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Gass’ hope is to help push the Kohl’s base lower, as she is looking to draw millennial customers to the brand as their new go-to location for merchandise of all kinds. The store manager is CEO,” Gass noted. We are the middle,” Gass said of Kohl’s, which is headquartered outside Milwaukee. We’re Middle America.
The traffic generated by holiday returns holds significant opportunity for retailers to build better customer profiles and generate new opportunities for engagement by personalizing the returns experience,” said Jeff Warren, vice president of retail solutions management, Oracle Retail.
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