PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. Instant Payments and the Millennial Push.

Millennials 239

Millennials Payments Lending Study 239

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. population is considered millennial or younger as of July 2019), the demand for personalization in the commerce experience grows. Leveraging Data Responsibly .

Strategy 332

Strategy Tools Industry Data 332

PYMNTS

DECEMBER 24, 2019

Yet, instead of offering the option to pay now and buy later, the credit cards reversed the order of operation and allowed customers to buy now and pay later over time. According to a study cited by Afterpay, most millennial consumers buy fashion and beauty items more frequently than other items, such as books, entertainment or home goods.

Millennials 139

Millennials Branding Trends Retail 139

PYMNTS

JUNE 2, 2017

Since banks typically want to see at least three years of financal data when making funding decisions, our study confirms that established businesses with higher annual revenues are more likely to be approved for loans than newer companies owned by younger applicants.”. The media focus on Millennials as if there is no other growth group.

Millennials 111

Millennials Study Lending Capital 111

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. Baby Boomers. was home to 81.3 million people in the U.S.,

Retail 147

Retail Millennials Study Trends 147

PYMNTS

NOVEMBER 21, 2018

20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). Research from Capterra published on Tuesday (Nov. While nearly two-thirds of U.S.

Study 129

Study Survey Leadership Technology 129

PYMNTS

MAY 4, 2017

The Cardtronics executives noted that the studies are not all that surprising, and where once the findings reflected increasing cash adoption across, say, Europe, recent research has borne out the same trends in Europe and the Americas. Clearly operating efficiency remains a priority but [so does] consumer engagement.”.

ATM 192

ATM Millennials United States Study 192

PYMNTS

NOVEMBER 27, 2019

Additional PYMNTS research found that firms believe implementing automation could significantly improve their operations, particularly their B2B payments. The following Deep Dive outlines automation’s benefits, its potential ROI for implementing organizations and how these solutions can recruit millennial workers. . A notable 80.8

Millennials 161

Millennials Payments Capital Technology 161

PYMNTS

NOVEMBER 5, 2018

Whether through buy-online, pickup in-store programs or other efforts that mix the digital and physical sides of retail, consumers are responding to that combination — and that especially includes millennial shoppers, Schreiner noted. It’s easy to overestimate millennials’ engagement with technology,” he said.

Retail 179

Retail United States Millennials Online 179

PYMNTS

APRIL 29, 2020

Millennials carry two fewer credit cards than their Generation X counterparts, for example, and are the single-largest demographic group using BNPL solutions. consumers: A study of Afterpay’s 4.4. Millennials are avid fans of the outdoors, with 81 percent of saying they would consider taking up hiking as a hobby.

Payments 175

Payments Millennials Cards Retail 175

Insights on Business

FEBRUARY 13, 2019

They use the Bradesco infrastructure, but they operate in parallel. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. If it doesn’t, negative news travels fast through millennial networks. Hyper-connected journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MAY 19, 2020

As far back as late 2019, the second edition the Visa/PYMNTS How We Will Pay study demonstrated that the home and its voice-enabled devices were well on their way to becoming the consumer’s connected commerce command center. percent of bridge millennials have done so. Another 41.8 And consumers plan to stick with their new behaviors.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

JANUARY 14, 2021

One survey determined that 19 percent of failed deliveries stem from erroneous delivery addresses, for example, and 66 percent of respondents cited address accuracy as key to their business operations. Consumers may lack trust in the identity verification process during onboarding, according to one study. Gaining Consumer Trust.

Analytics 170

Analytics Data Study Millennials 170

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

PYMNTS

DECEMBER 11, 2019

Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations. The fight to become the travel marketplace that wins millennial business is only mounting as millennials become a larger portion of the consumers who travel the world and seek new experiences.

Marketing 132

Marketing Millennials social media Case Study 132

FICO

APRIL 22, 2020

What does this mean for collection operations? And even, “What can we do to make sure our operations come out of the crisis in as good shape as before—or maybe better shape?”. I believe that on the other side of this crisis, collection portfolios, workforces and operating models will all have dramatically changed.

Operations 85

Operations Study US Millennials 85

PYMNTS

NOVEMBER 3, 2020

Schools and universities will be allowed to continue to operate, but all bars and restaurants must close except for takeout and delivery. According to the study, bridge millennials engage in 14.1 In other words, 45 percent of the activities that bridge millennials do on a day-to-day basis involve making a purchase.

