PYMNTS

MAY 22, 2020

If you want to know whether stimulus checks are working to rebuild the economy, just ask the world’s largest retailer. Finance ’s morning market preview show. Lowe’s CEO Marvin Ellison said the do-it-yourself retailer saw indications that checks boosted sales of home improvement items. Walmart U.S.

Retail 210

Retail Apple Survey National 210

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. The BNPL market includes Klarna, Splitit, Openpay, FuturePay, Sezzle, Affirm, Quadpay, and others. It also teamed up with major retailers across the U.S.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

MARCH 10, 2020

There are bad days on the market — and in the wake of COVID-19, the disease caused by the coronavirus , which has spent the last month gaining more and more global ground, there have been more than a few of those of late. The market has had a crisis of confidence,” Willie Delwiche, investment strategist at Baird told the Associated Press.

Marketing 236

Marketing Fintech Bitcoin Apple 236

PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. mobile wallet landscape is fragmented in comparison to that of Asian markets. By contrast, U.S. Capturing the New Customer.

How To 317

How To Retail Survey Mobile 317

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

Retail 169

Retail US Survey Examples 169

PYMNTS

JULY 27, 2020

Retailers are starting to pay the rent. The report is confirmation that reopened retail stores are generating revenue despite high unemployment and regional pandemic spikes. The report took data from April, May, June and July rent surveys and combined them with publicly disclosed data matched to June’s month-end data.

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Retail Payments Dallas Texas 164

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. percent — of surveyed Canadian consumers would not mind autonomous vehicle deliveries.

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Retail San Francisco Houston Branding 198

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. Missed the webinar? Transcript: Eric: Hello, everybody, this is Eric Enge here.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

DECEMBER 1, 2020

A new survey of Black Friday shoppers from PYMNTS showed the Seattle retailing giant dominated its rivals in the traditional post-Thanksgiving holiday season kickoff. When PYMNTS last measured Amazon’s take of the total eCommerce business it found that it touched just north of 50 percent for Q1 2020 in eCommerce market share (51.2

Marketing 181

Marketing Data Survey Comparison 181

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. At the very least, retailers need to depend on eCommerce sales in the states where the virus is raging.

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Retail Meeting Arizona Florida 186

PYMNTS

MAY 11, 2020

As retailers, especially those marked non-essential, move to digital commerce platforms they’re also finding new ways to stay in touch with customers during the pandemic. As a result of the pandemic crisis it is urging its retail accounts to stay in touch with their customers via mobile, most specifically through SMS (short message service).

Retail 176

Retail Branding Mobile Analytics 176

Chris Skinner

AUGUST 16, 2018

On Wednesday, the UK’s Competition and Markets Authority published the first survey of whether retail or small business customers would recommend their bank to family and friends. The information must be published by the bank in their branches, website and apps, and is pretty embarrassing for some and good for others.

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Survey Retail Marketing 244

PYMNTS

JANUARY 27, 2021

A survey asked banks if they were currently working on CBDCs, additionally asking about their motives. There were 65 banks that responded to the survey, and the respondents represented 72 percent of the global population and 91 percent of global economic output, BIS said.

Survey 257

Survey Study Retail cryptocurrency 257

PYMNTS

FEBRUARY 25, 2019

cannabidiol (CBD) market continues to grow, with nearly 7 percent of Americans saying they use the substance. the market could reach $16 billion by the year 2025, as per a report by Bloomberg. Cowen questioned 2,500 adults for its January survey. According to an analysis by Cowen & Co., Analyst Vivien Azer said that the 6.9

Marketing 179

Marketing New York City US Survey 179

PYMNTS

MARCH 26, 2020

Consumers have stepped up their activity in eCommerce , as they are not staying in hotels, eating in restaurant dining rooms or using public transit, per a PYMNTS COVID-19 consumer survey. 90: Minimum number of non-essential nationwide retailers that have temporarily gone dark. that have temporarily closed their doors.

Survey 225

Survey Retail Data Marketing 225

Bank Innovation

APRIL 11, 2017

Online retailers have several advantages over their brick and mortar counterparts. In a recent Piper Jaffray survey, teens’ favorite website was Amazon (43%), followed by Nike (5%). They have lower costs, plus a place on the smartphone screens (and in the hearts) of younger shoppers.

Mobile 277

Mobile Data Survey Online 277

PYMNTS

JANUARY 21, 2021

The COVID-19 crisis and the digital shift that it accelerated are making five lessons clear that tradition brick-and-mortar retailers must heed if they want to survive, according to Karen Webster. percent market share for all clothing and apparel sales during 2020’s third quarter versus just 9.5 It’s Amazon.”. percent a year earlier.

Retail 179

Retail Branding Analysis Online 179

ABA Community Banking

FEBRUARY 12, 2025

Nearly nine in 10 people say customer experience is just as important as a banks products and services, according to a recent survey. The post Survey: Bank customer experience as important as products, services appeared first on ABA Banking Journal.

Customer Experience 52

Customer Experience Survey Security Community Bank 52

South State Correspondent

SEPTEMBER 7, 2022

In the olden days, if you wanted to market deposits, the head of Retail would come to Marketing and say something like – “We need to raise deposits.” ” Marketing would then put together some ideas for a print or digital campaign; Retail would sign off on it, and then they would roll it out.

