Payments Dive

JUNE 22, 2017

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

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Millennials Dallas Customer Experience Mobile 236

Bank Innovation

JUNE 27, 2017

Most millennials—more than 90%—have used or are using PayPal currently, according to the Millennial Money survey released last week by Vested. Still working on that Venmo-killer app? It might be a better idea to focus on its parent company. Other “innovative” banking products (i.e.,

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Millennials Innovation Survey Company 257

Bank Innovation

MAY 25, 2017

Millennials are in the driver’s seat of innovation. But a new study from FIS, released this week, suggests that millennials are not as unique as many think — at least in terms of financial service preferences. If you’re in fintech, you’ve probably heard that statement more than once.

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Millennials Study Innovation Fintech 230

Bank Innovation

APRIL 5, 2017

61% of investors in the millennial generation are saving for retirement, buying a home, or for other long-term financial goals, according to a survey conducted by digital investment company Stash. This somewhat goes against the popular perception that savers in the millennial generation are both rare and only interested in short-term rewards.

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Millennials Survey Company Online 225

PYMNTS

MARCH 6, 2020

San Francisco-based Empower Finance, a mobile banking app aimed at helping millennials save wealth, has raised $20 million in a Series A funding round led by Defy Ventures and Icon Ventures, according to a report. The Founder and CEO of Nubank David Velez also participated in the funding round.

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Millennials Digital Banking San Francisco Capital 251

Bank Innovation

SEPTEMBER 12, 2017

EXCLUSIVE – Millennials are famously credit-averse, but this means they risk losing out on building a credit history, which is necessary for, among many other things, getting a mortgage when they want to buy a home.

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Millennials Cards Online Innovation 277

Bank Innovation

FEBRUARY 12, 2018

Mobile banking has officially gone mainstream: 55% of U.S. adults have at least one full-service banking app on their phones now, according to a study conducted by BankRate. Additionally, those consumers with bank apps are active users, with 70% stating that they use their app at least once a week, the survey of 1,156 adults […].

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Millennials Study Survey Mobile 297

Bank Innovation

OCTOBER 28, 2016

Turns out even millennials don’t care that much about mobile payments. According to a report presented by the tech consultancy Accenture at Money20/20, the number of those of us in North America who use our mobile phones to pay at the point of sale hasn’t changed in the slightest since last year, Read More.

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Millennials Mobile Study Payments 150

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

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Millennials Mobile Florida Lending 150

PYMNTS

APRIL 13, 2020

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. The demand for mobile disbursements comes as more consumers rely on their smartphones for their financial needs. The Mobile Disbursements Landscape.

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Mobile Innovation Millennials Payments 232

Bank Innovation

DECEMBER 12, 2017

Global payments technology company Mastercard is opening a new platform aimed at the financial management needs of the millennial generation, the company announced today.

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Millennials Management Innovation Payments 231

PYMNTS

MARCH 29, 2019

Over the past two years, demand for mobile and digital P2P payments has risen notably (to the point that many FIs now consider such services a must-have), said Fiserv ’s Jeff McCrory, director of product marketing. Instant and Mobile Payroll to Fight Employee Turnover. Around the Faster Payments World.

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Millennials How To Mobile System 178

PYMNTS

SEPTEMBER 12, 2017

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.”

Mobile 205

Mobile Millennials Study Online 205

PYMNTS

JANUARY 13, 2020

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

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Millennials Branding Mobile Data 154

PYMNTS

SEPTEMBER 24, 2019

The firm’s digital payments and collection service enables merchants to offer unstructured supplementary service data (USSD) and QR code-based mobile retail payment acceptance and immediately receive the revenue. Airlines are also seeking to enable speedy mobile payments. Meeting Older Generations’ Rising Demands for Mobile P2P.

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Mobile Payments Apple Millennials 246

PYMNTS

AUGUST 26, 2019

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. A survey conducted last year found that 62 percent of millennials prefer visual search over other search methods.

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Millennials Retail Tools social media 185

PYMNTS

SEPTEMBER 11, 2019

Make that leather wallet a mobile one, wielded on smartphones. As many as 72 percent of bridge millennials say mobile apps are important for accessing bank accounts. Kill the check. Shutter the branch. The age of personalized service is upon us.

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Digital Banking Millennials Mobile Regulation 160

PYMNTS

JULY 15, 2020

Wells Fargo has quietly stopped accepting new users for its Greenhouse mobile-first banking app, which the bank unveiled less than three years ago. The enrollment period for the Greenhouse mobile banking program has ended, and we’re no longer accepting new applications,” the company wrote on the Greenhouse program’s website.

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Millennials ATM Mobile Maine 166

PYMNTS

MARCH 13, 2020

Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Proper tax education is critical to any business’s future, Daher said.

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Millennials Taxes Innovation Operations 160

PYMNTS

AUGUST 19, 2019

Don’t count out older consumers when it comes to mobile commerce – that’s one trend going forward into the 2020s that is important as the population continues to age. That said, there seems little question that younger consumers will continue to drive most changes in mobile, including its often complex place in the retail and shopping chain.

