PYMNTS

MAY 28, 2020

Seven out of every 10 SMBs have either added new digital capabilities or enhanced their existing digital services during the 10 weeks since the COVID-19 pandemic began, in fact, and many more changed the way they operated to reduce costs and mitigate the cashflow crunch following the outbreak.

Maine 182

Maine Data Innovation United States 182

PYMNTS

APRIL 21, 2020

But despite tidbits of good news that infection rates are coming down and government money is moving out, a majority of Main Street businesses don’t see themselves surviving COVID-19. This “COVID-19 cash gap” will be decisive in which small and medium-sized businesses (SMBs) remain in operation , and which don’t.

Maine 130

Maine Survey Report Retail 130

PYMNTS

MARCH 30, 2020

The boutique shops that lined Main Street USA, which got nearly all of their business face-to-face in their stores, expected that 2020 would be another great year. Today, nearly all SMBs (those that remain in operation, that is) have been forced to divert that sense of optimism into a battle for their survival. In just 21 days. .

Maine 232

Maine Data Capital Study 232

PYMNTS

APRIL 10, 2020

Cities are starting to supplement the federal government in an effort to save Main Street businesses from the destructive economic effects of the COVID-19 pandemic. Boulder, Colorado has been working on strategies to help downtown retailers since before the coronavirus crisis. And speed is of the essence.

Maine 141

Maine Seattle San Francisco New York City 141

PYMNTS

FEBRUARY 11, 2020

retailers are concerned about a supply chain problem. While no direct evidence has been presented for a supply chain interruption from China, a new Wells Fargo report says concerns are rising among retailers. companies with operations in Shanghai on Feb. Every retailer has what’s known as an ‘All Hazard Plan.’

Retail 188

Retail Apple Operations Report 188

PYMNTS

SEPTEMBER 7, 2020

The continued resumption may not be enough to stave off the top-line pressures and cash crunches that bedevil the Main Street SMBs that power a significant portion of the U.S. Census, there were notable gains in retail, where 249,000 jobs were added, and professional services, with 197,000 positions. The state of Main Street right now?

Maine 161

Maine Survey Data United States 161

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

PYMNTS

MAY 1, 2020

Consumers’ use of their computers to work remotely and shop for retail items in fact has increased 19 percent and 31.7 Will small- to mid-sized businesses (SMBs) follow consumers’ lead and digitize their operations to meet their new demands? percent, respectively. Our research shows that 66.4

Maine 161

Maine Data United States Meeting 161

PYMNTS

DECEMBER 31, 2020

For Main Street businesses, to say 2020 was challenging is an understatement. According to PYMNTS data, more than 60 percent of Main Street firms have at least three channels operating to drive sales: online, at physical stores and mobile. Will it be enough to save every SMB pummeled by the pandemic this year?

Maine 169

Maine Philadelphia Community Boston 169

PYMNTS

AUGUST 17, 2020

265.8M: Dillard’s operating expenses for the 13 weeks ending Aug. 90%: Share of its retail square footage that Dillard’s owns. Data: $651M: Farfetch’s digital platform gross merchandise value in Q2 (an all-time high). 560: Number of Dillard’s stores, which are located mainly in the Southeast.

Retail 161

Retail Maine America Data 161

PYMNTS

SEPTEMBER 4, 2020

But in other ways, it was business as usual, as the two biggest retailers in the world – Walmart and Amazon – posted stellar earnings numbers and competed in more muted ways for the U.S. percent of total consumer spending in Q2 (spanning all categories, including retail) and 9 percent of total retail spending. That’s up from 9.6

Retail 249

Retail Seattle Exercises Online 249

PYMNTS

JUNE 27, 2018

Pepper, a robot developed by SoftBank and robotics firm Aldebaran, is entering the retail banking market with the robot’s debut at HSBC ’s main bank branch in New York City. The robot isn’t able to do more complex jobs, which is why it’s being used in the beginning to showcase retail banking of the future.

Maine 122

Maine New York City Trends New York 122

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

MARCH 30, 2020

retail picture is bleak in this time of COVID-19. The Confederation of British Industry (CBI) said on Thursday (March 26) that its monthly survey of retailers showed the weakest outlook since April 2009. The CBI says retail sales volumes will fall sharply to April, with retailers more pessimistic than at any time since April 2009.

Retail 141

Retail Survey Online Branding 141

PYMNTS

FEBRUARY 6, 2019

One of the main goals of digital payments and retail is to encourage seamless connections – and not just when it comes to transactions. Smart operators are figuring out how to integrate payments into not only the workforce, but also the workflow. percent: Year-over-year revenue jump for companies using AI.

Retail 136

Retail Payments Maine Google 136

PYMNTS

JANUARY 14, 2020

Tech retail startup Pointy will be acquired by Google, the company announced in a blog post. From small beginnings, we’re very proud to serve local retailers in almost every city and every town in the US and throughout Ireland. When we started Pointy, our mission was to make things better for local retailers.

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Google Retail Maine Online 131

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. NEW DATA: Inside Main Street SMBs’ Digital Shift. Retailing 2020: Five Things To Watch. Retail Reopening Hinges On Dangerous Discounts. The Flaw In Demonizing Big Tech. SBA reports show that $510.5 Trackers And Reports.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JUNE 22, 2020

They’ll also need operational and technical advice across a wide spectrum of subjects. “It is going to cost somewhere between $700 billion and $900 billion to give small businesses the funds they are going to need in order to rebuild and restart and revive the economy,” she said. It Takes A Village To Save Small Businesses.

