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Citi Explores The Real-Time Payments User Experience

PYMNTS

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however.

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Poor User Experience Can Be Subscription Commerce Deal-Breaker

PYMNTS

In the second quarter of this year, seven existing merchants dropped out and four joined the subscription market. The market saw more fluctuation earlier in 2018, though. It might make sense for players in a crowded market to try to differentiate themselves and improve performance. just a slight increase from the 64.1

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With $2b valuation, Marqeta focuses marketing strategy on startups

Bank Innovation

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

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Boston Market On Tapping AI To Combat Fraud And Meet Mobile Customers’ Needs

PYMNTS

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

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The Benefits of Utilizing a Progressive Web Application in Digital Commerce

Perficient

Operational costs associated with PWAs are a fraction of its cost to run and maintain native apps long-term. PWAs are fast and do not request loading new pages for every user interaction. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies.

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

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Arming SMBs With T&E Tech That Flexes With The Market

PYMNTS

Everybody wants to know what the future of corporate travel will look like in a post-pandemic market. Regardless of what the landscape looks like going forward, SMBs will continue to demand the flexibility, cost savings and optimized user experience opportunities that their larger corporate peers have at their disposal.

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