PYMNTS

OCTOBER 1, 2019

A new report by the Federal Trade Commission (FTC) has revealed that millennials are 25 percent more likely to report losing money to fraud than consumers ages 40 and over. Online shopping fraud reports include complaints about items that are never delivered or are not as they were advertised.

Millennials 149

Millennials Fraud Report social media 149

PYMNTS

DECEMBER 28, 2018

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What makes millennials tick? Census, millennials are 25 to 34 years old. The reason for that is because data shows a significant difference in payments and commerce between this segment and the Census view of millennials.

Millennials 162

Millennials Payments Retail Mobile 162

PYMNTS

DECEMBER 15, 2020

Buy now, pay later financing services can play an important role in motivating consumers to make purchases, particularly the key demographic of millennials,” the report states. Bridge Millennials Crossing Over To BNPL. How they use credit and how they feel about it, however, is what sets millennials apart from other demos.

Millennials 256

Millennials Report United States Study 256

Bank Innovation

MARCH 30, 2016

” For Millennials, the cry might as well be, “I want my mobile banking.” ” About 67% of Millennials now use mobile banking, according to a study released today by the Federal Reserve. For Gen Y, the rallying cry was, “I want my MTV.”

Millennials 150

Millennials Mobile Study Online 150

PYMNTS

JANUARY 13, 2020

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

Millennials 154

Millennials Branding Mobile Data 154

PYMNTS

MARCH 23, 2020

The first study in the series went into the field on March 6-7 and revealed that the public had moved with greater speed than government health officials by engaging in protective behavior that was more stringent than official guidance in the early weeks. Bridge millennials and high-income consumers turned to mobile commerce.

Study 150

Study America Millennials Mobile 150

PYMNTS

JULY 18, 2017

Turns out millennials are not the different-kind-of-banking-breed some had thought. In a survey held from the end of June into early July and conducted by SurveyMonkey , the web-based survey firm queried more than 1,000 adults above the age of 18, 290 of which were defined as 18- to 34-year-olds: millennials.

Millennials 144

Millennials social media Survey Online 144

PYMNTS

DECEMBER 10, 2019

Bridge millennials’ rise is changing the retail ecosystem ahead of the 2019 holiday season, but their impacts will continue to be felt in the year ahead. Bridge millennials are consumers aged 30 to 40 whose shopping and financial preferences straddle Gen X and millennial demographics.

Millennials 136

Millennials Retail Groups Online 136

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. This study showed that consumers display significant interest in real-time payments once they fully understand them. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 7, 2020

This latest study also showed that Black Friday will be a digital-first holiday – and perhaps even digitally dominated. In fact, a PYMNTS data project that studied Black Friday in 2019 found that only 20.2 percent shopped online during Black Friday last year, which was double the 2018 number. And then there are the millennials.

Millennials 241

Millennials New York City Retail Study 241

PYMNTS

SEPTEMBER 30, 2020

Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. BNPL methods are also growing more popular for certain types of purchases, according to a study. Around The Buy Now, Pay Later World. About The Tracker .

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

DECEMBER 3, 2020

The pandemic has significantly altered the way consumers of all age groups and income levels shop and pay, with many turning to online and mobile channels to reduce health risks. Yet, the two most connected consumer groups — bridge millennials and superconnected consumers — have changed their habits the most.

Millennials 211

Millennials Groups Study Retail 211

PYMNTS

JANUARY 9, 2020

For example, studies show that one in every five millennials would abandon travel booking processes if their preferred payment method was not offered. Millennials are set to become a significant portion of global travelers (they already are, in fact), so it is critical for platforms to reach them in the channels where they are already.

Millennials 134

Millennials How To Trends Payments 134

PYMNTS

SEPTEMBER 12, 2017

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.”

Mobile 205

Mobile Millennials Study Online 205

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett – is for the brand to build back its audience particularly among millennial shoppers. And as Karen Webster noted in a commentary on the rise of the Bridge Millennials – and what it will mean – merchants are not wrong to be a little obsessed with this group of consumers. “We

Millennials 128

Millennials Retail Branding Mobile 128

PYMNTS

NOVEMBER 14, 2017

Online consumer lending – in a variety of forms – has grown explosively over the last decade. The recent release of a study by the Cleveland Federal Reserve has managed to increase the decibel level of that debate. So how did one branch of the Fed end up on such a different page from their counterparts? Cleveland’s Dark Outlook.

Study 101

Study Lending Online Cleveland 101

PYMNTS

SEPTEMBER 18, 2019

Among the forces working to influence and change retail — and do so into the 2019 holiday shopping season, as well as the 2020s — is the rise of bridge millennials. Having had the time to establish their careers, they enjoy higher spending power than younger millennials, who are just now dipping their toes into the professional world.