Maine 246

Maine Lending Community Fintech 246

PYMNTS

APRIL 5, 2019

Probably every shopper knows the thrill of the retail treasure hunt — that odd, unexpected, but perfect product discovered on a shelf; that highly desired item almost hidden in some corner, but found via serendipity or determined effort. apparel retailers — with data and lessons about its fledging effort a ways off. Long Lines.

Retail 173

Retail Technology Innovation Data 173

PYMNTS

MARCH 27, 2020

While the advancement of open banking regulations may be seeing a small skip due to the spread of the coronavirus , many countries saw business and typical banking operations halted right after deciding upon new online privacy rules. To find out more about how U.S.

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Data Retail US California 199

PYMNTS

JUNE 12, 2020

Michael Kanter and his wife and have owned and operated Cambridge Naturals near Harvard Square since 1974.

Maine 151

Maine Groups Operations Retail 151

PYMNTS

JUNE 5, 2019

It’s not enough to just be a retailer these days, it seems. The retail chain reportedly has been in discussions with Triad Retail Media , the retail advertiser owned by WPP PLC, to acquire it. For Target, the the purchase of Triad would enable the retail chain to expand those ad-selling efforts.

Retail 165

Retail Video Google Branding 165

PYMNTS

MAY 8, 2019

The world of unattended retail has come a very long way in a very short time. Less than a decade ago, the unattended retail space was more or less defined by vending machines. It was the source of last-resort sustenance – participating in unattended retail usually meant picking up a Coke or a bag of Cheetos on the run.

Retail 157

Retail Innovation Maine How To 157

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

Insights on Business

NOVEMBER 29, 2018

Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. Ongoing conversations between IBM and CFOs over the years have identified key activities that can help progress operational efficiency.

Operations 138

Operations Innovation Management Risk Management 138

PYMNTS

APRIL 2, 2019

It’s not enough to be a retailer these days, not if a merchant intends to survive in a world of commerce dominated by the likes of Amazon and other tech-focused competitors. Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. New Efforts.

Innovation 170

Innovation Retail Examples Branding 170

PYMNTS

JULY 5, 2019

It’s not enough to just be a retailer these days, it seems. The retail chain reportedly has been in discussions with Triad Retail Media , the retail advertiser owned by WPP PLC, to acquire it. For Target, the the purchase of Triad would enable the retail chain to expand those ad-selling efforts.

Retail 139

Retail Video Google Branding 139

PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers. That might sound obvious.

Retail 177

Retail Innovation Comparison Training 177

PYMNTS

JANUARY 25, 2019

In the past, typically retailers — not just travel companies — had to make a choice really between frictionless [payments] and security,” he said. That’s no longer an option with PSD2 — now, retailers need to provide both. Read more by downloading the Tracker. About The Tracker.

Operations 195

Operations Regulation Data Trends 195

PYMNTS

MAY 10, 2019

Vending machine operators have become increasingly attentive to the demand for swift digital payment options, and have benefitted from significant sales growth after enabling cashless payments. households, retailers that enable digital payments while dropping cash are less than convenient. A round the Unattended Retail World.

Retail 161

Retail Chicago Pennsylvania Trends 161

PYMNTS

AUGUST 21, 2020

Consumers confronting the COVID-19 outbreak are buying less and saving what they can, and retailers’ revenues are plummeting as a result. Retailers are passing this financial uncertainty onto their vendors, too, forcing many to take drastic measures to stay afloat. More than 30 percent of SMBs have temporarily closed, and 4.2

Maine 142

Maine Survey Report United States 142

PYMNTS

DECEMBER 10, 2018

Amazon, the country’s largest eCommerce player, has seen retailers in Austria file a complaint with their country’s competition authority over the company’s roles as both a retailer and a marketplace. The report noted the main concern is that Amazon operates dual roles that could hurt competition.

Retail 115

Retail Maine Apple Google 115

PYMNTS

DECEMBER 21, 2020

As PYMNTS researchers recently wrote, “news of the availability and distribution of COVID-19 vaccines has Main Street SMBs feeling optimistic about their chances of survival, yet uncertainty remains around when things will return to business as usual. Findings support the idea that moods have perceptibly lightened on Main Street.

Maine 161

Maine Study Retail Online 161

PYMNTS

DECEMBER 19, 2019

That’s because cameras are playing a much bigger role in retail, a trend that will keep gaining steam in the new decade. The Associated Press reports that cameras are, at least somewhat quietly, making inroads into a number of retail outlets in a bid to, well, get to know you. are now looking to follow suit.”. Security Cameras.

Retail 131

Retail Software Video Course 131

PYMNTS

AUGUST 26, 2019

The August Automated Retail Tracker examines all the latest ways that supermarkets and other retailers are implementing technologies to provide more robust, high-speed services. Around the Automated Retail Wo rld. McDonald ’s recently began testing robots capable of operating its fryers. Get the full story in the Tracker.

Retail 139

Retail Trends Meeting Tools 139

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Importance of Logistics and Payments.

Retail 151

Retail social media Branding Trends 151