PYMNTS

FEBRUARY 7, 2017

While most millennials were brought up in the age of the computer, baby boomers can remember a time when they weren’t surrounded by technology. It’s a peculiar dichotomy to compare millennials to their parents’ generation, the baby boomers. percent, millennials (who are in part to blame for this) aren’t the main contributing factor.

Millennials 100

Millennials social media Boston New York City 100

PYMNTS

AUGUST 25, 2019

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. In another attempt to reach millennials, Kohl’s partnered with Popsugar to launch a clothing line last September. Facebook-curated brands launch in 2020.

Millennials 133

Millennials Data social media Branding 133

PYMNTS

APRIL 27, 2017

Just as marketers started to get the hang of this newfangled “millennial” crowd, the next generation comes along to shake things up with different values, preferences and spending patterns. Some call them Generation Z, some call them post-millennials. But the real surprise here comes from post-millennial media viewing numbers.

Millennials 104

Millennials social media Survey Video 104

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

PYMNTS

MAY 22, 2017

Capturing the ever-changing mindset of millennials can seem like a continual headache for retailers. From sales shifting to more online shopping to more integrated in-store demands, the retail world has been refining its approach to attract and maintain tech savvy shoppers.

Millennials 100

Millennials social media Retail Online 100

PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. This suggests that consumers use them more than they would like, or may have expected to, during the pandemic.

Video 224

Video social media Millennials Data 224

Payments Source

MARCH 4, 2019

The bank-run Zelle P2P network was designed without the social media-esque touches that made Venmo a hit among millennials. And as one might expect, half of all new P2P users are 45 and older.

Millennials 84

Millennials social media Online Mobile 84

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. That number is higher among millennial and Generation X respondents, at 77 percent and 63 percent, respectively.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

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Study Millennials Retail social media 100

PYMNTS

DECEMBER 24, 2019

More customers are shopping online, as well, as retailers offer improved web platforms. (58 58 percent of sales growth from 2018 occurred online. Recent social media sales i nnovations and a robust economy further the dominance of online shopping. 14, with $28.1 billion; and Cyber Monday, with $19.1

Retail 186

Retail social media United States Millennials 186

Independent Banker

OCTOBER 1, 2022

Gen Z, the younger generation, has transitioned into the workforce and is primarily being targeted through social media messages and chatbots,” Fratangelo says. Someone with a large online profile and presence—emails, apps and account passwords—could be more susceptible to a ransomware attack. Brandon Koeser, RSM US LLP.

Fraud 133

Fraud social media Millennials Examples 133

PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In Comscore data says the share of U.S.-based

social media 257

social media Video Branding Online 257

PYMNTS

DECEMBER 18, 2020

Social media-focused clothing reseller Poshmark became the latest platform company to file for an initial public offering (IPO) this week, hoping to catch an IPO wave that saw big first-day pops recently for Airbnb and DoorDash. In doing so, we bring the power of community to buying and selling online.

social media 232

social media Online Millennials Training 232

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

MAY 31, 2017

The study, conducted via online survey, compared the shopping habits of 1,350 “millennial” shoppers (ages 18 to 41) and shoppers from Generation Z (ages 10 to 17). Generation Z is not only powerful on their own, but they are the ones dragging their millennial parents (who prefer to shop online) back into the mall as well,” Efros said.

Millennials 101

Millennials social media Study Retail 101

PYMNTS

APRIL 27, 2016

Can the data trapped in “Digital Exhaust” – like online and social media data – be used to validate identity and predict fraud? Suppose you could build a model that would help financial institutions of any kind fill in those gaps with online and social data that could make thin files thick without increasing their risk?

Online 100

Online Data social media Fraud 100

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

Millennials 150

Millennials Mobile Florida Lending 150

Perficient

FEBRUARY 10, 2021

Make scheduling COVID-19 vaccination appointments an easier experience online and offline. The idea is that, if they were using your online scheduling functionality on your website before or during COVID, they will be using it to schedule their vaccinations. There’s still a bit of mythology around digital usage by older consumers.

