PYMNTS

OCTOBER 19, 2018

How it goes wrong — Francis Hondal, president of loyalty and managed services at Mastercard , told Karen Webster — is usually not as important as the fact that things did go wrong, at least from the consumer perspective. Travel is the ultimate experience. Second, the perhaps more eye-catching addition is the new Hotel Stay Guarantee.

Management 155

Management User Experience Data Conference 155

South State Correspondent

OCTOBER 9, 2024

The Many Silos of Banking While your bank is likely familiar with cross-functional teams composed of stakeholders from various departments, chances are they are primarily associated with projects and not strategy or management. While many banks treat this as the sole domain of human resources, it’s not.

Strategy 195

Strategy Resources Customer Experience Groups 195

PYMNTS

NOVEMBER 5, 2020

As he told PYMNTS in an interview, thanks largely to the pandemic's influence on modernization, both buyers and sellers are eager to embrace the technologies that can shift the sales experience online. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience. Pricing Complexities.

Online 358

Online Strategy System Technology 358

Perficient

JUNE 24, 2023

Whether you’re focused on growth marketing like experimentation / personalization, scaling your e-commerce revenue, or migrating to a new content management system, we’ll provide insights and recommendations for leveraging Optimizely’s product suite.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

SEPTEMBER 30, 2020

While budget restraints can make technological investments a challenge for public sector entities, there are drawbacks to relying on legacy infrastructure, from both capability and user experience perspectives. While resources might be tight, the public sector does have one major advantage over the private sector.

Resources 244

Resources User Experience Tools Technology 244

Abrigo

DECEMBER 22, 2023

You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results." Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

AUGUST 17, 2018

Human services technology provider DATIS HR Cloud has announced in a press release a partnership with Relias to provide a more holistic workforce management experience for healthcare organizations. The event will take place Oct.

Management 100

Management Raleigh User Experience National 100

PYMNTS

NOVEMBER 5, 2018

TreasuryXpress has announced a partnership with Hedgebook , a global provider of Cloud financial risk and derivative management software, to enable underserved mid-market treasury organizations with complex cash and risk management requirements.

Marketing 128

Marketing Risk Management Resources User Experience 128

PYMNTS

DECEMBER 29, 2020

Detecting potentially suspicious activity more quickly through the use of data also provides more meaningful and actionable information to law enforcement agencies that are facing rapidly evolving threats with limited resources. “So Assumptions Of Readiness.

Fraud 270

Fraud Compliance cryptocurrency Security 270

Perficient

AUGUST 20, 2020

These include knowing your budget, resources, and limitations. Mapping out your budget and resources is essential, of course. These may have many components, such as: Organizational Bias: Key members of your management team may have a bias against SEO. The discussions that follow will also help you expose management bias.

Google 452

Google Examples Trends Tools 452

Abrigo

AUGUST 13, 2024

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. Listening to podcasts can help them manage risk, drive growth, and fight financial crime. Indeed, with 3.4 Banking Transformed 2.

Fraud 221

Fraud Community Community Bank Lending 221

Perficient

DECEMBER 11, 2020

Health checks can help manage the routing of traffic away from troubled containers and can restart containers that are stuck, without requiring human intervention. Trying to make it check backend resources or other infrastructure component connectivity is likely to create some unintended consequences. Want to get started?

Policies 322

Policies User Experience Resources Examples 322

PYMNTS

DECEMBER 30, 2020

As treasury management becomes increasingly digital, a bank’s corporate banking clients face challenges when it comes to modernizing treasury workflows. Ideally, they need to change existing ecosystems without giving rise to a major IT project. Many-To-Many Markets . Thus far, the markets are “many to many,” as Shields put it.

System 243

System User Experience Resources Marketing 243

PYMNTS

NOVEMBER 17, 2020

“As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

Gonzobanker

AUGUST 28, 2020

Identify the development approach and its impact on test planning – While the financial institution bears the responsibility for the testing results, the vendor approach to development and testing is important to the planning process as it impacts test timing, sequence and resource requirements. Develop a Comprehensive Test Strategy and Plan.

