PYMNTS

JULY 1, 2020

“From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

NOVEMBER 13, 2019

The bank recently partnered with technology company NCR Corporation for its self-service ATM, which uses real-time customer data to analyze interactions for a more personalized user experience. Other banks, such as Wisconsin-based Associated Ban k, are exploring new ways to improve the in-person banking experience.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

OCTOBER 6, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck, president and general manager of NCR Corporation, in a statement. “In The Atlanta-based company noted in a press release that its Activate Enterprise NextGen ATM platform was designed for speed and ease.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

AUGUST 6, 2020

Enabling smooth payment experiences for all customers can be a tall order for merchants, especially small- to medium-sized businesses ( SMBs ) that lack the resources of their larger counterparts. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether.

Report 159

Report UX Regional Retail 159

PYMNTS

JULY 16, 2019

Acquirer WorldPay, for example, has launched an Exemption Engine, which will allow companies to search for relevant exemptions that may help them better manage payments and authentication under the regulation. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

APRIL 22, 2019

Perhaps not surprisingly, the key mindset is “digital first,” with an eye on offering new ways to manage money and transact digitally, and on demand. Essentially, he noted, providers can come to the platform to build out the end-user experiences they desire. Digital First Mindset. New Use Cases.

Mobile 229

Mobile Cards User Experience Payments 229

PYMNTS

NOVEMBER 15, 2018

In a press release, Grab said the launch of the remittance offering marks a “significant milestone” toward the company’s vision for on ASEAN eWallet that will improve financial inclusion for the growing middle class and micro-entrepreneurs in the region. Grab made the announcement during the 33rd ASEAN Summit.

Regional 139

Regional User Experience Operations Security 139

PYMNTS

AUGUST 12, 2020

Seamless customer experiences are essential because consumers that face onboarding strains are likely to seek services elsewhere, Rodrigo Rodríguez , assortment and merchandising regional manager for Latin American eCommerce marketplace Linio , explained in a recent PYMNTS interview.

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

MARCH 28, 2019

“The growing volume of SME [small and medium-sized enterprise] and cross-border trading drives a huge demand for alternative financing for SMEs that are underserved in the market and opportunities for investors to earn a decent risk-adjusted return,” Dennis Cong, PhD, Managing Director of CEFIF, said in a press release. “We

Fintech 123

Fintech Risk Management User Experience Management 123

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. For total experience, it is the same.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The region’s financial institutions (FIs) and merchants have needed to work swiftly to support unprecedented levels of digital payment and shopping growth.

Payments 172

Payments Online Regulation Retail 172

Payments Source

JANUARY 16, 2019

Local payment methods cater to the technology and user-experience needs of specific regions, says Steve Villegas, vice president of partner management at PPRO.

User Experience 63

User Experience Regional Payments Management 63

PYMNTS

NOVEMBER 26, 2019

At the time of the suspension, the Bank of Lithuania released a statement that noted while “Lithuania is aiming to become a regional FinTech hub by creating favorable conditions for financial market participants” the central bank has “a zero-tolerance approach to any risk and irresponsible activities.”.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

MARCH 20, 2020

To that end, Rich Johnstun, head of service technology and innovation at Diebold Nixdorf , said in an interview with PYMNTS, financial institutions (FIs) need to manage the technical data about individual machines to see where attention must be paid. It might be said that when it comes to ATMs, variability is the one constant.

ATM 181

ATM Mobile Data Examples 181

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience. EMEA PR Manager. T +44 (0)7552 865009.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

OCTOBER 1, 2020

Success comes down to consumer experience, as with so many things nowadays. We also focus a lot on the user experience, the perceived value, the omnichannel [aspects],” he said. “Be a seamless omnichannel experience.”. Today we're managing our own currency, which is miles. It's what we're focusing on.

Apple 233

Apple Trends America Strategy 233

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. It also requires both top-down and bottom-up commitment as the institution will be breaking down departmental siloes and developing new ways of managing risk. At least, not right now.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

JANUARY 7, 2021

The European Banking Authority (EBA) will begin requiring companies that provide loans in the region to follow a single definition for default this year, after it saw high variances in the ways they contend with basic banking issues, Bloomberg noted. billion ($31.3 billion) in soured debts.

