PYMNTS

NOVEMBER 10, 2020

Optimism around new business is materializing on Main Street, among other places, with small and medium-sized businesses (SMBs) reopening. Twenty-five percent of Main Street SMBs now say they are operating with capacity restrictions, whereas 38.6 percent of SMBs now say they are closed because of the pandemic, compared to 33.9

Maine 227

Maine Maryland Study Report 227

PYMNTS

MARCH 13, 2020

After it was forced to shutter its retail locations in China because of the spread of COVID-19, Apple Inc. The closures were one of the main reasons the tech company cited for removing its March quarter sales outlook, Bloomberg reported. has reportedly put all of them back into operation.

Apple 265

Apple Operations Retail Maine 265

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

PYMNTS

MARCH 30, 2020

The boutique shops that lined Main Street USA, which got nearly all of their business face-to-face in their stores, expected that 2020 would be another great year. In other words, this sample reflects the composition of SMBs on those Main Streets and side streets of the communities that we all call home. In just 21 days. .

Maine 232

Maine Data Capital Study 232

PYMNTS

AUGUST 12, 2020

To gauge the economic health and vitality of local economies, one need look no further than the financial stability of the small and medium-sized businesses that line the main streets and side streets of communities across the nation. One of the digital tools in which Main Street SMBs show great interest is real-time merchant fund settlement.

Maine 183

Maine Survey Study Tools 183

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail. billion in sales.

Retail 220

Retail Dallas Washington National 220

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

SEPTEMBER 4, 2020

But in other ways, it was business as usual, as the two biggest retailers in the world – Walmart and Amazon – posted stellar earnings numbers and competed in more muted ways for the U.S. percent of total consumer spending in Q2 (spanning all categories, including retail) and 9 percent of total retail spending. That’s up from 9.6

Retail 249

Retail Seattle Exercises Online 249

Chris Skinner

APRIL 13, 2018

I don’t often blog about investment banking as it bores my readers who are cool and trendy retail bankers and geeks, mainly, but keep coming back to this article about JPMorgan’s Best Execution AI engine, LOXM.

Maine 360

Maine Retail Digital Banking Innovation 360

PYMNTS

JANUARY 23, 2020

23) passed a ban on cashless food and retail stores. The chain said people can still pay with cash on their self-service tills and main checkouts, but some customers have taken to social media to protest the decision, saying they believe it will make shopping more difficult. The New York City Council on Thursday (Jan.

New York City 236

New York City New York Retail social media 236

PYMNTS

NOVEMBER 17, 2020

Customer experience platform Narvar is partnering with real estate investment trust Simon to facilitate easier retail returns, according to a press release. Despite our deep roots in eCommerce, we've always believed in the persistent power of physical retail," Amit Sharma , founder and CEO of Narvar, said in the release.

Retail 212

Retail Customer Experience Maine Regional 212

PYMNTS

JUNE 22, 2020

The nonprofit Opportunity Fund — which makes loans to small businesses owned by low- and moderate-income immigrants, women and other underserved clientele — started 2020 fairly optimistically. The organization expected to make close to $10 million in loans every month, serving 3,000 to 4,000 small- to medium-sized businesses (SMBs).

Maine 246

Maine Lending Community Fintech 246

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

MAY 19, 2020

That’s one of the main takeaways to come out of Walmart’s first-quarter earnings release Tuesday (May 19). The results reversed a trend from last quarter, where the chain was one of many physical retailers facing a tepid holiday season that missed analyst expectations for sales, comparable-sales growth and earnings across the board.

Retail 221

Retail Los Angeles Survey Online 221

PYMNTS

SEPTEMBER 17, 2020

While the retail industry waits for Amazon to officially announce Prime Day, some other events are starting to take their places on the calendar. This year, it will be extended to a full two-day sales event across all of its brands: Wayfair, AllModern, Joss & Main and Birch Lane. What a difference a day makes – or doesn’t make.

Retail 180

Retail Survey Branding Maine 180

PYMNTS

JANUARY 8, 2021

Amazon has ended one of its first efforts to sell food online, with the eCommerce retailer closing its Prime Pantry service. Many items available under the Prime Pantry name in the past were integrated into its main website, Bloomberg reported. “As The 11 planes will become part of Amazon Air’s collection of aircraft in 2021 and 2022.

Maine 269

Maine Retail Customer Experience Report 269

PYMNTS

NOVEMBER 25, 2020

When we think about holidays on Main Street, there is a certain mental image we all flash to, nurtured by decades of singing Christmas carols. Centers for Disease Control and Prevention is strongly recommending that consumers relocate their holiday shopping online , and forecasts call for physical retail to be way down this season.

Maine 309

Maine Survey Payments Resources 309

PYMNTS

MARCH 27, 2020

This can leave merchants and retailers operating online platforms in various states caught in the middle, said Nicholas Ahrens, vice president of innovation for retailer trade group the Retail Industry Leaders Association (RILA), in a recent interview with PYMNTS. To find out more about how U.S.