How To 158

How To User Experience Resources Strategy 158

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies. The Use Cases.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237

Insights on Business

AUGUST 28, 2019

If implemented appropriately, firms can use microservices to have technology infrastructure that is simpler to manage, utilizes resources more efficiently, and therefore provides additional value at a lower cost. Our experience with microservices. What is a microservice? Don’t have data? Layer in the data service.

Management 87

Management Risk Management Resources Analytics 87

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Easing The User Experience. That means cutting out the jargon.

User Experience 141

User Experience Management Taxes Fintech 141

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 168

Customer Experience User Experience Analytics Resources 168

PYMNTS

JULY 16, 2019

Acquirer WorldPay, for example, has launched an Exemption Engine, which will allow companies to search for relevant exemptions that may help them better manage payments and authentication under the regulation. For the rest of these merchants, there are still a few ways for them to reduce frictions under SCA. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

DECEMBER 28, 2020

They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments. And in the seemingly inexorable drive toward filling those gaps and moving toward automation, manual processes in cashflow management give way to human intervention that is more strategic in nature.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

NOVEMBER 26, 2019

We grew a great deal in the past year, and it got to the point where we were out-kicking our coverage in terms of being able to assign enough resources in a timely manner to submit comprehensive reports in time,” he said.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. 4, behind PayPal, Amazon and Walmart.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

JULY 23, 2020

The goal is to provide a better user experience for invoicing and a reduced risk of fraud. Dmitriy Lerman , director of AP Product Management for GEP, said the idea is to offer something affordable as a way to transition to digital business. “GEP’s AP Automation solution is not an upgrade of a legacy system.

User Experience 140

User Experience Fraud Taxes Resources 140

Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). IBM leverages User Experience Design (UXD) for latest software release.

Management 79

Management Analytics UX Data 79

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In The more seamlessly they can integrate payments into the platform, the better the user experience. Can things go wrong? Episode Two.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether. About The Playbook.

Report 159

Report UX Regional Retail 159

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Auto lending is also getting an upgrade in the CU market. Deep Dive: How AI Could Change the C U Landscape. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Insights on Business

AUGUST 28, 2019

If implemented appropriately, firms can use microservices to have technology infrastructure that is simpler to manage, utilizes resources more efficiently, and therefore provides additional value at a lower cost. Our experience with microservices. What is a microservice? Don’t have data? Layer in the data service.

Management 70

Management Risk Management Resources Analytics 70

Abrigo

JUNE 4, 2024

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." Deposit environment Managing credit quality in a fluctuating economy A primary concern of attendees is the resilience of credit quality amidst economic fluctuations.

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

JANUARY 14, 2021

That's particularly true for smaller organizations with fewer resources and a lack of internal expertise to develop proprietary apps and other solutions. When it comes to the ever-persistent build-versus-buy debate, the "buy" decision is becoming a more obvious choice for many firms within their digitization journeys.

Data 175

Data Analytics Technology User Experience 175

PYMNTS

MARCH 16, 2018

Remlinger, Project Manager — Solutions for Business at foreign exchange technology firm OANDA. There is a culture of banking innovation; they understand what their core competencies are,and where to allocate resources most effectively.”. We’re looking to partner with treasury management system [TMS] providers out there.

Risk Management 134

Risk Management Survey Management Fintech 134

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions.

Management 79

Management Analytics UX Data 79

PYMNTS

MARCH 27, 2019

“MineralTree has done a fantastic job of building its business by leading the AP Automation revolution — particularly by partnering with an impressive group of financial institutions,” Matt Vettel, a managing partner at Great Hill Partners, said in the press release. “We The entire MineralTree team is excited about all that lies ahead.”.

Boston 115

Boston User Experience Resources Marketing 115

PYMNTS

DECEMBER 13, 2018

The new site aims to improve online functionality with an enhanced user experience, as well as keep MED5 FCU in compliance with the Americans with Disabilities Act. Meanwhile, another partnership could change the way users engage with a CU’s network of ATMs. About The Tracker .

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

OCTOBER 14, 2019

“In B2C, you have one user type, you have products exposed in exactly the same way to all users, you have one transaction type,” he told PYMNTS’ Karen Webster in a recent interview. When it comes to making purchases and managing vendors, corporates demand customization, he said.

How To 141

How To Management Tools Online 141