Millennials 109

Millennials Retail Study Online 109

Perficient

FEBRUARY 9, 2021

Millennials — digital natives with arguably the greatest generational spending power — “have the lowest opinion of most industries’ digital services,” according to the same report. A Salesforce study revealed that 88% of companies plan to accelerate digital investments in 2021.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

JANUARY 1, 2021

PYMNTS has tracked those changes every step of the way via exclusive research , Tracker reports and studies, starting on March 6, a full 10 days before the country – or large swaths of it – were locked down. For the purposes of this exercise, we’re going to describe the “typical” grocery shopper – a bridge millennial, a 36-year-old mom of 1.93

Study 362

Study Survey Exercises Cards 362

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett, is for the brand to build back its audience, particularly among millennial shoppers. And, as Karen Webster noted in a commentary on the rise of the bridge millennials – and what it will mean – merchants are not wrong to be a little obsessed with this group of consumers. “We

Millennials 122

Millennials Retail Mobile Branding 122

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. It also purchased online pharmacy PillPack , and owns Zappos and fashion eTailer Shopbop. The year is 2039. By then, it might be.

Online 197

Online Retail Mobile Branding 197

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. In collaboration with Visa , we studied 2,800 U.S.

Millennials 212

Millennials Study Payments Data 212

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

OCTOBER 1, 2019

A new report by the Federal Trade Commission (FTC) has revealed that millennials are 25 percent more likely to report losing money to fraud than consumers ages 40 and over. Online shopping fraud reports include complaints about items that are never delivered or are not as they were advertised.

Millennials 101

Millennials Fraud social media Online 101

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. The Tracker also explores how the payment preferences of younger generations — such as bridge millennials, millennials and Gen Z — may be well-suited for utilizing BNPL. About The Tracker.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

DECEMBER 14, 2020

Consumers across the nation have instead hunkered down at home, working, socializing, shopping and paying online. Two groups of connected consumers continue to own more devices than all the rest: superconnected consumers and bridge millennials.

Millennials 278

Millennials Report Examples Groups 278

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

DECEMBER 9, 2019

The study estimated that the average value per consumer payment came in at $92. Looking at the trend from 2017 to 2018, the study noted, “the decline in the use of paper instruments is primarily in cash , a statistically significant decline from 12 payments per month to 11. Of the average 43 payments per month reported by U.S.

Study 140

Study Payments Cards Survey 140

PYMNTS

MAY 10, 2018

The retail torch is being passed to a small cross-section of consumers, where Generation X meets the millennial generation, known as the bridge millennials. Dubbed the “Amazon generation,” bridge millennials are between 30 and 40 years of age, just reaching the prime of their lives as consumers. purchases every year.

Millennials 113

Millennials Marketing Data Retail 113

Accenture

APRIL 26, 2017

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives. But our study gives no indication of that. So, what does the research tell us? Stay tuned. [1-5]

Millennials 277

Millennials social media Innovation Study 277

PYMNTS

MARCH 30, 2016

But just when the last iPods started giving way to entirely online streaming services, millennial audiophiles suddenly fell back in love with vinyl records — a music format they never even knew growing up. How curious, it seems, that a similar thing is happening between millennial shoppers and mobile and physical coupons.

Millennials 100

Millennials Mobile Study Retail 100

PYMNTS

FEBRUARY 7, 2017

While most millennials were brought up in the age of the computer, baby boomers can remember a time when they weren’t surrounded by technology. It’s a peculiar dichotomy to compare millennials to their parents’ generation, the baby boomers. percent, millennials (who are in part to blame for this) aren’t the main contributing factor.

Millennials 100

Millennials social media Boston New York City 100

PYMNTS

DECEMBER 30, 2020

The December edition of the Buy Now, Pay Later Tracker® explores how consumers’ shifts toward using BNPL solutions in stores and online accelerated during the holiday shopping season, as well as how this trend is poised to grow in the year ahead. One study found that 41 percent of U.S. The Latest Buy Now, Pay Later Developments.

Payments 276

Payments Trends Millennials United States 276

PYMNTS

DECEMBER 24, 2019

“Sneakers, of course, are always popular,” and that popularity looks likely to hold well after the 2019 holiday shopping season — thanks to the preferences of younger shoppers, including millennials and Generation Z. Sneakers used to be functional, but now, they are part of who you are,” he added. That’s not all.

Millennials 139

Millennials Branding Trends Retail 139

Chris Skinner

JULY 26, 2018

Things we’re reading today include … This Is the Bank with the Worst Reputation in America Metro Bank has a credibility problem Why bank mergers are always riskier than markets think Study Reveals Millennials Shun Banks with Poor Online Service Starling Bank card design reflects ‘how we actually use our … The post Things worth (..)

Metro 157

Metro Millennials America Study 157