Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

Millennials 150

Millennials Mobile Florida Lending 150

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

DECEMBER 28, 2018

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What makes millennials tick? Census, millennials are 25 to 34 years old. The reason for that is because data shows a significant difference in payments and commerce between this segment and the Census view of millennials.

Millennials 162

Millennials Payments Retail Mobile 162

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Airlines are also seeking to enable speedy mobile payments. Southwest customers can use the mobile wallet to buy ticke ts and pay for other services.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

MARCH 29, 2019

Over the past two years, demand for mobile and digital P2P payments has risen notably (to the point that many FIs now consider such services a must-have), said Fiserv ’s Jeff McCrory, director of product marketing. Instant and Mobile Payroll to Fight Employee Turnover. Around the Faster Payments World.

Millennials 178

Millennials How To Mobile System 178

PYMNTS

AUGUST 26, 2019

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. A survey conducted last year found that 62 percent of millennials prefer visual search over other search methods.

Millennials 185

Millennials Retail Tools social media 185

Perficient

JANUARY 12, 2021

Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

SEPTEMBER 11, 2019

Make that leather wallet a mobile one, wielded on smartphones. As many as 72 percent of bridge millennials say mobile apps are important for accessing bank accounts. A range of technological and regulatory advances have smoothed the way for digital banking in Europe. Kill the check. Shutter the branch.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

MARCH 13, 2020

Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Proper tax education is critical to any business’s future, Daher said.

Millennials 160

Millennials Taxes Innovation Operations 160

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. Mobile coupons are still popular, especially among millennials. For millennials, that number is 90 percent.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

AUGUST 19, 2019

Don’t count out older consumers when it comes to mobile commerce – that’s one trend going forward into the 2020s that is important as the population continues to age. That said, there seems little question that younger consumers will continue to drive most changes in mobile, including its often complex place in the retail and shopping chain.

Mobile 179

Mobile Millennials Retail Online 179

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 17, 2019

Impending 5G technology holds a great deal of promise for many industries, especially for financial institutions. A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? Using mobile card controls (63.5

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

MAY 25, 2018

Touted by observers and industry players as one of the top trends that could impact medical billing and data management for 2018, the technology is increasingly being viewed as part of the path to better efficiency in payments. No matter the technology, companies hoping to make profits in healthcare payments have a tough road.

Technology 166

Technology Payments Millennials blockchain 166

Bank Innovation

AUGUST 10, 2016

It’s not just millennial customers banks are adjusting to today — it’s millennial employees.

Millennials 150

Millennials Strategy Technology Online 150

Bank Innovation

MARCH 1, 2017

Here’s a riddle: Does more mobile banking make consumers like their financial institution? That according to a new survey released today by Fiserv, the financial technology company. The answer, alas, appears to be no.

Mobile 150

Mobile Millennials Study Survey 150

Abrigo

JULY 3, 2017

Accountants looking for another reason to justify technology investments in their firms should consider this: The firm’s next generation of business clients are likely to require accounting services that are all or mostly digital. Mobile access was also important to 25 percent of the younger business owners.

Mobile 150

Mobile Millennials Survey eBook 150

PYMNTS

JANUARY 9, 2020

For example, studies show that one in every five millennials would abandon travel booking processes if their preferred payment method was not offered. Millennials are set to become a significant portion of global travelers (they already are, in fact), so it is critical for platforms to reach them in the channels where they are already.

Millennials 134

Millennials How To Trends Payments 134

PYMNTS

JANUARY 24, 2020

Turns out consumers mostly want one thing from mobile banking apps: control. banking customers about what makes (or breaks) a mobile banking CX. With demographics and technology catching up to each other, it’s not a question of explaining what an app is, but rather what you can do with it. Control vs. Chaos?

Mobile 166

Mobile Fraud Millennials Security 166

Bank Innovation

JANUARY 20, 2017

11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan.

Millennials 150

Millennials Google Apple Survey 150

PYMNTS

FEBRUARY 26, 2019

In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. He noted that to build confidence in embracing sophisticated technologies to conduct sophisticated transactions, the mobile device is an ideal tool. Leveraging The Trust Factor.