Data 199

Data Retail US California 199

PYMNTS

SEPTEMBER 21, 2020

In between the mad rush to close out the business year, retailers and restaurants prep for what they hope is the most wonderful time of their year for making sales. Attendees will receive “expert guidance” on navigating one of the most challenging years in retail history. In a normal year, the holiday season is an incredibly busy time.

Maine 294

Maine National Study New York 294

PYMNTS

JANUARY 15, 2021

In the inaugural QR Code Payments Tracker® , PYMNTS explores the latest in the world of QR codes, including new implementations at retailers and payment providers, the security concerns facing this payment method, and the pandemic’s effect on the development and rollout of QR code-enabled payment options. Retail Environment.

Retail 207

Retail Security Payments United States 207

PYMNTS

DECEMBER 16, 2020

The mom-and-pop shops, independent proprietorships and independently owned restaurants, cafes and coffee shops that line Main Streets all over America have found themselves pushed to the brink – and are nervous about the prospect of their continued survival. But zooming in front of that result are some important nuances.

Maine 282

Maine Survey Online Retail 282

PYMNTS

OCTOBER 9, 2020

trillion opportunity for eCommerce retailers. Fraudsters are just as excited by this opportunity as merchants, unfortunately, making it essential for these retailers to craft robust protections to keep the data and the payment information of their consumers safe. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

MAY 20, 2020

The last several weeks have certainly made for unexpected and unprecedented times for consumers and all players in the retail ecosystem and left a lot of businesses standing at a crossroads as they face the back half of 2020 and questions about what to do next. In other words, trust has become a primarily valuable currency of late.

Retail 189

Retail Branding Innovation US 189

Chris Skinner

APRIL 14, 2019

Things we’re reading today include … Halifax accused of copying rival banks Monzo and Starling with rebrand Asia’s tech champions zero in on main street banking Bank IT failures ‘haunt customers on credit reports’ Big Bank Earnings Reflect Strength in the Economy Citigroup to refund retail customers for investment losses: … (..)

Maine 217

Maine Retail Report 217

PYMNTS

JULY 22, 2020

Goldman Sachs also noted that eCommerce penetration rose to more than 40 percent in May from 16 percent of retail spending domestically in the first quarter of 2019. Goldman Sachs also noted that eCommerce penetration rose to more than 40 percent in May from 16 percent of retail spending domestically in the first quarter of 2019.

United States 260

United States Retail Maine Online 260

PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. consumers have largely relied on cards, were comfortable with them as a main purchase tool and the U.S. By contrast, U.S.

How To 317

How To Retail Survey Mobile 317

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers. interactions.

Retail 259

Retail Maine Google Technology 259

PYMNTS

SEPTEMBER 21, 2020

By the numbers, Main Street merchants are feeling a little bit better these days than they were six months ago when the pandemic began, according to the latest PYMNTS Main Street business survey. First, many Main Street businesses that reported improved finances since March were already financially stable to begin with.

Maine 278

Maine Survey Report Course 278

Abrigo

OCTOBER 21, 2020

Here we have summarized the main takeaways from the session. The greatest incline was represented in both the lodging and retail sectors , with lodging increasing to nearly 20% of the universe in grace period, and retail going up to just above 10%. Retail inched up to the 1.5% billion covering about 800 loans.

Marketing 312

Marketing Lending Risk Management Retail 312

PYMNTS

APRIL 10, 2020

As reported, the Fed is expanding its “Main Street” lending efforts for smaller firms that have staff up to 10,000 individuals; the expanded Main Street focus will provide an added $600 billion in loans and offers $75 billion slated to come from the Treasury Department. The Fed package, of course, comes on the heels of the $2.2

Lending 338

Lending Maine New York Survey 338

PYMNTS

APRIL 13, 2020

At some point after the COVID-19 crisis passes, retailers will need to reckon with artificial intelligence (AI). But if data is the new oil for retail competition, AI is the jet fuel. And if the retail comeback from COVID-19 contains order and purchase spikes, ignoring AI could come at a price. to increase sales.

Big Data 256

Big Data Retail Data Analysis 256

PYMNTS

NOVEMBER 21, 2020

So it’s good to see some major retailers giving back for the holiday. As to what long-term lesson in retail the very unusual 2020 season has to offer? That would cut 7.3 million contract workers off from income, while another 4.6 million workers will face being dropped from PEUC benefits.

Retail 179

Retail Community National New York 179

PYMNTS

NOVEMBER 16, 2020

The main one centers on the drop in credit card spend. Of those persons, half said they expect to decrease retail spending in the next three months and nearly six in 10 (59 percent) will do less discretionary spending. Some forecasts put total retail spending slightly ahead of last year. Makes sense. But don’t bet on it.

Cards 302

Cards Retail Survey Trends 302

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. Main Street SMBs: The 18-Month Outlook. Main Street small- to medium-sized businesses’ (SMBs’) confidence of survival has progressed as the pandemic has continued. percent fewer Main Street SMBs are hopeful of survival.

Data 277

Data Innovation Payments Millennials 277

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. It may seem tricky molding these two together, but shifting the focus towards understanding and serving your consumers is the main priority. Understanding Customers and the Experiences They Demand.

Customer Experience 309

Customer Experience social media Branding Retail 309