Software 165

Software Chicago User Experience Online 165

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 173

Digital Strategies Strategy America Innovation 173

PYMNTS

JUNE 2, 2020

“Branch transactions have long been successful largely because of the personal interactions that consumers receive when visiting a branch and interacting with a teller [or] banker,” Doug Brown, senior vice president and general manager, NCR Digital Banking, told PYMNTS. APIs Accelerate Digital-First Adoption.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. As for a universal standard? Said Webster: “It may be wishful thinking.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

MARCH 24, 2020

Using a vertical software application that focuses on gym management as an example, Butler said the businesses that are buying or building gyms want to be able to use software with seamless payments built in, offered as part of the user experience, one that builds loyalty. moving into markets such as Canada, the U.K.,

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

MARCH 18, 2019

While some larger financial institutions (FIs) have joined the platform, regional community banks and CUs account for 85 percent of Zelle’s participants. Many FIs allowed to offer the service, including SchoolsFirst, end up implementing additional security controls to detect and manage potential fraud.

Security 148

Security Fraud User Experience California 148

PYMNTS

JANUARY 7, 2021

The European Banking Authority (EBA) will begin requiring companies that provide loans in the region to follow a single definition for default this year, after it saw high variances in the ways they contend with basic banking issues, Bloomberg noted. billion ($31.3 billion) in soured debts.

Software 130

Software Chicago User Experience Online 130

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Now they don’t have to. Alliance Bank Taps Into Ephesoft Data Capture.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

JUNE 9, 2017

Companies need to partner with acquiring banks and a host of other vendors in the region, in addition to setting up a treasury operation for managing risk and keeping the business afloat. We’ll keep adding to our platform so that we can deliver a consistent experience no matter where you are,” Likar said.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

OCTOBER 28, 2019

We’ve been working with him over the course of this year, and given our renewed focus on our acquisition and financing approach, now was the right time to ask him to step in to manage our upstream banking relationships and the fleet management.”. Big Changes. That’s hardly all.

San Francisco 101

San Francisco United States Capital User Experience 101

PYMNTS

OCTOBER 28, 2019

We’ve been working with him over the course of this year, and given our renewed focus on our acquisition and financing approach, now was the right time to ask him to step in to manage our upstream banking relationships and the fleet management.”. Big Changes. That’s hardly all.

San Francisco 100

San Francisco United States Capital User Experience 100

PYMNTS

DECEMBER 4, 2017

NXT-ID and FitPay are also working on a smart strap for analog watch faces by Wearatec, and some smart key fobs enabling users to make payments, log onto network-based computers, start vehicles and unlock the doors to homes, apartments and cars. Why can’t all these payment platforms just get along? Jewel Paymentech.

Payments 112

Payments Risk Management Data Branding 112

PYMNTS

NOVEMBER 1, 2017

DraftKings ’ chief international officer, Jeffrey Haas, recently spoke with PYMNTS about the challenges involved in introducing fantasy sports to new markets, and which sports generate the most interest in different global regions. The idea is to provide fantasy fans a more seamless, enjoyable user experience when using the platform, he said.

Payments 102

Payments Regional Marketing America 102

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. One major cloud provider reports that it has seen a 775% increase in demand for its cloud services in regions enforcing social distancing and/or shelter-in place due to COVID-19. . How Do You Improve Supply Chain Resiliency?

Management 52

Management Analytics Strategy Data 52

PYMNTS

DECEMBER 3, 2019

“Business credit card issuers are doing a great job with relationship-building, getting the formula right on dedicated account management, customized reporting and digital tools. But they may have a blind spot when it comes to the product itself,” said J.D. Financial terms of the agreement were not disclosed.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

JANUARY 25, 2017

No word has been given on the anticipated release dates for future expansions to other world regions. Perhaps the differences in features, user experience and device functionality between apps will add up to enough to keep all five up and running. Pre-orders began on Jan. In the end, that’s up to consumers to decide.

Google 100

Google Software Mobile User Experience 100

Cisco

AUGUST 31, 2020

These platforms provide the broadest ability for enterprises to efficiently and holistically manage the dynamic IT operational environments of digital businesses. If branches are currently closed in your region, they will be opening back up.

Las Vegas 77

Las Vegas User Experience Industry Conference 77

Cisco

MAY 24, 2022

Our breadth of integrations extends to over 40+ chat, voice recording, and video content management platforms, and we are constantly expanding and improving integrations. We think carefully through platform design and user experience and have several patents issued around these visual elements of the system.

Compliance 115

Compliance Security Video Meeting 115

FICO

DECEMBER 2, 2020

In May of this year analysts Omdia undertook an independent research project on behalf of FICO to uncover the customer identity management strategies of banks around the world including those in Malaysia and the Philippines. Many types of account openings still rely on verifying identity separately through physical challenges.

Survey 72

Survey Regional Compliance Fraud 72

NCR

APRIL 16, 2018

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49