PYMNTS

SEPTEMBER 22, 2020

Batteries Plus Bulbs , a Wisconsin-based nationwide retail chain, has arguably powered the consumer shift to digital. In retail, Q4 2020 is likely to see a media blitz that will make other years pale in comparison. battery replacement market. All this, Today in Data. 32B: Value of the U.S.

Retail 135

Retail Wisconsin Comparison Maine 135

ABA Community Banking

APRIL 5, 2024

Customer satisfaction with retail bank branches is much higher than average when banks deliver the fundamentals of customer service, according to a new bank customer satisfaction survey by J.D. The post Survey: Customer satisfaction higher when bank branches deliver ‘basic’ services appeared first on ABA Banking Journal.

Survey 52

Survey Retail Branch Strategies Community Bank 52

PYMNTS

SEPTEMBER 28, 2020

Not every product launches smoothly (RIP Fire Phone ), not every new endeavor delivers (Amazon’s flirtations with offering a travel platform ended abruptly) and not every new market immediately yields. Amazon still has mountains to climb, even as the market is softening toward them. based consumers. Amazon is the biggest winner.”.

Marketing 237

Marketing Survey Online New York 237

PYMNTS

JULY 27, 2020

Retailers are starting to pay the rent. The report is confirmation that reopened retail stores are generating revenue despite high unemployment and regional pandemic spikes. The report took data from April, May, June and July rent surveys and combined them with publicly disclosed data matched to June’s month-end data.

Retail 164

Retail Payments Dallas Texas 164

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Progressive retailers have paved the way for this with email collection at registers, enabling them to connect their customers’ behavior in-store with them online.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

FEBRUARY 11, 2020

who would like to buy a wide variety of products and services through unattended retail channels, such as vending machines, self-service kiosks and even fully automated stores. This indicates not only a major gap between the demand for and supply of unattended retail options, but a huge potential for market growth. There are 48.7

Retail 153

Retail Data Examples Report 153

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Fifty-three percent of consumers want retailers to respect their anonymity in 2020; at the same time 61 percent want more personalization in marketing, messaging and promotions. Other surveys reinforce the need for personalization at retail.

Retail 202

Retail social media Study Security 202

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

Retail 169

Retail US Survey Examples 169

PYMNTS

JULY 20, 2020

The increasingly likely scenario that many students in the United States, Europe and the United Kingdom will be resuming school at their kitchen tables has retailers that usually cash in every late summer biting their financial nails. Deloitte predicted roughly flat year-over-year U.S. back-to-school spending of $28.1

Retail 130

Retail United States Survey Analytics 130

PYMNTS

FEBRUARY 27, 2019

A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. The annual American Customer Satisfaction Index (ACSI) survey shows that, after taking the top spot in customer satisfaction in the eCommerce space since 2010, Amazon dropped 4 percent to an ACSI score of 82 (out of 100), while Costco scored an 83.

Survey 129

Survey Retail Apple Branding 129

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. Overall, retailers are expecting an even brighter holiday season this year. The BDO survey shows that CMOs are predicting a 4.7

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

South State Correspondent

SEPTEMBER 7, 2022

In the olden days, if you wanted to market deposits, the head of Retail would come to Marketing and say something like – “We need to raise deposits.” ” Marketing would then put together some ideas for a print or digital campaign; Retail would sign off on it, and then they would roll it out.

Marketing 195

Marketing Data Groups Analysis 195

PYMNTS

MARCH 29, 2020

Call it the retail gap that eCommerce can only partly fill. That gain, of course, reflects calm before the storm, so to speak, before the unemployment filings, the mass closures, the stimulus efforts and stock market roller coasters. The report surveyed more than 1,900 U.S.-based million — filed for unemployment benefits.

Retail 205

Retail Survey Course Study 205

PYMNTS

DECEMBER 1, 2020

A new survey of Black Friday shoppers from PYMNTS showed the Seattle retailing giant dominated its rivals in the traditional post-Thanksgiving holiday season kickoff. When PYMNTS last measured Amazon’s take of the total eCommerce business it found that it touched just north of 50 percent for Q1 2020 in eCommerce market share (51.2

Marketing 181

Marketing Data Survey Comparison 181

PYMNTS

NOVEMBER 17, 2020

retail sales rose 0.3 Despite the pandemic’s negative effect on the economy, 2020 retail sales in October were 5.7 Despite the pandemic’s negative effect on the economy, 2020 retail sales in October were 5.7 A Bloomberg survey forecasted a 0.5 September retail numbers were up 1.6 percent in October to $553.3

Retail 134

Retail America Survey Cards 134

PYMNTS

MAY 22, 2020

If you want to know whether stimulus checks are working to rebuild the economy, just ask the world’s largest retailer. Finance ’s morning market preview show. Lowe’s CEO Marvin Ellison said the do-it-yourself retailer saw indications that checks boosted sales of home improvement items. Walmart U.S.

Retail 210

Retail Apple Survey National 210

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. The BNPL market includes Klarna, Splitit, Openpay, FuturePay, Sezzle, Affirm, Quadpay, and others. It also teamed up with major retailers across the U.S.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

MAY 11, 2020

As retailers, especially those marked non-essential, move to digital commerce platforms they’re also finding new ways to stay in touch with customers during the pandemic. As a result of the pandemic crisis it is urging its retail accounts to stay in touch with their customers via mobile, most specifically through SMS (short message service).

