PYMNTS

OCTOBER 13, 2020

Digging into a captivating worldwide case study on economics meeting chaos theory and what happens when it does, How We Will Pay , a PYMNTS and Visa collaboration, gauges the situation 10 months into the pandemic, as connected commerce coalesces and new patterns solidify. Creation of the ‘Superconnected’ Consumer.

Millennials 298

Millennials Study Case Study Retail 298

PYMNTS

SEPTEMBER 18, 2018

To get more millennials on board, the Bentonville, Arkansas-based retailer is rolling out offerings designed to attract younger, well-to-do consumes in urban areas. That service option ups the ante for speed and flexibility through Jet.com, as the retailer previously had a relatively early 9 a.m. cutoff for same-day deliveries.

Millennials 140

Millennials New York City New York Branding 140

PYMNTS

JUNE 19, 2020

Mobile commerce hasn’t been a focus during the pandemic, but recently retail apps and other usage patterns are starting to appear as more than a blip on the Digital 3.0 However the digital shift at retail has focused mainly on general eCommerce surges. It’s never been a better time to be a retail app marketer.”. per customer.

Meeting 175

Meeting Mobile Retail Maine 175

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

AUGUST 25, 2019

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. Kohl’s is following a retail movement to offer curated collections so shoppers can explore new trends. In another attempt to reach millennials, Kohl’s partnered with Popsugar to launch a clothing line last September.

Millennials 133

Millennials Data social media Branding 133

PYMNTS

APRIL 26, 2017

Baby boomers who grew up in the age of white-gloved service and millennials who are trained to hunt down everything online have rather diverse needs. There has been a shift in behavior, and as the technology evolves to support it, millennials and boomers alike are keeping up with that.”.

Millennials 118

Millennials Meeting Mobile Training 118

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

Accenture: Banking

JULY 28, 2016

Mass affluent consumers—those with an annual income of $100,000 or more after taxes—are a critical demographic for retail banks. To continue to meet their needs and grow potential new revenue, banks cannot rest on business-as-usual banking customer experiences. A relationship. Read more.

Customer Experience 150

Customer Experience Meeting Taxes Retail 150

PYMNTS

OCTOBER 10, 2018

Target is rolling out a new discount brand, dubbed Smartly, intended to appeal to millennials. The retailer noted that, for instance, fragrances were “developed in partnership with master perfumers.” And, while Target’s move made news this week, it’s not the first time that the retailer has rolled out private labels.

Millennials 133

Millennials Branding Training Retail 133

PYMNTS

MARCH 31, 2020

As recently as a few years ago, it was often difficult to get retailers to think seriously about unattended retail as an expansion or extension of their business. That shift in consumer preferences is driving an ever-expanding digitization of the physical retail experience, he noted. While that is a growth area, Layden Jr.

Retail 175

Retail New Jersey Oregon Technology 175

PYMNTS

MAY 10, 2018

This lower figure, plus the drive to digitize the market, is making the clothing industry increasingly competitive, with retailers clamoring to attract and maintain shoppers’ loyalty. The retail torch is being passed to a small cross-section of consumers, where Generation X meets the millennial generation, known as the bridge millennials.

Millennials 113

Millennials Marketing Data Retail 113

PYMNTS

SEPTEMBER 8, 2020

Consumers’ changing needs are reinventing retail , as people are attempting to right-size their purchasing prerogatives to better mesh with their new lifestyles. 68%: Share of millennial consumers who see reviews, recommendations and a familiar checkout process as critical to their purchase decisions.

Meeting 147

Meeting System Millennials Innovation 147

PYMNTS

MAY 1, 2020

Like many retailers, Tradesy opened 2020 with great expectations and big plans. We haven’t announced it anywhere yet, but we are about to launch a new program and feature set that will allow retailers and brands to liquidate any overstock inventory on our platform,” DiNunzio told Webster.

Millennials 162

Millennials Branding Retail Marketing 162

PYMNTS

OCTOBER 2, 2017

Never the twain shall meet. All of this begs the question: What is the tipping point that has been moving people from cash payments to alternative cash formats, setting the stage for a lot of change in retail? Mobile remains the conduit through which people shop, via Amazon and other retail websites and platforms.

Millennials 119

Millennials Cards Retail Study 119

PYMNTS

NOVEMBER 27, 2018

Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. Building A Better Bridge Millennial Gas App. For C-Stores, An Opportunity To Woo Bridge Millennials.

Millennials 130

Millennials Mobile Payments Survey 130

PYMNTS

FEBRUARY 21, 2020

Instead, Canada Goose went for experiential retail, a strategy that has become more important as consumers want to do things when they buy things. In this case, over 8,000 consumers traveled through “The Journey,” an experiential retail concept in Toronto during the December 2019 holiday shopping season. Experiential Retail Expands.

Retail 141

Retail Miami Millennials social media 141

PYMNTS

NOVEMBER 2, 2020

Today, the “membership has its privileges” mantra is at the core of the latest face-off between the two retail behemoths vying for an increasing portion of consumer spend: Walmart and Amazon. consumer seems happy to test the waters — and none more so than the coveted bridge millennials. But these results also suggest that the U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

AUGUST 19, 2019

That said, there seems little question that younger consumers will continue to drive most changes in mobile, including its often complex place in the retail and shopping chain. PYMNTS-LISNR research demonstrates how younger consumers are driving this shift in the history of retail. Generational Shift. “A percent and 42.8

Mobile 179

Mobile Millennials Retail Online 179

PYMNTS

APRIL 13, 2020

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. This ease explains why retailers and other businesses have been growing more interested in this area. billion users by the end of the year.

