Payments Dive

NOVEMBER 19, 2019

As consumers shift to online banking, the ATM also has been impacted by the quest to go digital. Kamesh Tumsi, VP of product strategy at Fiserv card services, gives us the scoop on the digitizing of ATM transactions.

ATM 281

ATM Meeting Mobile Strategy 281

Perficient

JANUARY 9, 2021

In today’s blog, we’ll cover some of the biggest updates around meetings, calling, management, and even security and compliance released in late December/early January! . End of meeting notifications. Another small change you may have noticed towards the end of your meeting is the end of meeting notification.

Video 532

Video Meeting Community Management 532

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. A great example would be buy online, pick up in-store," noted Bachalli. We're in the golden age of B2B eCommerce," he told PYMNTS in a recent interview. Emerging Business Models.

Online 275

Online Marketing Payments Operations 275

Perficient

MARCH 3, 2023

Not sure if this means he gets paid back if he doesn’t like the concert, but I’m sure that this online feature was not offered when I used to wait in line to buy concert tickets. Having a teenage son, I also learned that ticket insurance can be added to rock concert tickets.

Meeting 275

Meeting Customer Experience Apple Innovation 275

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

NOVEMBER 4, 2020

Research confirms that QSR patrons are seeking multiple online and offline ordering methods. The following Deep Dive explores the ways in which QSR customers’ ordering and payment habits are shifting, as well as how restaurants are changing their operations to meet consumers’ new payment demands. The Evolution Of Ordering.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

SEPTEMBER 29, 2020

Target’s event, first reported by the Minneapolis Star Tribune, will feature “digital deals on thousands of items, more than double what the retailer offered last year, as it adjusts to the surge of consumers who have shifted to shopping online during the coronavirus pandemic. But it also brings up a thorny issue regarding shopper safety.

Meeting 260

Meeting Training Minneapolis Seattle 260

Perficient

FEBRUARY 13, 2021

This new Teams Pro service plan will consist of new webinar and ‘meeting intelligence’ capabilities in the Teams client. New Revised In-meeting Share Experience. Starting late March (previously mid-February) through the end of April, Microsoft will begin rolling out the new revised share experience in Teams meetings.

Meeting 520

Meeting Policies Groups Training 520

Perficient

JUNE 25, 2020

Though COVID-19 has moved the program online, the fourteen interns and new hires in the Atlanta-based Sitecore Business Unit are still taking advantage of this opportunity and trying to get the most out of the ten-week, intensive training Corporate Onboarding Boot Camp. New Colleagues Reflect on their First Weeks at Perficient.

St. Louis 531

St. Louis Atlanta Training Meeting 531

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. percent of respondents in an early March survey said they were using their mobile devices to shop more often.

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Retail Online social media Mobile 243

Abrigo

MARCH 15, 2022

Offering Digital Consumer and Commercial Accounts Benefits Financial Institutions Banks and credit unions that enable online/digital account opening win new customers and members and retain existing ones. . Takeaway 1 Many financial institutions are adding or improving online or digital account opening capabilities. .

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

JULY 6, 2020

In May of this year, PepsiCo launched two DTC sites, it said, to meet consumers where they now live, work and shop — which is via digital channels.

Retail 259

Retail Meeting Branding Maine 259

Perficient

AUGUST 4, 2023

Your Digital Transformation Journey Seeing the world through your customers’ eyes is the best way to meet their needs. Our Digital Business Transformation practice enables leaders to meet the demands of today’s fast-changing, customers-in-charge world. This framework is informed by customer empathy and grounded in executional know-how.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Perficient

OCTOBER 4, 2020

Meetings and Calling. Select “Turn on the new meeting experience.” Spin up a meeting with a bunch of colleagues and start using the new view! Another awesome meeting view to take advantage of is “Together Mode”! New meeting pre-join experience. New meeting pre-join experience.

