Bank Innovation

MAY 1, 2016

Robinhood: On Target Launched in December 2014, Robinhood is a zero-fee stock trading app that quickly gained popularity among financially ambitious millennials. Robinhood was paid the enormous compliment of having “cracked the millennial code” by none other than Jay Sidhu, CEO of Customers Bank and founder of BankMobile.

Millennials 240

Millennials social media Operations Cards 240

Banking 2020

DECEMBER 15, 2014

Effectively leading millennials requires understanding the collective experiences, values and motivators that make this group “tick.” Millennials, generally defined as the demographic cohort born between 1982 and the early 2000s, will account for half of the American workforce by 2020. Be transparent. Make work feel like play.

Millennials 58

Millennials Management How To social media 58

Accenture: Banking

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low. So why not?

social media 156

social media Millennials Online Fraud 156

PYMNTS

FEBRUARY 26, 2019

In the early part of 2017, HSBC announced the new payment app, geared toward millennials in Hong Kong who also wanted social media built in. They can now accept payments from customers that use HSBC’s eWallet. Since its launch, HSBC said it has close to 1.5 million users for the eWallet, according to the report.

social media 178

social media Millennials Fintech Retail 178

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. consumers shop and pay — today and in the future.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

APRIL 10, 2020

“I think one of the largest reasons [insurers are still using checks] is because claim payments, the paying out of a claim, is [a] loss of money, and it is really hard for companies to focus or invest resources in a place in which you are losing money already,” Michele Schmitt, senior product manager for B2B insurance technology firm Tr?v

Mobile 198

Mobile Technology social media Customer Experience 198

Insights on Business

FEBRUARY 13, 2019

Financial management. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. If it doesn’t, negative news travels fast through millennial networks. Social-based marketing. Day-to-day tasks. Payment methods.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

JUNE 18, 2016

Moms still do the lion’s share of domestic work (cooking, cleaning, child rearing, shopping, and general household management) are more likely to be managed by a mother. In fact, recent data from Mintel indicates that millennial dads could be the future of retail. The Dad Of The Future. And numbers back it up.

Millennials 100

Millennials social media Data Report 100

PYMNTS

SEPTEMBER 24, 2019

That number is higher among millennial and Generation X respondents, at 77 percent and 63 percent, respectively. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely. Social media for member engagement. Social media for customer service.

social media 111

social media Millennials Illinois Strategy 111

Payments Source

OCTOBER 11, 2016

Millennials are experts at navigating social media and messaging apps, but they could use some help when it comes to managing their money, concluded the U.K. fintech team behind Plum, a new app aiming to bridge this chasm.

Millennials 60

Millennials social media Fintech Management 60

PYMNTS

MARCH 8, 2017

While millennials aspire to seek out meaningful experiences, they don’t necessarily have the spending power that enables them to do so. While on the other side of the coin, there are millennials who like to go out in groups, with budgets that may be more restricted but with time to go out more frequently.

Millennials 101

Millennials Boston social media Groups 101

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. Here are the results, in brief.

Survey 103

Survey Millennials social media Mobile 103

South State Correspondent

MAY 2, 2022

The branch thinks about increasing deposits, and Treasury Management thinks about growing treasury management. Since a bank has an omnichannel approach, there is often misalignment between mobile, online banking, the branch network, marketing, and management. However, it was its use of emojis that created the growth loop.

social media 195

social media Management Marketing Resources 195

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? Keep that in mind as you consider client retention and prospect for new clients among millennials and others you serve who are increasingly adopting technologies as part of their everyday life.

Technology 150

Technology social media Software Management 150

PYMNTS

DECEMBER 11, 2019

Technology and social media company Facebook is also growing more involved in the sharing economy. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

PYMNTS

APRIL 19, 2016

But setting up shop on the edge of the festival and hawking blatantly branded products is a little too gauche for Coachella attendees who want to preserve the festival’s sanctity (whether it ever existed or not), which leads more than a few companies to turn to social media and the tricks of contextual commerce.

social media 100

social media Millennials San Francisco California 100

Independent Banker

OCTOBER 1, 2022

Gen Z, the younger generation, has transitioned into the workforce and is primarily being targeted through social media messages and chatbots,” Fratangelo says. Reports about fraud losses: Millennials vs. people 40+. Millennials. Social media. A cohesive strategy. Typical age-related fraud tactics.

Fraud 133

Fraud social media Millennials Examples 133

PYMNTS

JUNE 15, 2019

That gain, according to the report, is largely driven by social media savvy Gen Z consumers, who tend to exert a larger than expected amount of sway in bookings. Millennials and The Magic of Mircocations. The younger members of Generation Z, incidentally, are about 10 years old, and the oldest members are college age.

