.

Maine 184

Maine Lending Industry Taxes 184

PYMNTS

MAY 20, 2020

Most businesses have been hit hard by the global pandemic, but perhaps no segment has been more crippled or left with a future more uncertain than the Main Street local establishments that rely on daily sales for traffic. percent reporting they lean “much more” on online sales. Retailers need help right now. That includes 34.8

Maine 177

Maine Fintech Retail Online 177

PYMNTS

SEPTEMBER 4, 2020

But in other ways, it was business as usual, as the two biggest retailers in the world – Walmart and Amazon – posted stellar earnings numbers and competed in more muted ways for the U.S. percent of total consumer spending in Q2 (spanning all categories, including retail) and 9 percent of total retail spending. billion to $110.5

Retail 249

Retail Seattle Exercises Online 249

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

Online 212

Online Cards Mobile Maine 212

PYMNTS

AUGUST 4, 2020

The first half of 2020 was a tough time to run a small business on Main Street as stay-at-home orders closed down restaurants and retailers for much or all of the past five months. That requirement of rapid change left many Main Street merchants deeply shaken and worried about their futures. According to our survey, 71.7

Maine 181

Maine Study Survey Report 181

PYMNTS

AUGUST 12, 2020

To gauge the economic health and vitality of local economies, one need look no further than the financial stability of the small and medium-sized businesses that line the main streets and side streets of communities across the nation. One of the digital tools in which Main Street SMBs show great interest is real-time merchant fund settlement.

Maine 183

Maine Survey Study Tools 183

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail. billion in sales.

Retail 220

Retail Dallas Washington National 220

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online.

Online 248

Online Data Retail Survey 248

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

MAY 19, 2020

That’s one of the main takeaways to come out of Walmart’s first-quarter earnings release Tuesday (May 19). The results reversed a trend from last quarter, where the chain was one of many physical retailers facing a tepid holiday season that missed analyst expectations for sales, comparable-sales growth and earnings across the board.

Retail 221

Retail Los Angeles Survey Online 221

PYMNTS

SEPTEMBER 1, 2020

online wholesale retailer sometimes called “Costco for millennials,” is seeking a buyer, Reuters reported. The main impetus for consumers is convenience. Boxed , the U.S. Boxed, based in New York, offers sales of fresh groceries, office supplies and more.

Online 205

Online New York Millennials Maine 205

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Deep Dive: The Benefits And Drawbacks Of Using SMS-Based Verification. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

DECEMBER 18, 2020

We have deep dives on disbursements, Main Street small- to mid-sized business (SMBs) and BarkBox reportedly combining with Northern Star Acquisitions Corp. Bridgetown Holdings, the special purpose acquisition company (SPAC) , is reportedly mulling a deal with Tokopedia , the Indonesian online shopping company. Billion Valuation.

Maine 168

Maine Bitcoin Study System 168

PYMNTS

MARCH 27, 2020

While the advancement of open banking regulations may be seeing a small skip due to the spread of the coronavirus , many countries saw business and typical banking operations halted right after deciding upon new online privacy rules. Around The Data Protection And Security World. The virus is sweeping through the U.S. Security .

Data 199

Data Retail US California 199

PYMNTS

SEPTEMBER 17, 2020

While the retail industry waits for Amazon to officially announce Prime Day, some other events are starting to take their places on the calendar. This year, it will be extended to a full two-day sales event across all of its brands: Wayfair, AllModern, Joss & Main and Birch Lane. What a difference a day makes – or doesn’t make.

Retail 180

Retail Survey Branding Maine 180

PYMNTS

JANUARY 8, 2021

Amazon has ended one of its first efforts to sell food online, with the eCommerce retailer closing its Prime Pantry service. Many items available under the Prime Pantry name in the past were integrated into its main website, Bloomberg reported. “As

Maine 269

Maine Retail Customer Experience Report 269

PYMNTS

FEBRUARY 11, 2019

In a world where, as the Census says, 90 percent of retail sales still happen in the physical store, cards rule. As longtime readers of my columns know well, the 90 percent of retail sales promulgated by the Census is just an average across all categories of retail spend. percent of all retail sales, including auto, in 2039.

