Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. It may seem tricky molding these two together, but shifting the focus towards understanding and serving your consumers is the main priority. Understanding Customers and the Experiences They Demand.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

AUGUST 3, 2020

Innovation has been a welcome development for retailers in the pandemic. The store marks a new chapter in retail technology, social retail and social currency all at the same time. The Burberry-Tencent venture could be the most high-profile use of social currency in retail.

social media 125

social media Retail Innovation Branding 125

PYMNTS

SEPTEMBER 14, 2018

Luxury style and quality brands, offered at a more middle-class price point and sold directly to consumers, is increasingly crowded terrain in apparel retail. Or, perhaps more accurately, through tactics that are so traditional they are surprising to see in a modern retail context.

Retail 134

Retail Innovation Branding social media 134

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

OCTOBER 9, 2020

After all, online sales no longer rely as much on younger shoppers who are more comfortable with the technology. He said “the older generation that couldn't [use technology] or is not willing to shop in stores is also adopting digital” — one of the main reasons the adoption of eCommerce has accelerated so much this year.

social media 295

social media America Online Branding 295

PYMNTS

APRIL 12, 2018

The eCommerce retailer invested $22.6 Here’s how these companies are investing in R&D — and ushering in the next generation of retail technology. Facebook recently made a play to up its P2P payments cred as other social media and messaging services break into the space. Amazon spent the most on R&D by far.

Company 118

Company Retail Apple Software 118

PYMNTS

AUGUST 9, 2019

Make room for more contextual commerce and more retail innovation in the travel sector. That’s the view from one of Google’s latest retail-associated launches, an airfare insight and travel recommendations offering. The travel industry also is the site of recent retail-oriented innovation. Habibi asked. Travel Trends.

Google 144

Google New York social media Retail 144

PYMNTS

NOVEMBER 12, 2019

Retail involves all senses, but as a new decade approaches, it’s become clear that visual commerce is gaining even more steam. To get a better sense of what’s happening in the world of visual retail, PYMNTS recently caught up with Beck Besecker, CEO and co-founder of Marxent , a company that sells 3D commerce technology.

Video 118

Video social media Retail Tools 118

PYMNTS

NOVEMBER 23, 2020

The holiday shopping rush is always critical for Main Street small and medium-sized businesses (SMBs) in the U.S. — percent of consumers have switched from shopping for retail products in stores to shopping for them online, while 16.6 In some cases, like retail and restaurants, it’s because they are open for business.

Maine 143

Maine Online Survey social media 143

PYMNTS

MARCH 19, 2018

Eleven James offers two main options for its services: The company can choose a watch for the consumer, or the consumer can make the choice. After all, they’re the first generation to come of age during the internet era, and most millennials were also among the very first social media users. The Perfect Fit. The Road Ahead.

Millennials 146

Millennials social media Retail Maine 146

PYMNTS

SEPTEMBER 2, 2016

With the company’s artificial intelligence technology, dubbed Vue.AI, Mad Street Den provides eCommerce sites with a slew of AI-powered offerings, including visual search, recommended automated emails to customers and tagging of products without human intervention. But the startup isn’t stopping with the retail industry.

social media 100

social media Retail Maine Analysis 100

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy. About the Payments And The Platform Economy Playbook.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 25, 2018

But by using Google Lens technology, Google can more deeply analyze an image of a crib to find the wanted model in the right color — or, perhaps, the lamp that stands behind the crib in the nursery image, helping to encourage the consumer toward making a purchase. Visual + Contextual Commerce. What is contextual commerce ?

Google 147

Google social media Trends Examples 147

PYMNTS

OCTOBER 16, 2020

Despite the many obituaries that have been written about brick-and-mortar stores over the past several months, physical retail isn’t dead — nor is it permanently shuffling off the stage. Physical retail is going to go on, although not in the form that the world previously knew it, sticky.io Some Venerable Retailers Won’t Make It.

