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Umpqua’s Go-To sees usage spike as customers avoid branches 

Bank Innovation

Portland-based Umpqua Bank, which has almost $29 billion in assets, is seeing a significant spike in volume on its Go-To app, a digital tool that allows customers to message a banker of their choice.

Portland 259
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Amazon’s Portland Plans Prove B&M Bookstores Aren’t For Books

PYMNTS

Portland, Oregon , it seems. “We We are excited to be bringing Amazon Books to [Portland’s Washington Square Mall], and we are currently hiring store managers and associates,” an Amazon spokesperson said in the announcement. Fortunately, Amazon’s decision to go with Portland makes the answer clearer than ever.

Portland 102
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Wallit wants to be the go-to app for family financial needs

Bank Innovation

Wallit, a personal finance management tool for teens and parents, has launched in the U.S. The Portland, Maine-based company is differentiating its offering from other teen banking startups by involving parents in the savings app, and it’s partnering with banks instead of trying to replace them.

Portland 170
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WEX Reorganizes With New Team For B2B Payments

PYMNTS

Mark Aquilina was named the senior vice president of product and strategy of corporate payment solutions and will be in charge of product strategy and management for front-end applications and cloud-native processors. He will focus on developing cloud-based solutions for corporate payments across sectors including travel and healthcare.

Payments 239
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BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says

Bank Innovation

Access to the Go-To platform is free for the Portland, Ore.-based Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua Holdings Corporation, announced at Bank Innovation Ignite 2019 in Seattle on Tuesday. He said the decision had been made just that morning.

Portland 170
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For This Startup, Scale Was A Matter Of Necessity

PYMNTS

So, how did Vacasa , the online vacation rental home startup, go from managing one beachside cabin on the Washington coast that belonged to the family of one of the founder’s wife to a multimillion-dollar company with more than 1,400 employees that manages over 4,000 properties in the U.S. Italy, Spain, Belize and Chile.

Portland 174
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New Report: How Behavioral Analytics Help FIs Block Fraud At The ITM

PYMNTS

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. This popularity is not expected to decline once the virus wanes, with the number of online and mobile banking users expected to hit at least 3.6

Analytics 266