Online 197

Online Retail Mobile Branding 197

PYMNTS

DECEMBER 16, 2020

The mom-and-pop shops, independent proprietorships and independently owned restaurants, cafes and coffee shops that line Main Streets all over America have found themselves pushed to the brink – and are nervous about the prospect of their continued survival. But zooming in front of that result are some important nuances.

Maine 282

Maine Survey Online Retail 282

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

DECEMBER 31, 2020

For Main Street businesses, to say 2020 was challenging is an understatement. According to PYMNTS data, more than 60 percent of Main Street firms have at least three channels operating to drive sales: online, at physical stores and mobile. Will it be enough to save every SMB pummeled by the pandemic this year?

Maine 169

Maine Philadelphia Community Boston 169

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. When Buy Online, Pick Up In-Store Goes Horribly Wrong.

Retail 172

Retail Online Study Meeting 172

PYMNTS

SEPTEMBER 7, 2020

The continued resumption may not be enough to stave off the top-line pressures and cash crunches that bedevil the Main Street SMBs that power a significant portion of the U.S. Census, there were notable gains in retail, where 249,000 jobs were added, and professional services, with 197,000 positions. The state of Main Street right now?

Maine 161

Maine Survey Data United States 161

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

Online 195

Online Payments Montana Alaska 195

PYMNTS

MAY 1, 2020

Consumers living under stay-at-home orders are going online to manage their personal and professional lives. Consumers’ use of their computers to work remotely and shop for retail items in fact has increased 19 percent and 31.7 The COVID-19 pandemic has triggered a massive consumer migration to digital commerce. percent, respectively.

Maine 161

Maine Data United States Meeting 161

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

PYMNTS

JULY 22, 2020

Goldman Sachs has predicted that online shopping will expand by 19 percent each year during the next three years to come, which marks a rise from its past forecast of 16 percent. Goldman Sachs also noted that eCommerce penetration rose to more than 40 percent in May from 16 percent of retail spending domestically in the first quarter of 2019.

United States 260

United States Retail Maine Online 260

PYMNTS

JUNE 3, 2019

The two most powerful forces shaping the future of retail payments have nothing to do with payments at all. It’s a world in which new retail models and new places to shop have emerged to satisfy that need, blending the online and offline worlds in ways that benefit the digital and marginalize the physical – at least as it operates today.

Retail 196

Retail Payments Online Cards 196

PYMNTS

OCTOBER 9, 2020

Brick-and-mortar commerce has rebounded in recent months, but consumers are still heading online for many of their purchases, maintaining trends set in the early months of the pandemic. trillion opportunity for eCommerce retailers. trillion opportunity for eCommerce retailers. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

NOVEMBER 25, 2020

When we think about holidays on Main Street, there is a certain mental image we all flash to, nurtured by decades of singing Christmas carols. Centers for Disease Control and Prevention is strongly recommending that consumers relocate their holiday shopping online , and forecasts call for physical retail to be way down this season.

Maine 309

Maine Survey Payments Resources 309

PYMNTS

AUGUST 17, 2020

The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 Analysts reported that physical retail sales, seasonally adjusted, were up 2.7 And what we also see is only one part of the retail sales story. percent growth in June.

Retail 335

Retail Branding Online Report 335

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. Main Street SMBs: The 18-Month Outlook. Main Street small- to medium-sized businesses’ (SMBs’) confidence of survival has progressed as the pandemic has continued. percent fewer Main Street SMBs are hopeful of survival.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

MAY 25, 2020

While it’s clear that the digital shift will stick in the retail ecosystem, other elements of the landscape are harder to predict. On March 24, knowing that some kind of government program was being considered, one in four Main Street SMBs didn’t think their businesses would survive the pandemic, and four in 10 said they weren’t sure.

Retail 161

Retail Strategy Training Customer Experience 161