New York City 484

New York City social media Community System 484

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. It also found that while 50 percent of this group makes online purchases, 60 percent visit malls once a month with the intention of buying an item. Get ready, retailers.

social media 120

social media Millennials Retail Study 120

PYMNTS

NOVEMBER 27, 2018

More than 165 million Americans shopped online or in stores during the period from Thanksgiving through Cyber Monday , surpassing the 164 million estimate the National Retail Federation (NRF) provided before the shopping event. Older millennials and Generation Xers spent the most, with their average purchase sizes coming in at $413.05.

Millennials 149

Millennials social media Retail Survey 149

PYMNTS

AUGUST 9, 2018

And they want opportunities to discover and buy products in specific online contexts. Online and mobile shoppers may have a seemingly endless shopping mall at their fingertips, but that doesn’t mean it’s always easy to buy. Consumers want smooth connections, not transactional friction. Source: Checkout Conversion Index.

Millennials 101

Millennials social media Exercises Retail 101

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low.

social media 186

social media Millennials Online Fraud 186

PYMNTS

APRIL 25, 2016

“Improving engagement” has become just another platitude in retailers’ back pockets as they figure out which channel of the increasingly fragmented online world they should focus on, but Nordstrom may have struck gold with a new Snapchat-centered production. It’s a great storytelling platform,” Galipeau told Fortune.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

DECEMBER 12, 2019

Aside from being an online marketplace where consumers can buy from trendy apparel brands such as LoveShackFancy and Vince, the company has chosen to roll out some of its own brands. Verishop is targeting mainly younger, affluent and millennial shoppers. mall owner Unibail-Rodamco-Westfield.

Los Angeles 131

Los Angeles San Francisco social media Millennials 131

PYMNTS

JUNE 18, 2020

The financial technology company is regarded for helping to make trading in vogue with millennials, Reuters reported. “We The company noted in a separate tweet that its systems had been completely brought back online and its web platforms were working. We were able to resolve this at 9:39 AM PST,” Robinhood said in a tweet.

social media 174

social media Millennials Marketing Online 174

PYMNTS

DECEMBER 8, 2016

Between the Instagram selfies, Twitter hashtags and Facebook posts, millennials seem to overshare. Their life is an open book on social media, and even the tiniest of details are never too much to provide. Millennials expect technology to intelligently know who they are, with any investigative work done on the back end.

Millennials 100

Millennials Data social media Technology 100

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator.

Online 111

Online social media Retail New York 111

PYMNTS

MARCH 19, 2018

For this reason, Eleven James offers a program which will allow watch owners to submit pictures of their timepieces online. The Market and Millennials. Eleven James may also appeal to millennials, who don’t have that ownership mentality. Millennials currently make up about a third of the U.S. The Road Ahead.

Millennials 146

Millennials social media Retail Maine 146

PYMNTS

DECEMBER 23, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. They’re counting the proportion or number of millennials and Generation Z shoppers at a store, and counting the number of Instagram-popular fashion brands in a store. By using cameras, retailers can track who’s buying what.

Retail 131

Retail social media Analytics Millennials 131

PYMNTS

FEBRUARY 14, 2020

The 2019 wine retailer of the year was online – specifically, it was a good year for Wine.com. There are gatekeepers for economic reasons all over the world of online retail. The company’s growth has been consistent with the overall online retail category. Millennials are leading a premium trend for wine.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

BankNXT

JULY 19, 2016

Gordon Hui on how social media techniques could help banks improve their relationship with the millennial generation. Can Snapchat and Facebook help banks solve their millennial problem? on BankNXT.

Millennials 40

Millennials social media User Experience UX 40

PYMNTS

APRIL 10, 2020

All that is starting to change, especially as more consumers turn to social media to seek support from their insurers, or even air their grievances. “So, The insurance space is keeping a careful eye on mobile developments, especially as consumers begin to rely on social media channels as much as traditional customer service channels.

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

APRIL 20, 2018

As Facebook tries to bring post-millennials onto its platform, the social media network appears to be at work on a feature geared toward high school students. In creating that app, the social media giant said it consulted child development and online safety experts, as well as parent/teacher groups and thousands of parents.

social media 104

social media Millennials Video Mobile 104

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express.

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Survey Millennials social media Mobile 103