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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. Some might think that online stores would have done better than brick and mortar stores during the pandemic. .” Digital transformation isn’t just having an online store.

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Deposit Profitability – The Operating Cost of Your Deposits

South State Correspondent

A couple of weeks ago, we delved into the origination and operating costs of manufacturing commercial loans ( HERE ). Cost of Deposit Sales and Marketing. To derive the foundation of deposit profitability, you start with your sales and marketing costs. The final takeaway is that bankers usually spend too much on marketing CDs.

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How The B2B Mid-Market Drives Loyalty Through Online Payments

PYMNTS

While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market's commerce digitization push was well underway before the pandemic hit. Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout.

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Online Account Opening

Jeff For Banks

Online account opening remains the wild west for most community banks. And naturally I was keenly interested in how to solve this problem, or even diagnose what exactly is the problem, for community banks and online deposit account opening, either retail or business. In so many strategy sessions, I hear from bankers that it is a bust.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way.

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German Online Lender Kreditech Heads to India

Bank Innovation

EXCLUSIVE – German online lender Kreditech is making its way to India, Bank Innovation has learned. Kreditech’s entry into the Indian market comes because of payment processor PayU’s involvement in the company […].

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NY’s Cuomo Embraces Online Gambling; Shows Inroads Amid Pandemic

PYMNTS

Soon, you might be able to bet on it…literally, online and through mobile means. (OK, According to reports, Cuomo is set to unveil the proposal to legalize online gambling (he also seeks to legalize marijuana) in his state of the state address that is scheduled for next week. Bet on New York emerging a bit more flush from the pandemic.

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