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

JULY 30, 2019

Such tools are no longer at the far reaches of the universe, and today’s technologies would make the Enterprise’s crew feel right at home. QSRs and other mobile ordering providers are recognizing these solutions’ growing popularity and are working overtime to bring hungry customers their orders with voice alone.

Technology 119

Technology Mobile Google Software 119

PYMNTS

MAY 22, 2019

Mobile commerce has become part of the daily routine for many consumers — who are not just using devices to shop on the go, but also in-store and for a variety of product categories. How are consumers using mobile devices in-store? When consumers use mobile wallets, PayPal is the most popular; 61.8 Nearly half (46.8

Mobile 177

Mobile Study Retail Millennials 177

Bank Innovation

JUNE 21, 2016

Make no mistake, Bank of America is committed to mobile, and reveals more about its work on the platform than most banks. One example is the inclusion of BofA’s mobile check deposit figures in its quarterly earnings call. Few, if any of other banks, lay it out so starkly. That’s why Read More.

America 210

America Mobile Study Examples 210

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break? Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

JANUARY 28, 2021

PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period. The use of Apple Pay, Google Pay and other digital wallets has also been on the upswing since the start of the pandemic.

Innovation 187

Innovation Millennials Payments Mobile 187

Bank Innovation

FEBRUARY 24, 2017

Hip Money – a new app by Hip Pocket – adapts the millennial habit of “swiping” to help them save and pay down debt through a mobile app. In the long list of startup finalists competing at South by Southwest 2017 hides a brand new personal finance management app. Nebraska-based software Read More.

Nebraska 199

Nebraska Millennials Marketing Software 199

PYMNTS

JANUARY 20, 2020

Living up to their names, fast-casual and quick-service restaurants (QSRs) are embracing innovative technologies to help drive sales in the increasingly competitive restaurant industry. More restaurant owners are finding the ingredients to success in consumer-friendly technologies, such as mobile-ordering apps and self-service kiosks.

Mobile 160

Mobile Dallas Millennials Technology 160

PYMNTS

JANUARY 7, 2019

A large portion of commuters, though (some 99 million), are finding ways to connect, either by using their smartphones or technology already built into their vehicles’ dashboards. Voice assistant technology, for one, has the potential to significantly boost in-vehicle commerce — for obvious reasons. About The Digital Drive Report.

Data 173

Data Millennials Report Google 173

Bank Innovation

DECEMBER 28, 2016

When it comes to mobile apps, Snap and Facebook pretty much dictate what a millennial-focused app should look and function like these days. A Danish neobank, called Lunar Way, went through a major redesign recently, in order to replicate the interactive and intuitive nature of Spotify, Snap and the like. Read More.

Millennials 199

Millennials Mobile Operations Online 199

PYMNTS

SEPTEMBER 20, 2018

Consumers use mobile apps throughout their drives – for directions, music or the latest traffic updates – but they can also be an opportunity for gas stations. percent – use GasBuddy’s mobile app for gas. percent – use Google Maps’ mobile app for gas. percent of consumers use Waze’s mobile app for gas.

Mobile 140

Mobile Payments Google Millennials 140

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

Bank Innovation

MAY 1, 2016

Robinhood: On Target Launched in December 2014, Robinhood is a zero-fee stock trading app that quickly gained popularity among financially ambitious millennials. Robinhood was paid the enormous compliment of having “cracked the millennial code” by none other than Jay Sidhu, CEO of Customers Bank and founder of BankMobile.

Millennials 240

Millennials social media Operations Cards 240

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. In-store experiences must be carefully calibrated to satisfy consumers who are more than familiar with online and mobile browsing.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

NOVEMBER 15, 2019

Mobile Makes Strides This Holiday Season. According to a new report by marketing technology firm BounceX, conversion rates on mobile have grown faster than on any other device over the past three seasons. This year, mobile conversions for Black Friday are expected to outpace desktop conversions for the first time ever.

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

AUGUST 13, 2019

In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry and during checkout. This can’t be interpreted as an oversight, considering a new PYMNTS report about “ everyday apps ” found that mobile users rarely make in-app payments.

Retail 181

Retail Millennials Mobile Payments 181

PYMNTS

NOVEMBER 27, 2019

At first glance, that gap may seem insurmountable in the age of mobile banking , where technology is a vital component of financial services. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215