Retail 186

Retail San Francisco Branding Online 186

PYMNTS

NOVEMBER 27, 2019

The holiday shopping season is kicking into high gear with retailers working aggressively to entice customers with deals and discounts. Fraudsters, sadly, are also taking notice and are looking to take advantage of heightened retail activity to steal data and goods. Around The Digital Fraud World.

Fraud 151

Fraud Philadelphia social media Trends 151

PYMNTS

AUGUST 7, 2018

Contextual commerce is an emerging force in online retail, and a topic recently discussed in-depth during a PYMNTS webinar featuring Karen Webster and Azita Habibi, business development lead at Braintree. First, here’s a quick definition of contextual commerce. It’s a process that revolves around “discovery,” according to Habibi. Overall, 68.9

Meeting 110

Meeting social media Report Retail 110

PYMNTS

NOVEMBER 19, 2019

The company outlined plans in July to build 1,500 restaurants in China in the coming decade, becoming the last of Toronto-based Restaurant Brands International Inc’s main brands to enter the country.”. are seen as increasingly bullish on the retail landscape in China, even amid trade wars and the worry of recession. Popeyes’ Path.

Branding 100

Branding Retail social media Video 100

PYMNTS

AUGUST 24, 2019

CenturyLink Field, home of the Seattle Seahawks , was the first NFL stadium to adopt the technology. But it’s not just payments where the NFL and other sports can shine when it comes to digital and mobile technologies. we can also expect more voice-assistant retail as part of the games. million people in 2016 to 17.2

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

NOVEMBER 23, 2018

Even people without a mind for business remember that motto as one of the guiding principles of retail and other forms of commerce — absorbed, perhaps, in a high school class or via any number of articles, TV shows, commercials or bits of pop culture that have riffed on that theme. Location , location, location. Mobile Bridges.

social media 163

social media Mobile Branding Retail 163

PYMNTS

MAY 12, 2016

In a rush to embrace the latest technologies or dive headfirst into the latest social platform, more tried-and-true marketing tools available on mobile devices are being swept under the rug in favor of newer, sexier mediums. What were the main takeaways from the study? But what about social media , you might be asking?

Mobile 100

Mobile social media Study Branding 100

PYMNTS

NOVEMBER 17, 2017

To improve imaging capabilities on the iPhone, Apple has acquired InVisage Technologies , a startup that develops solutions for space-constrained devices like smartphones. The social media giant teamed up with Apartment List and Zumper to bring hundreds of thousands of real estate listings to the platform.

social media 100

social media Apple Google Security 100

PYMNTS

JANUARY 11, 2017

Indeed, as previously reported by PYMNTS , the beauty industry has become ruled by millennials, women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. According to a release, the platform will continue to focus on its mission “to uplift, empower and validate women across the globe.”

social media 100

social media Millennials Online Maine 100

PYMNTS

SEPTEMBER 7, 2018

The discussion featured Karen Webster and Arman Aygen, head of Technology and Innovation at UL. Maybe authentication — and customer onboarding — involves the use of social signals, those digital crumbs left by consumers on social media and other online platforms. Trust Evolution. No Longer Binary.

Data 101

Data social media Fraud Online 101

PYMNTS

OCTOBER 21, 2016

Experts at Bain say this is “the new normal,” citing certain main focus points as to the way spending is changing. But the brands are still trying to gain those spenders’ loyalty, namely through technology. The study found that social media remains a large driver for luxury brands online, accounting for 6.3 percent.

Report 100

Report Study social media Branding 100

PYMNTS

AUGUST 21, 2019

A disaster sets off a complex flow of donations and disbursements , a complex process that involves disaster victims, individual donors, private charities and other nonprofits, financial institutions, private and public companies (including retailers and payment service providers) and local, state and federal governments. Another factor?