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Mobile Millennials Retail Online 179

PYMNTS

SEPTEMBER 17, 2019

A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? How Consumers Currently Use Mobile Banking Apps. percent) use mobile banking apps to check account balances. Most consumers (78.1

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Mobile Millennials Study Digital Banking 187

Payments Dive

NOVEMBER 22, 2016

Tony Rose, the director of mobile product management for Vantiv, discusses how rewards might be the best way to attract this demographic to use their smartphones to pay.

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Mobile Millennials US Payments 150

PYMNTS

MARCH 27, 2020

So it is with the science of authentication, where consumers see happy new horizons of user-defined control among digital and mobile banking apps. Digital and Mobile App Banking Drivers. The report dives into what keeps people using digital and mobile banking apps in the first place. But customer experience (CX) 2.0

Mobile 190

Mobile Millennials Digital Banking Security 190

PYMNTS

APRIL 10, 2020

The uptick in smartphone use and availability, however, has prompted many insurance providers to enable customers to file claims from their phones, but few have implemented mobile disbursements. “I Developing that claim flow can be difficult, though, especially when it entails enabling access to mobile disbursements.

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Mobile Technology social media Customer Experience 198

PYMNTS

MAY 26, 2020

The data on millennials’ lifetime earnings potential were already fairly grim long before the word “coronavirus” became part of everyone’s daily conversations – and before the U.S. A 2016 paper led by Stanford University Economist Raj Chetty found that millennials were in deeper economic trouble than a quick look at the U.S.

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Millennials Study Groups Survey 153

Bank Innovation

OCTOBER 20, 2017

EXCLUSIVE— Is Zelle in trouble? PayPal’s third quarter earnings, specifically the quarterly results of its popular P2P app Venmo, seem to suggest that the answer is yes. The banks’ Venmo challenger is growing quite well, reporting just over $30 billion in transactions for the first half of 2017, but the app in question had a […].

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Millennials Report Online Mobile 312

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. Around the Payments And The Platform E conomy.

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Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 15, 2020

Buy now, pay later financing services can play an important role in motivating consumers to make purchases, particularly the key demographic of millennials,” the report states. Bridge Millennials Crossing Over To BNPL. How they use credit and how they feel about it, however, is what sets millennials apart from other demos.

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Millennials Report United States Study 256

Bank Innovation

MAY 11, 2017

According to the bank’s Trends in Consumer Mobility Report released today, nearly two in five (36%) adults currently use person-to-person payments, with millennials nearly double that […]. In fact, P2P has become the new social ‘norm,’ Bank of America claims.

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Millennials America Trends Mobile 262

Bank Innovation

JANUARY 20, 2017

11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan.

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Millennials Google Apple Survey 150

Bank Innovation

MARCH 1, 2017

Here’s a riddle: Does more mobile banking make consumers like their financial institution? The study, which polled around 3,000 consumers, found that millennials lead in frequency of mobile banking use by a significant margin: over […]. The answer, alas, appears to be no.

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Mobile Millennials Study Survey 150

Bank Innovation

DECEMBER 6, 2018

The face of banking and financial education has changed how we market in the course of a few short years. Digital media usage has nearly tripled since 2010, with the prevalence of smartphones responsible for more than 90% of this growth. Smartphones have become the device of choice for well over half of digital media […].

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Millennials Marketing Trends Mobile 170

Perficient

JANUARY 12, 2021

Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them. Take MTailor , a company that created a mobile app experience to be your digital tailor. Giving the Consumer Control.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JANUARY 24, 2020

Turns out consumers mostly want one thing from mobile banking apps: control. banking customers about what makes (or breaks) a mobile banking CX. Happily, the good news outweighs the bad, as consumers are providing all the clues needed to create a satisfactory mobile banking experience.

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Mobile Fraud Millennials Security 166

PYMNTS

FEBRUARY 26, 2019

In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. He noted that to build confidence in embracing sophisticated technologies to conduct sophisticated transactions, the mobile device is an ideal tool. Leveraging The Trust Factor.

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Mobile Examples Millennials Digital Banking 181

Bank Innovation

JANUARY 12, 2018

EXCLUSIVE—JPMorgan Chase will continue to expand its digital payment offerings in 2018, looking to acquisitions such as WePay to keep up its growth, bank CEO Jamie Dimon said during the bank’s earnings call today. The bank acquired both services last year, and will use them to expand both its consumer and business payments systems. The […].

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Millennials System Payments Mobile 255

PYMNTS

MAY 22, 2019

Mobile commerce has become part of the daily routine for many consumers — who are not just using devices to shop on the go, but also in-store and for a variety of product categories. How are consumers using mobile devices in-store? When consumers use mobile wallets, PayPal is the most popular; 61.8 Nearly half (46.8 percent).

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Mobile Study Retail Millennials 177