Meeting 332

Meeting Policies Video Technology 332

Perficient

AUGUST 26, 2020

Traditionally a buyer would experience the product and its features first-hand, determine if the product will meet expectations, and make purchases in an office setting. Businesses must adapt to other digital methods to differentiate from the competition and successfully make sales online. Personalize the Customer Experience.

How To 420

How To Customer Experience Online Analytics 420

PYMNTS

SEPTEMBER 8, 2020

After making her selections online, rather than waiting for a package in the mail, she heads to one of the dry cleaners that Wardrobe has recruited into its distribution network. Point of clarity: The virtual closet is built by Wardrobe for online viewing; the actual items are sent to the closest dry cleaner in the Wardrobe network).

Los Angeles 235

Los Angeles New York City Meeting New York 235

Perficient

JULY 17, 2020

Most importantly, they focused on self-improvement in addition to meeting the needs of our clients and the demands of their personal lives — especially during the time of COVID. Online trivia nights across teams as a pure hangout sessions. Proof that culture can transcend distance and multiple time zones.

Digital Strategies 332

Digital Strategies Strategy Course Meeting 332

PYMNTS

DECEMBER 30, 2020

Whether through the use of online marketplaces or proprietary supplier portals, B2B sellers embraced the opportunity to connect with business customers online, while buyers reciprocated by sourcing, procuring and paying for goods the way they do in their personal lives. Embedded Finance.

Online 302

Online Meeting Payments Fintech 302

PYMNTS

NOVEMBER 27, 2020

Businesses moving their payments online face fraud concerns, which — coupled with the frequently exorbitant costs of upgrading legacy systems — can be enough to convince many to stick with their existing paper-based methods. The push for real-time payments is often stymied by challenges to its implementation, however.

Meeting 238

Meeting Fraud Survey Security 238

Perficient

APRIL 13, 2021

CAC members meet semiannually, often for two days, with members of the Board of Governors in Washington to provide a range of perspectives on the economic circumstances and financial services needs of consumers and communities. Those meetings have a particular focus on the concerns of low-income and moderate-income consumers and communities.

Community 309

Community Washington Meeting Groups 309

PYMNTS

SEPTEMBER 30, 2020

The great digital shift, to life lived online, was and is seismic in scope. PYMNTS research shows that as many as 144 million individuals have shifted to shopping online, and the change may be permanent. By and large, though, one key theme stands out: the pivot toward online platforms, scalable and flexible, is here to stay.

Payments 353

Payments Maine Online Trends 353

Perficient

MARCH 1, 2021

Today, Perficient colleagues are excited to welcome 25 new women to the tech industry as the first Perficient Bright Paths training program kicks off at an online pop-up campus in Detroit! Be intentional about who you meet along the way. Perficient is proud to help #ChangeTheRatio in Detroit.

Detroit 520

Detroit Training Community Metro 520

Perficient

OCTOBER 20, 2020

The goal of each business is to meet and exceed customer expectations by accurately fulfilling orders even when against extreme demand. With the increase of online shopping due to COVID-19, the need to fulfill against extreme demand becomes more important than ever. Businesses Must Shift to Automated and Intelligent Technology.

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System How To Customer Experience Meeting 324

Perficient

AUGUST 2, 2020

Meetings, Calling, & Devices. Multi-window meetings and calling experiences. This new meeting experience expands on the chat pop out capabilities by allowing you to now pop out your meetings and calling as well! Direct Guest Join for Cisco Webex (and Zoom) Meeting and Devices. Image provided by Microsoft.

Meeting 340

Meeting Video Management Policies 340

Perficient

JULY 8, 2020

Recently, Built In Boston , a well-known online tech community, profiled our own Vice President of People, Andrea Lampert, SPHR, to get her take on how companies can continue to build a culture while working remote that will last for the long-term. BONUS: Meet Andrea. You can read the full article here and enjoy her takeaways below.

Company 365

Company Boston Meeting Leadership 365

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo has come off a funding round with $12 million, according to a press release. The digital transactions are likely to meet the targets set by the country’s central bank. We fully support their vision to bring many more Filipino businesses online.