Fraud 188

Fraud social media Mobile Online 188

PYMNTS

JULY 11, 2016

Participants could use Visa’s APIs to create a payment solution, leverage social media channels to engage people at Visa-sponsored events or persuade Visa cardholders to go cardless. So why are brands and retailers trying to build yet another digital habit when they can ride on top of an existing one?”

social media 100

social media Branding Retail Meeting 100

PYMNTS

JULY 15, 2016

When Amazon, the largest retailer by market cap, says that it had its best day ever , it’s hard not to call that a sizzle – and then some. Remember, Lending Club’s claim to fame, as all of the online lenders, was their technology prowess at building systems that could take data and mash it up and make better decisions, faster.

Retail 100

Retail FDIC Bitcoin Lending 100

PYMNTS

OCTOBER 8, 2020

It is the smallest of firms, the stores that dot Main Street, that are struggling the most with the great digital shift. Panelists included Ngina Shulman, owner at Lotus Media ; Ryan Alovis , CEO at LensDirect ; Nick Nicholas , owner and technical director at Genesis Water Technologies ; and Tina Wells , CEO and founder at RLVNT Media.

Payments 167

Payments social media Marketing Operations 167

PYMNTS

MARCH 30, 2020

“We hope many businesses and jobs can be saved with this new technology.” Choices can be shared via social media, and shoppers will be able to follow celebrities and buy from their favorite stores and sponsors. Now, just a week and 40,000 users old, I can tell you that the technology is colossal. In the U.K.,

New York City 170

New York City social media New York Examples 170

PYMNTS

DECEMBER 17, 2018

Retailers need to offer not only excellent service, but also the features that let customers subscribe with speed and ease. On its main page, for instance, fitness subscription service Localfit explains how the service is priced and how many gyms participate in the program. percent – of merchants implemented product details.

social media 134

social media Tools Maine Mobile 134

PYMNTS

AUGUST 4, 2020

And more than two-thirds of SMBs (67 percent) have launched something to meet that need — whether an eCommerce site or a switch in their point-of-sale (POS) technology to contactless. Just 9 percent of consumers told Visa that they shop exclusively at locally owned businesses versus 15 percent who shop exclusively at larger retailers.

Study 315

Study Survey social media Online 315

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. Eventually retail and restaurants stabilized at 30 percent volume declines year over year in April.

Report 245

Report Online New Jersey Conference 245

PYMNTS

JANUARY 1, 2019

A robust supply of private capital reportedly is one of the main reasons for that, along with corporate cultures that are averse to public markets. Among the most anticipated are IPOs that will impact the mobility-as-a-service and ride-hailing ecosystems, social media, and data analytics. years in 2017, up from 6.9

Payments 223

Payments social media Analytics Capital 223

PYMNTS

DECEMBER 11, 2017

To ease the online shopping experience, retailers are increasingly turning to social media platforms to offer consistent support to their customers. With consumers expected to shell out a striking $682 billion this holiday season, retailers are going the extra mile to meet them where they are in a simpler and faster way.

Report 100

Report New York City New York social media 100

PYMNTS

JANUARY 18, 2018

In the January edition of the Mobile Order-Ahead Tracker , PYMNTS brings headlines on restaurants and retailers across the country – and around the world – that are implementing mobile ordering processes from the kitchen to the storefront. That includes retailers like 7-Eleven. Around the Mobile Order-Ahead World.

Mobile 105

Mobile Report social media Dallas 105

PYMNTS

MAY 29, 2018

Meanwhile, retailers are scrambling to develop and translate the personalized experience consumers desire into digital features for these devices, using data as well as artificial intelligence and augmented reality. Buyers are increasingly moving away from shopping on their desktops and are instead using their smartphones. About the Report.

Report 103

Report Samsung social media Mobile 103

PYMNTS

JULY 26, 2016

Whatley noted that the payment solution has enabled many charities to accept credit cards, including the Children’s Miracle Network Hospital, which uses DipJar in both a retail setting to collect money for themselves and to collect money at events, and the Salvation Army, which uses branded DipJars for various campaigns. About The Tracker.

social media 100

social media Retail Software Online 100