CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). Design & UX: Use expertise to help the CFPB understand how certain UX techniques can be harmful to consumers.

UX 78

UX Regulation Technology User Experience 78

PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly.

UX 165

UX Cards Google User Experience 165

Insights on Business

FEBRUARY 5, 2019

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM). IBM leverages User Experience Design (UXD) for latest software release.

Management 79

Management Analytics UX Data 79

PYMNTS

MARCH 9, 2020

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. One study shows that for 77 percent of these retailers, developing a solution that can allow them to attain levels of order management efficiency comparable to Amazon is now a top priority.

Retail 208

Retail User Experience Study UX 208

PYMNTS

DECEMBER 8, 2017

Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience. The platform is built on blockchain technology provided by Ripple to offer liquidity management and support domestic or cross-border transactions.

Payments 195

Payments UX User Experience blockchain 195

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491

Data Tools Customer Experience Security 491

PYMNTS

JANUARY 25, 2021

The company is betting that all kinds of companies — from FinTechs to eCommerce providers to wealth management platforms and iGaming operators — will adopt PayDirect to facilitate account verification, instant account funding, online payments and instant withdrawals. The challenge is in getting merchants and customers to try it.

Online 300

Online Meeting Payments Cards 300

Insights on Business

FEBRUARY 27, 2019

Forrester Research, one of America’s preeminent market research organizations, has included IBM as one of the “most significant” and also as one of the “eight providers that matter most” in its 2019 evaluation of sales performance management (SPM) solutions.

Management 79

Management Analytics UX Data 79

Perficient

JANUARY 25, 2023

User experience. Institutions are investing in more sophisticated application capabilities, and there is a new focus on the scalability of these applications. They want applications to be able to grow and progress alongside their growth and progression.

Banking Trends 474

Banking Trends Trends United States FDIC 474

PYMNTS

AUGUST 6, 2020

Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether. Deep Dive: How Comprehensive Cross-Border Payments Strategies Can Optimize UX. Adding a payments orchestration layer can help, however. About The Playbook.

Report 159

Report UX Regional Retail 159

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration.

User Experience 108

User Experience Los Angeles Google UX 108

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies. The Use Cases.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

FEBRUARY 20, 2020

Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. On the front end, he noted, Angular enables the ability to run several UX experiments and roll out different features to different segments. “It

UX 210

UX Retail Technology Mobile 210

Perficient

JANUARY 20, 2021

In a Journal of Engineering and Technology Management study, “research show[s] that the perceived usability increases when the website was originally conceived in the native language of the user. Thus, translation, even though of excellent quality, creates a cultural distance which impacts on the web users’ evaluation of the site.”.

Strategy 496

Strategy Marketing Strategies Regional Marketing 496

FICO

MARCH 2, 2021

Right now, there has never been a better time to plug into pre-emptive, automated and AI-driven customer management. Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

Management 52

Management US UX Guidelines 52

PYMNTS

JULY 7, 2017

As a Mobile Developer you will be working closely with our marketing team and UX designers to build mobile user experiences which will be A/B tested for effectiveness and impact to our clients. It does have apps for its wealth management clients, employee recruitment and for monitoring investment markets.

Mobile 101

Mobile UX Lending User Experience 101

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In The more seamlessly they can integrate payments into the platform, the better the user experience. Can things go wrong? Episode Two.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

NOVEMBER 25, 2019

In a feature story, Rich Wessels, treasurer for transportation management and logistics firm Transplace explains the “chicken-and-egg” dilemma logistics firms face when looking at the potential benefits of AP automation. Google’s expertise is in UX design,” he noted. “By

Security 130

Security Payments Google UX 130

PYMNTS

FEBRUARY 2, 2018

From a consumer standpoint, they may not understand what the future of banking actually looks like,” said Bill Acheson, vice president and general manager at Diebold Nixdorf. “We The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

Insights on Business

JANUARY 18, 2019

IBM Sales Performance Management (SPM) has once again been recognized as an industry leader in Gartner’s Magic Quadrant for Sales Performance Management 2019 , for its ability to execute and completeness of vision, for six consecutive times. IBM Sales Performance Management: The latest release. Download a complimentary copy.

