Bank Innovation

MARCH 30, 2016

” For Millennials, the cry might as well be, “I want my mobile banking.” ” About 67% of Millennials now use mobile banking, according to a study released today by the Federal Reserve. For Gen Y, the rallying cry was, “I want my MTV.”

Millennials 150

Millennials Mobile Study Online 150

PYMNTS

SEPTEMBER 12, 2017

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.”

Mobile 205

Mobile Millennials Study Online 205

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Take MTailor , a company that created a mobile app experience to be your digital tailor. Giving the Consumer Control.

Customer Experience 538

Customer Experience Branding Video Online 538

Bank Innovation

SEPTEMBER 12, 2017

EXCLUSIVE – Millennials are famously credit-averse, but this means they risk losing out on building a credit history, which is necessary for, among many other things, getting a mortgage when they want to buy a home.

Millennials 277

Millennials Cards Online Innovation 277

Bank Innovation

OCTOBER 28, 2016

Turns out even millennials don’t care that much about mobile payments. According to a report presented by the tech consultancy Accenture at Money20/20, the number of those of us in North America who use our mobile phones to pay at the point of sale hasn’t changed in the slightest since last year, Read More.

Millennials 150

Millennials Mobile Study Payments 150

PYMNTS

APRIL 13, 2020

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. The demand for mobile disbursements comes as more consumers rely on their smartphones for their financial needs. The Mobile Disbursements Landscape.

Mobile 232

Mobile Innovation Millennials Payments 232

PYMNTS

DECEMBER 28, 2018

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What makes millennials tick? Census, millennials are 25 to 34 years old. The reason for that is because data shows a significant difference in payments and commerce between this segment and the Census view of millennials.

Millennials 162

Millennials Payments Retail Mobile 162

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

Millennials 150

Millennials Mobile Florida Lending 150

Bank Innovation

DECEMBER 12, 2017

Global payments technology company Mastercard is opening a new platform aimed at the financial management needs of the millennial generation, the company announced today.

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Millennials Management Innovation Payments 231

PYMNTS

AUGUST 19, 2019

Don’t count out older consumers when it comes to mobile commerce – that’s one trend going forward into the 2020s that is important as the population continues to age. That said, there seems little question that younger consumers will continue to drive most changes in mobile, including its often complex place in the retail and shopping chain.

Mobile 179

Mobile Millennials Retail Online 179

PYMNTS

AUGUST 26, 2019

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. A survey conducted last year found that 62 percent of millennials prefer visual search over other search methods.

Millennials 185

Millennials Retail Tools social media 185

PYMNTS

JANUARY 13, 2020

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

Millennials 154

Millennials Branding Mobile Data 154

PYMNTS

APRIL 22, 2019

Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. Millennials are increasingly seeking access to luxury goods — including relatively affordable items.

Millennials 158

Millennials New York City social media Branding 158

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

SEPTEMBER 11, 2019

Make that leather wallet a mobile one, wielded on smartphones. As many as 72 percent of bridge millennials say mobile apps are important for accessing bank accounts. And in Australia, the financial regulator earlier this week granted a new digital banking license to “online-only firm” Xinja Bank. Kill the check.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

DECEMBER 10, 2019

Bridge millennials’ rise is changing the retail ecosystem ahead of the 2019 holiday season, but their impacts will continue to be felt in the year ahead. Bridge millennials are consumers aged 30 to 40 whose shopping and financial preferences straddle Gen X and millennial demographics.

Millennials 136

Millennials Retail Groups Online 136

PYMNTS

DECEMBER 15, 2020

Buy now, pay later financing services can play an important role in motivating consumers to make purchases, particularly the key demographic of millennials,” the report states. Bridge Millennials Crossing Over To BNPL. How they use credit and how they feel about it, however, is what sets millennials apart from other demos.

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Millennials Report United States Study 256

PYMNTS

MARCH 13, 2020

Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Proper tax education is critical to any business’s future, Daher said.

Millennials 160

Millennials Taxes Innovation Operations 160

PYMNTS

NOVEMBER 25, 2020

Among those who said they would increase spend, about a third of millennials and Gen Xers said they would increase spending. And when they do spend, consumers will do so online – some of them exclusively. percent said they would do all of their shopping online. percent said they would do all of their shopping online.