Mobile 232

Mobile Innovation Millennials Payments 232

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

JULY 23, 2020

The release says the new program is meant to incentivize those who make payments on time and “choose to spend responsibly,” praising young people in the millennial and Gen-Z population who have made the choice to use debit cards and pay on time, “yet their responsible decision of spending their own money is not rewarded.”.

Payments 181

Payments Millennials Cards Retail 181

PYMNTS

JULY 29, 2016

Do you know the fastest-growing industry in retail right now? What about the largest retail industry at the moment? And as millennials age and advance in their careers (thus making even more money), this trend shows no signs of slowing down anytime soon. Census Bureau) has been a clear outlier from other retail segments.

Industry 100

Industry Meeting Millennials Study 100

PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail. Delivery Programs.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

NOVEMBER 27, 2018

More than 165 million Americans shopped online or in stores during the period from Thanksgiving through Cyber Monday , surpassing the 164 million estimate the National Retail Federation (NRF) provided before the shopping event. Older millennials and Generation Xers spent the most, with their average purchase sizes coming in at $413.05. “For

Millennials 149

Millennials social media Retail Survey 149

PYMNTS

JUNE 24, 2017

After decades of frustration, it is no surprise that millennials en masse have started wearing a comfier, less agonizing option: yoga pants — formerly known as leggings — which, due to the magic of spandex, always seem to fit.

Meeting 126

Meeting Maine Examples Millennials 126

PYMNTS

DECEMBER 6, 2018

Given the “Amazon effect” that has blown through retail like a cold wind over the last decade or so, many speculated that the Kohl’s attempt to boost foot traffic was about to go down in history as inviting the fox to guard the henhouse. “This is the quintessential Kohl’s shopper we want to see in the future,” she said. .

Millennials 109

Millennials Branding Retail Milwaukee 109

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Sure, millennials and bridge millennials use apps the most for planning in-store purchases — 47.9 PYMNTS defines bridge millennials as consumers between 30 and 40 years old. percent and 42.8

Innovation 123

Innovation Retail Millennials Mobile 123

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. Innovation Lab Growth.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

NOVEMBER 3, 2016

The average shopper — retail’s favorite concept. And arguably, in the age of digital retail, omnichannel and an ever-proliferating number of places that consumers can close the deal, so to speak, the search for an average consumer is something of a lost cause. So, what does this all mean for Target?

Meeting 100

Meeting San Francisco Millennials Retail 100

PYMNTS

NOVEMBER 6, 2019

Venmo has also been adding features to differentiate itself, such as rolling out a cash-back rewards program for its Venmo Mastercard debit card at certain retailers, as announced in a press release. Venmo Rewards is now offering 5 percent cash back at Target, Sephora, Chevron and Papa John’s, and 4 percent cash back at other retailers.

Millennials 107

Millennials Payments Cards Survey 107

PYMNTS

DECEMBER 6, 2019

Accounts payable (AP) departments must evolve to meet the needs of gig workers, who typically make a living stringing together individual projects or gigs on the side to cover living expenses. Independent and company-hired truckers haul goods across the nation, keeping retailers supplied and in operation.

Tools 186

Tools Payments Millennials Strategy 186

PYMNTS

MAY 11, 2020

As Recurly Senior Vice President Emma Clark told PYMNTS in a recent conversation, that means the landscape for subscription retail players has radically shifted in recent weeks. There is a whole host of tactics that subscription retailers should make to adjust to the immediate reality of a COVID-19 world.

Millennials 228

Millennials Retail Groups Survey 228

NCR

JULY 7, 2017

All banks are aware of the importance of catering to the needs of the millennial generation. But developing a clear idea of what a certain group of customers want, and then coming up with strategies to meet these expectations, is by no means an easy task. He told Venture Beat : “[Millennials] just want to live their lives.

Millennials 75

Millennials Customer Experience Meeting Industry 75

PYMNTS

APRIL 25, 2016

“Improving engagement” has become just another platitude in retailers’ back pockets as they figure out which channel of the increasingly fragmented online world they should focus on, but Nordstrom may have struck gold with a new Snapchat-centered production.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

DECEMBER 11, 2020

Some 55 percent of millennials report being interested in giving digital gift cards this year, while 67 percent report hoping to receive one. Mao noted that the United States alone has about 55 million underbanked or unbanked consumers, while roughly 26 percent of 2019’s retail transactions involved cash. “If Don’t Forget Rewards .

Cards 291

Cards United States Strategy Online 291

PYMNTS

JULY 8, 2019

It also found that nearly 91 percent of consumers say their primary financial institutions meet their needs. In a new PYMNTS interview, Andrei Cherny, CEO at Aspiration Bank, shares with Karen Webster his experience in building this new retail banking concept over the last four years. That’s not all, of course. “No

Retail 116

Retail New York City Millennials Boston 116