Marketing 195

Marketing Data Groups Analysis 195

PYMNTS

DECEMBER 22, 2020

In today’s top retail news, former Macy’s CEO Terry Lundgren said he anticipates more store closings next year, while about half of Americans intend to travel for the December holidays amid the pandemic. Past Macy's CEO Foresees More Retail Store Closings In 2021. Past Macy's CEO Foresees More Retail Store Closings In 2021.

Retail 173

Retail Utah Survey Strategy 173

Chris Skinner

MARCH 15, 2017

The survey showed that 68% of consumers thought a bank branch was essential when opening a new current account, compared with 25% who favoured a mobile app. Since 2010, 19 new retail and commercial banking licenses have been issued, with at least eight more pending as at January 2017.

Regulation 291

Regulation Retail Survey Mobile 291

PYMNTS

OCTOBER 20, 2020

As retailers get into the thick of the holiday selling season, several emerging digital-first options are coming to the fore. By clicking on any one of these executions, the user can be sent to a product page on the retailers site for immediate purchase. The trip to the store is nullified; digital-first is the only option.

Retail 151

Retail Branding Strategy Capital 151

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers.

Retail 259

Retail Maine Technology Google 259

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. Although there’s no survey to prove it yet, a new factor has likely risen to No. With stores closed (for the most part) retailers need to find reliable ways to communicate with their customers. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

MAY 15, 2020

As the pandemic quickly transformed the labor market, layoffs in the U.S. In its Job Openings and Labor Turnover Survey (JOLTS) survey, the Labor Department indicated that discharges as well as layoffs rose to 11.4 million staffers receive pink slips, while 908,000 people lost their positions in the retail industry.

Survey 224

Survey Policies National Report 224

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. OAK + FORT On Navigating Changing Consumer Behaviors With BNPL.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

SEPTEMBER 27, 2020

Associated Food Stores , a Salt Lake City, Utah-based cooperative that supplies supermarkets, said it has started to build what it’s calling “pandemic pallets” of sanitizing products so its warehouses will be fully stocked, Darin Peirce, vice president of Retail Operations, told WSJ. “We

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Jacksonville Minnesota Utah Michigan 280

PYMNTS

APRIL 9, 2020

We know retail was among the categories that contributed heavily to last week’s historic unemployment numbers. However, some new thinking is starting to put some color on the retail restart. “At According to an informal survey of professors at Wharton , many jobs could come back once restrictions are lifted.

Retail 157

Retail System Survey Report 157

PYMNTS

SEPTEMBER 8, 2020

Since its launch, Apple Pay transactions at brick-and-mortar retailers relied on NFC and an iPhone near the payment terminal to make a contactless purchase. In the filing, Apple describes a secure transaction without direct communication of sensitive data between the user’s device and a retailer’s platform.

Apple 257

Apple Survey Study Retail 257

PYMNTS

OCTOBER 15, 2020

consumers have gone from retail shopping in stores to shopping online since the pandemic began, while 16.6 With so many consumers committed to maintaining their digital-first lifestyles , retailers are facing a potentially permanent disruption in their foot traffic. PYMNTS surveyed a census-balanced panel of 2,157 U.S.

Data 213

Data Retail Online United States 213

PYMNTS

JANUARY 15, 2021

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S. A notable $730 billion in U.S.

Retail 159

Retail Online Fraud Cards 159

Bank Innovation

MAY 3, 2017

More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S., conducted by digital marketing technology company Netsertive. Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too.

social media 239

social media Study Survey Online 239

PYMNTS

AUGUST 12, 2020

In a stock market that seems to continuously flirt with new highs, the answer seems to be: Aim for the IPO. Though the stock has backed off sharply as of this writing, trading at a recent $72, the market cap – ostensibly what the public markets would pay to “own” the company – stands at roughly $4.5 percent seen in March.

Taxes 276

Taxes Survey Online Tools 276

PYMNTS

MAY 14, 2020

The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. In April, Wine.com surveyed over a thousand new customers and asked them about their past, current and expected online shopping behavior.

Online 164

Online Retail Millennials Analytics 164

PYMNTS

AUGUST 13, 2020

The study is based on a survey of almost 2,200 U.S. These shifts represent an unprecedented opportunity for brands to forge more direct relationships with their customers and to overcome some of the challenges facing conventional retail distribution systems — provided they have the digital resources to capitalize on these changes.

Branding 245

Branding Data Study Online 245

PYMNTS

APRIL 1, 2020

While it is the only option for many retailers, eCommerce is running into its own limitations under the pressure of the COVID-19 crisis. The most concerning news about those limitations comes as retailers get a handle on how and why eCommerce orders have spiked since stores started closing at the end of February.

social media 216

social media Retail Strategy Michigan 216

PYMNTS

SEPTEMBER 9, 2020

Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example. How Music Retailers Can Harmonize Security And Seamlessness. However, even contactless payment options may not be enough to entice some shoppers into physical stores and many are turning online instead.

Cards 162

Cards Fraud Retail Online 162