PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

DECEMBER 10, 2020

With providers such as Bill Me Later / PayPal Credit, Afterpay, Affirm, Klarna and FuturePay all vying for a larger slice of the BNPL pie, as well as further availability through retailers online and in-store, it's no wonder why this payment choice is on the rise. Here are five key BNPL takeaways from the report. BNPL Is Not a Last Resort.

Study 173

Study Millennials Survey Online 173

PYMNTS

NOVEMBER 23, 2020

A recent Adobe Analytics study quoted by PYMNTS finds that online sales made for the holidays could exceed $200 billion this year amid the COVID-19 era. Since last year eCommerce sales are up 36.7 percent, and websites run by traditional brick-and-mortar shops are expected to be included in those numbers.

Online 251

Online Retail National Analytics 251

Bank Innovation

FEBRUARY 20, 2019

candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out. Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D.,

Study 284

Study Analysis Marketing Operations 284

PYMNTS

OCTOBER 21, 2020

Those latter two firms have been in the in-store POS market for quite some time (Square, for example, since 2009). As PYMNTS has noted in past studies, as recently as July, 76 percent of SMBs had been experiencing cash flow shortages – and a whopping 90 percent of Main Street SMBs want access to real-time settlement of funds.

Marketing 306

Marketing Maine Cards Payments 306

Perficient

JUNE 22, 2020

A better, faster, more cost-effective way to bring drugs to market to the millions of patients who are waiting with hope.”. So far, I have followed some of the online training videos and started to build forms, edit checks, etc. mid-study changes can be made in realtime and deployed in minutes without any cost. The result?

Training 423

Training Video Study Data 423

PYMNTS

JUNE 7, 2019

The rise in online shopping means more shoppers needing refunds on returned merchandise. Studies have shown that digital commerce has higher return rates than with offline purchases. Twenty-five to 30 percent of online orders are returned, three times higher than physical purchases. It’s no small matter.

Online 178

Online Retail Study Video 178

BankUnderground

MARCH 6, 2025

Michal Stelmach , James Kensett and Philip Schnattinger Economists frequently use the vacancies to unemployment (V/U) ratio to measure labour market tightness. Analysis of the labour market during the current inflationary period often assumes the V/U ratio is constant and compares this measure with a supposed pre-2019 equilibrium.

Marketing 81

Marketing US Data Online 81

PYMNTS

NOVEMBER 22, 2019

It’s been said cybercriminals look for the path of least resistance when they target businesses or online marketplaces to steal data or money. And, increasingly, online gaming platforms — attractive to the bad guys due to their scale and relative anonymity — are in the crosshairs. The tools are there, but mindset matters.

Online 176

Online Video Fraud Analytics 176

PYMNTS

NOVEMBER 13, 2020

Power research shows that the number of customers doing their credit applications online has kicked into high gear. Consumer Financing Satisfaction Study. Consumers and Banks Both Like Online Auto Loans. Online Sales Are Also Booming. But not surprisingly, online car sellers are thriving this year. Power 2020 U.S.

Online 214

Online San Francisco Trends Marketing Strategies 214

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. What will be different this holiday season and how to adjust your strategy accordingly.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

SEPTEMBER 14, 2020

And in retail, online grocery platform Weee! s nine major markets. 56%: Share of consumers who chose BNPL methods, per an August study. Buy now, pay later (BNPL) options are particularly in demand, as they can lower cart abandonment and encourage shoppers to pay in installments for all sorts of items. 35M: Amount of Weee!’s

Online 159

Online Payments Study Retail 159

PYMNTS

AUGUST 4, 2020

The global pandemic has changed commerce fundamentally — a fact confirmed in Visa ’s new Back to Business study. According to the eight-country study, 78 percent of consumers have changed how they pay for things so as to reduce contact in their commerce. That was very evident in the study — and not just in the U.S.

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Study Survey social media Online 315

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. It creates a more efficient and less expensive lifecycle process as defects are identified and solved before going to market. Accessibility Belongs in the Design Phase.

UX 531

UX Guidelines Compliance Study 531

Perficient

JANUARY 7, 2021

From retail to consumer goods, online and mobile sales are up significantly. The omnichannel (online-offline) approach is essential, but digital has the opportunity to make the most significant impact. It’s a little too early to know for sure, but there are some early signs of what could come. You mention education.

Marketing 309

Marketing Industry Mobile Data 309

PYMNTS

MAY 8, 2020

Online gambling or gaming is one possible outlet, and the sector may even make it through the pandemic with less financial damage than other industries. billion by 2025, according to one study. Online Gambling Changes . The pandemic is sweeping through an already critical year for online betting. reaching a value of $102.9

Online 176

Online Industry New Jersey Pennsylvania 176

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

SEPTEMBER 17, 2020

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. The hat trick right now is to keep fans engaged while the market normalizes. How much potential does online gambling have? billion by 2025.