Millennials 146

Millennials Data Study Survey 146

PYMNTS

AUGUST 9, 2019

Then, there are Bridge Millennials. Bridge Millennials are a unique group of consumers, comprised of individuals between 30 and 40 years of age who exhibit cultural characteristics of both Generation X and Millennials. Among the Bridge Millennials in our study, 37.8

Data 155

Data Millennials Google Apple 155

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. A new study from Carnegie Mellon University found that liberal return policies can result in an improved customer experience, especially for omnichannel retail. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

FEBRUARY 9, 2018

Kearney partner Michael Brown, a co-author of “The Future of Shopping Centers” study, told Chain Store Age. With room for new establishments, malls operators are redesigning their spaces to make room for consumer experience spaces like restaurants and gyms. The Millennials. Millennials, in particular, love to buy clothes online.

Millennials 116

Millennials Retail Study Operations 116

PYMNTS

FEBRUARY 13, 2017

million last month to purchase the retail condo housing Murray’s flagship store, affiliated classrooms, as well as its catering and event operations. Murray’s former owner, Rob Kaufelt, will reportedly remain as a strategic adviser, and the team leading the New York City operation will largely remain unchanged. percent of U.S.

New York City 123

New York City Millennials New York Online 123

Perficient

MAY 17, 2022

And if all this wasn’t enough to keep a credit risk manager from sleeping well at night, consider this: A recent Consumer Reports study found that auto loan portfolios may be riskier than previously thought. Delinquency rates are rising to levels not seen since the Great Recession, especially among Millennials and Gen Z.

Strategy 294

Strategy Customer Experience Study Technology 294

PYMNTS

DECEMBER 21, 2020

Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. This digital shift — doing less in the physical world and more in the digital world for the same activity — is based on 16 longitudinal studies that PYMNTS has conducted of a national sample of more than 40,000 U.S. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services.

Mobile 169

Mobile Study Security social media 169

Independent Banker

NOVEMBER 21, 2021

includes (from left): Christina Johantgen (head of marketing and creative), Joe York (head of product), Kelsey Cahill (summer associate), Jackie Charron (chief operating officer and executive vice president), Debbie Morin (chief financial officer), and CEO Charley Cummings. The team at Walden Mutual, a planned de novo in Concord, N.H.,

Community 170

Community New Hampshire New York Millennials 170

PYMNTS

JANUARY 27, 2020

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. employees would like access to their wages before their designated paydays, according to a recent study.

Management 160

Management Taxes Tools Metro 160

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

APRIL 12, 2019

A study from The American Journal of Medicine indicates that market pressures in the industry are pulling doctors away from primary care and into sub-specialties. And that figure, according to a Kaiser Family Foundation study , can vary depending on the age of the person. The AAMC noted that primary care will be hit the hardest.

Houston 118

Houston Study Millennials Retail 118

PYMNTS

AUGUST 21, 2018

Chevron, which operates approximately 8,000 gas stations in the U.S. Millennial Promise. That same study found that 43 percent of high-income millennials are more likely to visit a gas station if its app offers them convenience, loyalty and savings. million more downloads annually. Other Activity. Vital Incentives.

Payments 116

Payments Millennials Study Mobile 116

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.

Management 130

Management System Millennials Study 130

PYMNTS

AUGUST 10, 2020

It also limits the growth possibilities of microbusinesses that need funds to acquire new clients and to invest in their operations. . Those payors operating in sectors where the costs of switching to a competitor are low, however, recognize that they may have to make instant payments available for free. .

Report 228

Report Payments Millennials Cards 228

PYMNTS

MAY 4, 2020

The fifth PYMNTS study of consumer behavior before and during the course of the pandemic, now encompassing a national sample of more than 12,000 consumers as of April 27, shows that nearly two times as many Americans have little or no interest in leaving their homes to reengage in the physical world as those who do. percent from 35.5

Study 209

Study Online Course Retail 209

Accenture: Banking

MARCH 20, 2017

Accenture recently examined rapidly changing consumer expectations in banking in our 2017 Global Distribution & Marketing Consumer Study , which gathered the views of more than 33,000 customers across 18 markets. Instead, they’re behaving like knuckleball pitches that move fast, but in erratic and unpredictable directions.

Marketing 150

Marketing Cyber Security Study Meeting 150

Accenture: Banking

MARCH 20, 2017

Accenture recently examined rapidly changing consumer expectations in banking in our 2017 Global Distribution & Marketing Consumer Study , which gathered the views of more than 33,000 customers across 18 markets. Instead, they’re behaving like knuckleball pitches that move fast, but in erratic and unpredictable directions.

Marketing 150

Marketing Cyber Security Study Meeting 150

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Mobile 45

PYMNTS

JUNE 28, 2019

Earlier this month, Square announced the launch of new order management integrations for Square for Restaurants, which will allow orders from DoorDash, Postmates and Caviar to automatically integrate into a restaurant’s point of sale (POS) to streamline operations. The pressure is on, though, based on a study from consulting firm BRP.

Mobile 138

Mobile Millennials Online Payments 138