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Digital banking? Isn’t that just an app?

Chris Skinner

I meet a lot of senior executive teams of large banks. I talk to them about the fintech world of change and how millennials are reshaping banking, from Stripe, started by two … The post Digital banking? Some are visionary, many are committed and a large number understand that life is changing. Few understand how.

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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 1 of 3)

Perficient

In marketing and design circles we often measure success in terms of meeting customer expectations. The expectations-meeting business is notoriously tricky. Millennials — digital natives with arguably the greatest generational spending power — “have the lowest opinion of most industries’ digital services,” according to the same report.

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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

An AI-Powered Visual Shopping Experience For Millennials, Gen Z. Tech-savvy millennials and Gen Z consumers want a shopping experience that offers visual search to enhance product discoverability, harkening to social media apps such as Instagram and Pinterest. To learn more, visit the Playbook’s feature story.

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What Hath Bridge Millennials Wrought To Commerce And Payments?

PYMNTS

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What makes millennials tick? Census, millennials are 25 to 34 years old. The reason for that is because data shows a significant difference in payments and commerce between this segment and the Census view of millennials.

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How to Attract Multiple Generations to Open New Accounts and Apply for Loans

How are Gen X, Millennials, and Gen Z defined? What types of digital technology should you employ to meet the needs of each generation? This includes: What happens when your products do not properly address each generational audience? What makes the group different in how they receive information?

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Report: How Faster Disbursements Can Woo Millennial Investors

PYMNTS

This has had a ripple effect on the broader investment industry, as banks and other financial firms look to meet customers’ needs while mitigating the pandemic’s effects on their operations. How Digital Disbursements Are Becoming Critical In The Millennial Investing Industry. In this month’s Feature Story, PYMNTS spoke with Brian M.

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How can banks attract new customers through technology?

Bank Innovation

And it’s not just the centennials and millennials; Gen Xers and baby boomers also want immediate access to bank products and services. Financial institutions will need to leverage technology to meet these expectations if they want to retain existing customers and attract […].