Analytics 87

Analytics UX Management User Experience 87

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. While vendors may make certain user interface changes, it’s easy to smell what’s underneath the makeup and recognize the new UI as a distraction from an aging tech stack and a lack of new features.

Strategy 97

Strategy System UX Tools 97

Insights on Business

DECEMBER 12, 2018

The resulting impact has run deep in the form of escalating fines, reorganizations, reviewing of business objectives, and managing tarnished corporate reputations. Rather, effectively managing risk comes with a recognition that it is both essential and the responsibility of everyone across the organization. Efficiency. Efficiency.

Innovation 111

Innovation Compliance User Experience Regulation 111

PYMNTS

NOVEMBER 25, 2019

They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts. Google’s expertise is in UX design,” he noted. “By Code-named Cache, the accounts will be handled by Citi and Stanford Federal.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JANUARY 3, 2017

And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. Gurukula said.

Payments 125

Payments User Experience Security Examples 125

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Company facts: Headquartered in Barcelona, Spain.

UX 12

UX User Experience US Tools 12

BankNXT

APRIL 12, 2016

Robo-advice – not just for wealth managers on BankNXT. RBS to replace 220 financial advisers with robo-advice service, says Resham Karira.

Management 40

Management User Experience Customer Experience UX 40

Fintech Labs Insights

OCTOBER 7, 2015

Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators, and insurance companies. Key Takeaways: What F2 is, and how it can solve brokerage, wealth management, and banking related problems. Markit is a leading global provider of financial information services.

UX 12

UX Technology User Experience Management 12

PYMNTS

JULY 24, 2019

As Karen Webster observed in a PYMNTS interview with Zac Cohen, general manager of Trulioo , the lines blur, with roles as competitor and collaborator melting away and — perhaps for banks, and for Big Tech, giving rise for inspiration to do better? Big Tech is good at promoting, designing and improving the user experience, he said.

Digital Banking 160

Digital Banking UX Online Innovation 160

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM. Over the past decade, things started to change as the responsibility of the risk team grew.

Compliance 87

Compliance User Experience Innovation Risk Management 87

Fintech Labs Insights

SEPTEMBER 16, 2015

Then, Advisor Software debuted its Wealth Management Cloud: “Wealth Management Cloud™ was launched in March of 2015 to address an unmet need in the Financial Services industry: a platform to facilitate the rapid prototyping and development of multi-platform, multi-user, mobile-ready wealth management applications.

Software 12

Software Management CA UX 12

PYMNTS

MARCH 9, 2017

It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels.

Retail 101

Retail How To User Experience Innovation 101

Fintech Labs Insights

MAY 24, 2017

They added, “The future of AML compliance will need to consider Robotics, Machine Learning, Data Analytics, AI, and even Business Process Management solutions.” Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

PYMNTS

AUGUST 9, 2019

It therefore comes as little surprise that these are the same companies whom consumers say they would trust to design, implement and manage hypothetical everyday apps. On the flip side, consumers earning between $50,000 and $100,000 per year are more likely to trust companies they use to manage their finances and payments like PayPal.

Data 155

Data Millennials Google Apple 155

Fintech Labs Insights

AUGUST 23, 2016

Bluescape , a visual collaboration platform, enables financial UX/UI design teams to see the whole picture as they design, refine, and develop better products faster. Brown leads a team of designers to drive product strategy, user experience and product management. Register today. Nick Brown, Vice President of Products.

UX 12

UX User Experience Leadership Strategy 12

Fintech Labs Insights

JANUARY 19, 2016

ING Bank Śląski , co-presenting with Uselab , has created the first holistic corporate banking ecosystem, ING Business, providing our business customers with a truly omnichannel experience. The utmost user experience standards. Bartosz Dobrowolski, Lead UX Designer at Uselab. Pre-defined customer dashboards.

UX 12

UX User Experience Customer Experience Mobile 12

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40