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The Millennial-Driven Evolution Of Jet.com

PYMNTS

To get more millennials on board, the Bentonville, Arkansas-based retailer is rolling out offerings designed to attract younger, well-to-do consumes in urban areas. Its city of focus as it battles with Amazon for the coveted upscale, younger, city-dwelling consumer? cutoff for same-day deliveries.

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Can Millennials Revive Call Center Commerce?

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Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. That’s reportedly the case when it comes to luxury retail brand Gucci. Larger Changes.

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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

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Retailers Prep For More Reopenings

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The world of physical retail is slowly beginning its grand reopening. In the Southeastern United States, where social distancing rules have been relaxing over the last several weeks, retail stores are already open for business, albeit under new restrictions. percent, down from its April 11 peak of 69.5 percent and 65.2

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Black Friday Heads Toward Shades Of Gray

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By the time retailers get to Black Friday , they will have worked through almost two months of sales events – both proprietary and otherwise – from competitors ranging from Amazon to Target to Walmart. COVID-19 shows no signs of abating – in fact, fears of a second wave have already hit New York City, among other metro areas.

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Can Retail Investments Keep Up With Changing Consumer Desires?

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And in the world of retail, those choices — about where to invest — are becoming harder and colder for some executives as they try to figure out where commerce is going in the next few years, and what is worth putting fresh money into. Hard, cold choices are usually involved. More Consumer Appeal.

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Physical Retail Looks For New Life This Holiday Season

PYMNTS

The obituary for brick-and-mortar retail has been written many times. But recent developments show there is still life — and perhaps even new life — in physical commerce. The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports.

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