Marketing Automation Michigan Retail 
Gonzobanker
JUNE 26, 2019
The contact center has been rapidly gaining popularity for CRM platforms in retail-oriented credit unions. Lake Michigan Credit Union tackled the notorious “next best product” challenge by incorporating member data and overlaying organizational priorities. CRM Use Cases That Deliver Value. Contact Center.
Gonzobanker
DECEMBER 19, 2017
Credit Union Merger of the Year – Goes to Lake Michigan Credit Union and its CEO Sandy Jelinski for acquiring Florida-based community bank Encore. Monty Python “I’m Not Dead … Yet” Award – Goes to physical retail. Malls, retail stores and even some bank branch closings proliferated in 2017. Over 90% of ours use the app.”.
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