Millennials 179

Millennials Hawaii social media Report 179

PYMNTS

FEBRUARY 14, 2020

Millennial purchases grew 36 percent in 2019, which Bergsund sees as the key to what he calls the next generation of wine drinkers. Millennials are leading a premium trend for wine. Millennials are also leading a trend in high-end spirits, which will be a focus for 2020. Revenue from the company’s mobile app grew 60 percent.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

PYMNTS

MARCH 28, 2016

Plus, new research uncovers just how vulnerable employee information is to corporate hackers, why businesses aren’t interested in moving on from checks and how millennial procurement officials are tapping into Facebook to source for their firms. That includes search engines, supplier websites and social media, researchers found.

social media 100

social media Payments Millennials Survey 100

PYMNTS

JANUARY 27, 2020

Fifty-one percent of Even users look at the app every day, and use it to actively manage their finances and spending habits. It’s a measure of engagement that Schlossberg likens to “social media-style engagement,” and goes well beyond what many other personal financial apps struggle to achieve. Regulatory Thickets.

social media 199

social media Tools Mobile Millennials 199

PYMNTS

OCTOBER 26, 2018

Pinterest, as the web’s best-known social media network/visual search engine, is among favored spots for online shoppers. Millennials use Pinterest as often as they use Instagram, and though the average age of a Pinterest use is a little over 40, the average age of an active Pinner is in the 30s.

social media 167

social media Tools Retail Report 167

South State Correspondent

DECEMBER 12, 2024

We assume that every Boomer cannot handle technology, and every Millennial wants to get married late. As a marketing strategy, most of our resources are spent trying to get customers to look at content (on our website, social media, newsletter, email, partnerships, etc.) and then testing if they like it or not.

social media 195

social media Tools Marketing Data 195

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87

Abrigo

OCTOBER 15, 2014

Groupe BPCE, France’s second largest bank (by customers), has utilized the API of the global social media giant Twitter to allow their customers to transfer money via a tweet. Offering convenient ways to bank can be an appealing option to draw in those new customers, particularly for the millennial generation.

social media 150

social media Apple United States Innovation 150

PYMNTS

OCTOBER 10, 2018

Today, throwing digital marketing dollars at influencers seems like such a common and obvious move for a brand trying to tap into millennial consumers that it’s barely a news event at this point. It gives us the opportunity to connect with new and existing customers,” said a Nordstrom brand PR manager. “We

Branding 184

Branding social media Marketing Millennials 184

PYMNTS

MAY 26, 2016

Zenefits had a bit of a social media blitz (and media blitz surrounding the social media), as the CEO of the beleaguered online human resources management company took to cyberspace to refute an article by The LA Times that compared the two as disruptive firms that wound up being disrupted themselves, at least partly by hype and valuations.

social media 100

social media Oregon Millennials Resources 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Mobile 45

PYMNTS

OCTOBER 11, 2018

Turnarounds in tech — and in social media in particular — are not unheard of, Nathanson wrote, meaning it is not impossible for Snap to snap back from all this. But at this point, he is skeptical that Snap can manage a hat trick. Snap had been attempting to have the suit dismissed, to no avail.

Apple 181

Apple social media Millennials Report 181

PYMNTS

OCTOBER 31, 2017

A phenomenon that was once stretched out over the course of a six-month viewing season — and nearly two-dozen post-episode water cooler conversations — has now been compressed into a weekend of binge-watching and cryptic social media posting so as not to spoil the excitement for others. That’s not a joke.

Millennials 100

Millennials social media Course Management 100

PYMNTS

NOVEMBER 23, 2018

Indeed, that is one of the main ideas behind Instagram ’s recent move to offer three new ways for users of the Facebook-owned photo-sharing social media platform to discover products. PYMNTS recently caught up with Paige Cohen, manager at Instagram to learn more about Instagram’s updates to their shopping features.

social media 163

social media Mobile Branding Retail 163

PYMNTS

JUNE 4, 2018

Beloved by younger millennials and up-and-coming Generation Z members, Snapchat is the little social media engine that could in an era when it seemed the social media die had all been cast (and where Facebook won most of the rolls). Snap’s trouble comes as it has stumbled, post IPO, to grow.

social media 119

social media Google Apple Leadership 119

Gonzobanker

APRIL 3, 2019

It’s not a “Millennial thing.” Rework management accounting and resource allocations to reflect real production value instead of traditional profits and losses, which often treat marketing, contact centers and information technology as cost centers. It’s now the primary way the purchasing process begins, if not finishes.

social media 96

social media Exercises Millennials Training 96