Online 168

Online Indiana New York Nevada 168

Perficient

FEBRUARY 9, 2021

In marketing and design circles we often measure success in terms of meeting customer expectations. Prior experience, advertising, word-of-mouth marketing, digital interactions and belief in future value to be delivered are just a few of the factors that influence expectations, as we’ll soon see. Signals that Shape Desire.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

FEBRUARY 11, 2019

That’s been the case in markets such as the U.K. But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. It also purchased online pharmacy PillPack , and owns Zappos and fashion eTailer Shopbop.

Online 197

Online Retail Mobile Branding 197

Bank Innovation

JULY 27, 2018

Millennials are expected to have $20 trillion in wealth by 2030, according to a July 2018 CB Insights study. Marketing investment options and robo-advisors to this mobile-centric group will require a specific strategy. Factoring in for organic savings growth, market “impact,” and wealth […].

Millennials 277

Millennials Study Strategy Mobile 277

PYMNTS

NOVEMBER 23, 2020

This trend toward digital has only increased since the beginning of the COVID-19 pandemic, and this growing population of online-only or online-majority customers also means that identifying those consumers has become essential for businesses and financial institutions (FIs) in global markets.

Industry 298

Industry Regulation Data Study 298

PYMNTS

JANUARY 11, 2019

But consolidation looms, according to some observers, and online food delivery services will eventually have to shift more focus away from consumers and toward restaurant operators in order to thrive in a crowded marketplace. But online food delivery operations have more important things to worry about than drones and self-driving vehicles.

Online 176

Online San Francisco Capital Operations 176

PYMNTS

MAY 27, 2020

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

Online 151

Online Management social media Branding 151

Perficient

AUGUST 4, 2023

The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape. Supporting this is Envision Online , a comprehensive digital transformation platform that amplifies strategic decision-making based on the Envision Framework.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

OCTOBER 19, 2018

They are able to use cutting-edge technology, black-market websites and top-level, nimble and well-secured global networks to work their craft. We have to accept some part of that [friction] for the online world. We are trying to take our offline ID and use it online.”. OK, enough of the generalities. The game will never change.

Fraud 189

Fraud Online social media Software 189

PYMNTS

MAY 20, 2020

The Tmall Genie’s latest model has a 10-inch screen and supports a variety of live concerts and online classes in addition to Taobao Live. The Tmall Genie is the top-selling smart speaker in China since 2017, according to market intelligence firm IDC, Alibaba said.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

APRIL 9, 2020

housing market, which itself is poised to take a hit where no part of the U.S. The housing market depends on the sanguine attitude of the U.S. The quartet includes Zillow Group, Offerpad, Redfin and Opendoor Labs. Their stomping grounds, of course, are tied to the U.S. economy remains unscathed.

Online 181

Online Colorado Metro Study 181

PYMNTS

AUGUST 13, 2020

The use of online direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) has grown by 50.1 percent since the pandemic began, surpassing the growth of online marketplace use in key product categories like food and clothing. The study is based on a survey of almost 2,200 U.S. About The Report.

Branding 245

Branding Data Study Online 245

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

Perficient

OCTOBER 12, 2020

As the 2020 holiday season is fast approaching, we surveyed over 150 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. How the Pandemic Has Changed Holiday Season Shopping (Study). In this episode of the?award-winning?Here’s award-winning?Here’s

Video 340

Video Survey Marketing Online 340

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

AUGUST 24, 2020

Online classes are also gaining the attention of workers who have been laid off during the economic downturn and want to refresh their skills or build new ones and attracting employees who may be seeking to polish their know-how while working from home. . Handling currency conversions is a legal requirement in some markets as well.

Study 152

Study Payments Meeting Online 152

PYMNTS

JANUARY 15, 2021

Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. consumers were expected to spend more than $190 billion online this season, up 36 percent from 2019, while in-store commerce was predicted to fall by 4.7

Retail 159

Retail Online Fraud Cards 159

PYMNTS

DECEMBER 7, 2020

PYMNTS has embarked on an ambitious global study of four key markets around the world — the United States, Australia, the United Kingdom and Brazil — to assess the impact of these regional conditions and what they mean for merchants, whether they are based in one of these countries or looking to expand their presence there.

Data 191

Data Study Online United States 191

PYMNTS

NOVEMBER 13, 2020

Multifactor authentication (MFA) and biometric scans are quickly becoming the norm in numerous fields, including online accounts for banks and other businesses. One study found that these apps will outnumber phy sical identity cards by 2023, with this trend being driven largely by national ID programs in emerging markets.

Fraud 242

Fraud US Mobile Study 242

PYMNTS

OCTOBER 22, 2020

The most recent PYMNTS study on consumer behavior, titled “The Emerging Post-COVID-19 Consumer: Mapping The Evolution Of Consumers’ Shifting Payment Preferences,” shows that, among nearly 2,000 respondents, individuals expect the pandemic’s impact to stretch as long as 374 days before subsiding.

Online 162

Online Survey US Maine 162