Online 176

Online Cards Retail Data 176

PYMNTS

APRIL 10, 2020

The uptick in smartphone use and availability, however, has prompted many insurance providers to enable customers to file claims from their phones, but few have implemented mobile disbursements. “I Developing that claim flow can be difficult, though, especially when it entails enabling access to mobile disbursements.

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

Bank Innovation

OCTOBER 20, 2017

EXCLUSIVE— Is Zelle in trouble? PayPal’s third quarter earnings, specifically the quarterly results of its popular P2P app Venmo, seem to suggest that the answer is yes. The banks’ Venmo challenger is growing quite well, reporting just over $30 billion in transactions for the first half of 2017, but the app in question had a […].

Millennials 312

Millennials Report Online Mobile 312

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. The year is 2039. And the 60-year-olds will be telling the world that 60 is the new 30. By then, it might be.

Online 197

Online Retail Mobile Branding 197

Bank Innovation

AUGUST 23, 2016

No matter what industry you’re in, the chance of success depends on the knowledge and insight you have regarding your customer base, which for both traditional banking institutions and fintech startups means focusing on millennials.

Millennials 150

Millennials Fintech Industry Online 150

PYMNTS

JANUARY 9, 2020

For example, studies show that one in every five millennials would abandon travel booking processes if their preferred payment method was not offered. Millennials are set to become a significant portion of global travelers (they already are, in fact), so it is critical for platforms to reach them in the channels where they are already.

Millennials 134

Millennials How To Trends Payments 134

PYMNTS

DECEMBER 31, 2020

percent made purchases via mobile in the last 24 hours. 56 percent of restaurants with customers who are using mobile order-ahead features more often have experienced increased revenues. percent of millennials believe it is “very” important to receive payments in real time. 31 percent bank via app. percentage points.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 14, 2020

Consumers across the nation have instead hunkered down at home, working, socializing, shopping and paying online. Two groups of connected consumers continue to own more devices than all the rest: superconnected consumers and bridge millennials.

Millennials 278

Millennials Report Examples Groups 278

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Some online sellers eschew online marketplaces in favor of more tailored digital sales experiences, turning to eCommerce system providers for help.

Mobile 197

Mobile Online Payments Tools 197

Bank Innovation

AUGUST 5, 2016

Banks only care about millennials, right? Yesterday Capital One, a leader in digital banking, joined OATS (Older Adults Technology Services) in launching‘“Ready, Set, Bank: Online Banking Made Easy,’” an educational tool designed to increase online banking usage among older adults, enabling them Read More.

Capital 150

Capital Online Millennials Tools 150

PYMNTS

DECEMBER 3, 2020

The pandemic has significantly altered the way consumers of all age groups and income levels shop and pay, with many turning to online and mobile channels to reduce health risks. Yet, the two most connected consumer groups — bridge millennials and superconnected consumers — have changed their habits the most.

Millennials 211

Millennials Groups Study Retail 211

Bank Innovation

JANUARY 20, 2017

11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan.

Millennials 150

Millennials Google Apple Survey 150

PYMNTS

JANUARY 18, 2019

Way back in the day (which, in 21st century digital economy terms, probably means a decade or so), smart and important people used to express well-informed skepticism about the prospect of selling clothes, cars and even groceries via online or mobile channels. That does not mean they are all millennial consumers.

Online 177

Online Fort Worth North Carolina Millennials 177

PYMNTS

AUGUST 21, 2020

And lastly, COVID-19 has pushed the majority of commerce online, which can be bad news for smaller financial institutions (FIs). Lesher said that’s because consumers “are often putting their card on file at the merchant or leveraging their mobile wallet to make these payments. What Modernization Looks Like .

Cards 224

Cards Mobile Community Bank Community 224

PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels.

Millennials 131

Millennials social media Mobile Payments 131

Bank Innovation

DECEMBER 6, 2018

The face of banking and financial education has changed how we market in the course of a few short years. Digital media usage has nearly tripled since 2010, with the prevalence of smartphones responsible for more than 90% of this growth. Smartphones have become the device of choice for well over half of digital media […].

Millennials 170

Millennials Marketing Trends Mobile 170

PYMNTS

FEBRUARY 26, 2019

In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. As has been spotlighted in these pages, engagement is of paramount importance in financial services, no matter the setting — at branches, online or even through the Internet of Things (IoT). Leveraging The Trust Factor.

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. This suggests that consumers use them more than they would like, or may have expected to, during the pandemic.

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Video social media Millennials Data 224