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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. Some might think that online stores would have done better than brick and mortar stores during the pandemic. .” Digital transformation isn’t just having an online store.

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Deposit Profitability – The Operating Cost of Your Deposits

South State Correspondent

A couple of weeks ago, we delved into the origination and operating costs of manufacturing commercial loans ( HERE ). This expense category includes direct marketing expense, sales/branch expense allocated to selling deposits, and the cost of employee sales efforts (including management overhead) associated with cross-selling.

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Sofi, Quovo Show Off New Wealth Management API

Bank Innovation

A quick, seamless API for wealth management customer authentication and data aggregation may not fix all of SoFi’s problems, but it certainly helps. The alternative lender demoed its new Authentication API, built in partnership with Quovo, a financial data aggregator for wealth management, at the FinDEVr conference today.

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New management capabilities in Teams (October 2020)

Perficient

In this article, I’ll highlight some of the biggest Teams management capabilities announced during Microsoft Ignite! . Luckily for you, Microsoft is bringing bulk policy assignment to the Teams Admin Center to make management a breeze! Device Management. Device Management Auto Alerting. Policy Bulk Assignment.

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Customer Data Management Challenges in Financial Services

Perficient

Today, I will dive into the customer data management challenges financial companies might encounter when starting their personalization journey. Data management in any financial services firm is complex. Previously, I discussed personalization’s future in financial services.

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Visa: Real-Time Settlement, Online Marketplaces Help Put SMBs Back On The Road To Recovery

PYMNTS

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

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The Digitization of Supply Chain Management

Perficient

Anyone reading this article on an online device is reaping its benefits. enables companies, governments, and public sector agencies to use innovative digital technologies, smart automation, and advanced analytics to transform operating processes. What is Industry 4.0? is starting. is starting. Industry 4.0 The path to Industry 4.0