Marketing Online Retail 
Perficient
DECEMBER 30, 2020
Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies.
PYMNTS
JANUARY 19, 2021
While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market's commerce digitization push was well underway before the pandemic hit. Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout.
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PYMNTS
JANUARY 18, 2021
Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.
Perficient
JUNE 17, 2020
Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Market.
PYMNTS
JUNE 26, 2020
Iain McNicoll , VP of Americas/SMB for payments platform Payoneer , recently told PYMNTS that eCommerce’s market share has risen to 27 percent from just 16 percent when the pandemic began. McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. The Rebuilding Project.
PYMNTS
DECEMBER 24, 2020
When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.
PYMNTS
AUGUST 31, 2020
There’s a storm brewing in the Indian retail scene, with Amazon at its center. Over the weekend, Reliance Industries – the company owned by India’s richest man, Mukesh Ambani – purchased Future Group ’s 2,000 retail stores and the Big Bazaar grocery chain. Whole Foods has 497 stores. billion consumers. “At
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