Payments 300

Payments Capital Online Meeting 300

PYMNTS

NOVEMBER 1, 2020

Sellers have come to find it “crucial” to meeting customers where they live right now, which is through new online transactions during the pandemic. Instead, he said they should focus on setting up online payments first, ensuring that customers have the easiest experience possible.

Operations 247

Operations Meeting Online Innovation 247

PYMNTS

JANUARY 26, 2021

The EU wants the tech industry to abide by rules to moderate online content and constrain the market power of Big Tech players. . France has been pivotal in helping the EU shape its message to prevent the spread of disinformation online, including hate speech, and to limit Big Tech firms. “We

Google 265

Google Online Compliance Meeting 265

Perficient

AUGUST 8, 2020

Meetings and Conferencing. So whether you’re just looking to configure your environment for Teams meetings or if you’re looking to upgrade from Skype for Business (on-prem or online) to Teams, Microsoft has got you covered! More Control Over IP Video Usage in Meetings. Skype for Business Upgrade.

Management 332

Management Policies Video Meeting 332

Perficient

AUGUST 10, 2020

Typically online analytical processing cubes.). It has high customer satisfaction with flexibility and a reputation for meeting the users’ needs. While Adaptive Insights is known for meeting the users’ needs and flexibility, it also has an excellent reputation for being easy to implement.

Analytics 322

Analytics Analysis Meeting Software 322

PYMNTS

JULY 14, 2020

This highlights an opportunity to increase operational efficiencies and meet customer demands.”. CNBC reports there was a 200 percent jump in new online banking registrations in April alone. And in a recent Novantas survey, 60 percent of respondents indicated they would continue with online banking in a post-COVID-19 world.

Fraud 311

Fraud Meeting Strategy Operations 311

PYMNTS

JANUARY 7, 2021

After Simple Bank launched as an online bank specializing in high-interest savings accounts, the current economic climate ended up making it unfeasible. PYMNTS writes that the Google and BBVA partnership could lead to more "super app" combinations in the ecosystem, as Big Tech joins forces more often with banks to meet customer needs.

FDIC 336

FDIC Google User Experience Lending 336

Perficient

OCTOBER 8, 2020

Teams is where we all have begun to collaborate via virtual meetings, notes, lists, apps etc. The core of Teams in the backend is SharePoint Online. Hub is a logical/physical space where everyone comes searches content, deciphers information, looks for viable information, lineage etc. Microsoft is enabling a similar concept in Teams.

Analytics 579

Analytics Management Data Security 579

PYMNTS

NOVEMBER 5, 2020

While online shoppers can visit digital marketplaces like Amazon and obtain list prices for millions of products, for businesses, the price displayed isn't necessarily the price a buyer is going to pay. Pricing and payments are two key areas that tend to look vastly different in the B2B world than in the consumer arena. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

AUGUST 14, 2020

While the migration of sales workflows from in-store to online hasn’t historically relied on guidance or input from the treasury department for a successful shift, in today’s demanding market, treasurers are in a position to play a far more strategic role in guiding their organizations as they manage new and changing payment flows.

Strategy 295

Strategy Online Payments Management 295

Perficient

JULY 30, 2020

Employees who used to meet up for bowling , mardi gras parties , and game night are now celebrating in different ways. Earning this employee-voted designation is especially meaningful because many of the ways our colleagues connected in daily life as a team have changed. LOUIS SPIRIT: When Winners Unite: Perficient Partners with the St.

St. Louis 530

St. Louis Missouri Minnesota social media 530

Perficient

FEBRUARY 27, 2024

Prioritizing transparency to meet evolving customer expectations and enhance client experiences. With the rise of digital transactions, investing in secure online payment platforms facilitates seamless premium payments and claims processing. Embracing online payments to cater to the growing preference for digital transactions.

Trends 221

Trends Industry Operations Customer Experience 221