Retail 176

Retail Branding Mobile Analytics 176

PYMNTS

MAY 21, 2020

Seattle-based Amazon is ramping up its operations in India’s growing market by launching Amazon Food, which will deliver prepared meals. PYMNTS surveyed 2,047 U.S. could see a permanent market restructuring that has $158 billion in brick-and-mortar sales moving to online shopping. The survey shows that 32.8

Marketing 142

Marketing Seattle United States Survey 142

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. And six in 10 shoppers said it factored into their decision of where to transact, Retail Dive reported.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. At the very least, retailers need to depend on eCommerce sales in the states where the virus is raging.

Retail 186

Retail Meeting Arizona Florida 186

PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. And six in 10 shoppers said it was part of their decision in where to transact, Retail Dive reported.

Survey 109

Survey Retail Online Analytics 109

PYMNTS

JANUARY 21, 2021

The COVID-19 crisis and the digital shift that it accelerated are making five lessons clear that tradition brick-and-mortar retailers must heed if they want to survive, according to Karen Webster. percent market share for all clothing and apparel sales during 2020’s third quarter versus just 9.5 It’s Amazon.”. percent a year earlier.

Retail 179

Retail Branding Analysis Online 179

PYMNTS

OCTOBER 20, 2020

As retailers get into the thick of the holiday selling season, several emerging digital-first options are coming to the fore. By clicking on any one of these executions, the user can be sent to a product page on the retailers site for immediate purchase. The trip to the store is nullified; digital-first is the only option.

Retail 151

Retail Branding Strategy Capital 151

PYMNTS

MAY 6, 2020

Retail must, and will, change following the coronavirus, with consumer behavior shifting from brick-and-mortar to eCommerce and merchants making adjustments to their inventory selections and safety measures. The retailer intends to open its approximately 800 North American retail locations again in May. Gap Inc. , Gap Inc. ,

Retail 143

Retail Survey National Online 143

PYMNTS

JUNE 2, 2020

The forces closing in on retail have forced its various trade and advocacy groups to press their case in Washington. Unless this is fixed soon, the retail engine that supports one in four American jobs will have a hard time coming back to life,” a draft of the letter says. Among those forces: 2.1

Retail 131

Retail Groups Washington Survey 131

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

MARCH 10, 2020

There are bad days on the market — and in the wake of COVID-19, the disease caused by the coronavirus , which has spent the last month gaining more and more global ground, there have been more than a few of those of late. The market has had a crisis of confidence,” Willie Delwiche, investment strategist at Baird told the Associated Press.

Marketing 236

Marketing Fintech Bitcoin Apple 236

Jeff For Banks

JULY 1, 2024

Financial Markets Update – Second Quarter 2024 A dream vacation! Consumer spending and retail sales are declining this quarter as people cope with high inflation, especially on food prices. Retail store closings have escalated as sales weaken and retail theft skyrockets. So, you tell me, is this a strong labor market?

Marketing 153

Marketing Conference Policies Survey 153

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. Although there’s no survey to prove it yet, a new factor has likely risen to No. With stores closed (for the most part) retailers need to find reliable ways to communicate with their customers. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

DECEMBER 22, 2020

In today’s top retail news, former Macy’s CEO Terry Lundgren said he anticipates more store closings next year, while about half of Americans intend to travel for the December holidays amid the pandemic. Past Macy's CEO Foresees More Retail Store Closings In 2021. Past Macy's CEO Foresees More Retail Store Closings In 2021.

Retail 173

Retail Utah Survey Strategy 173

PYMNTS

AUGUST 23, 2019

New data shows that retail sales in the UK are taking a pre-Brexit nosedive, falling in August at the fastest pace since December 2008. The very weak August CBI survey raises the possibility that consumers are becoming more concerned and cautious as the UK’s Oct. An estimated 29,000 retail units have been vacant for 12 months.

Retail 101

Retail Survey Data Community 101

PYMNTS

FEBRUARY 11, 2019

Among the hottest battles for eCommerce market share involves private label products, with a recent move from Walmart among the latest developments in that particular arena. But the growing use of those brands to attract sales is also leading to more focus on potential challenges for online, private label retail over the next few years.

Retail 158

Retail Branding Online Seattle 158

PYMNTS

MARCH 6, 2020

The same could be same for retail, where foot traffic is key, where wandering customers and impulse buys can propel the top line. And if the reverse is true, if traffic does not materialize, or people look but don’t buy, well, retailers suffer. Crew , an unknown number of customers were compromised last year.

Retail 151

Retail Los Angeles San Francisco Phoenix 151

PYMNTS

APRIL 16, 2020

Wednesday’s Commerce Department retail sales figures showed in no uncertain terms that consumer spending for non-essential goods has taken a huge hit. percent, to be followed by another 10-point increase in the March 27 survey. However, it won’t be enough to help some retailers or the categories they do business in. “The

Retail 141

Retail Online Survey Branding 141

PYMNTS

FEBRUARY 11, 2020

While “reselling” or “secondary market” are more likely to keep ownership of this burgeoning market, the reselling market is reinventing itself for 2020. Nordstrom joins other department stores in the resell market. More data on the market comes from sneaker and streetwear reseller StockX. We like the handle.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. percent — of surveyed Canadian consumers would not mind autonomous vehicle deliveries.

Retail 198

Retail San Francisco Houston Branding 198