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Crafting An (Online) B2B Market For Retailers

PYMNTS

The digital shift may transform retail storefronts in Europe. To that end, in Europe, Czech firm Nulisec has debuted an online B2B marketplace focused on European retailers — geared toward improving sales and procurement processes. At the moment, retailers are hostages of their local suppliers,” he said.

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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies.

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How The B2B Mid-Market Drives Loyalty Through Online Payments

PYMNTS

While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market's commerce digitization push was well underway before the pandemic hit. Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout.

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Federal Workers Allowed To Purchase Supplies From Online Retailers

PYMNTS

Federal workers, through partnerships with several online retailers, will now be able to purchase equipment like desks or office supplies through an eCommerce network for the first time, The Washington Post reports. The GSA is estimated to spend around $6 billion per year on open market credit card purchases.

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China To Displace US As Leading Retail Market

PYMNTS

this year as the leading retail market around the world. According to eMarketer’s worldwide retail and eCommerce forecast, in 2019 China’s total retail sales are forecast to increase 7.5 That compares to retail sales in the U.S. That means China’s retail sales are expected to surpass the U.S. through 2022.

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Today In Retail News: Automotive Market Continues Comeback, Conversational Commerce Finds Its Voice

PYMNTS

In a roundup of today’s top retail stories: The automotive market continues its comeback with a digital spin, conversational commerce is the next big pandemic-fueled trend, and Tiffany said that its preliminary sales results for August and September 2020 are positive. Conversational Commerce Finds Its Voice in Digital Retail.

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Retail 2021: The Five Things Retailers Should Be Talking About At NRF This Week

PYMNTS

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

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