PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In Comscore data says the share of U.S.-based

social media 257

social media Video Branding Online 257

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

JUNE 29, 2018

That bet could complicate, in a positive way, some of the general ideas out there about the preferences of millennial consumers. The integration of such tools is designed with those millennials in mind, part of the company’s effort to gain more revenue from a new generation of drivers. Winning Millennial Loyalty.

Millennials 101

Millennials social media Marketing Branding 101

Insights on Business

JUNE 14, 2017

; increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. They are tech savvy, mobile and social. More than ever – millennials seek customized experiences without a corresponding increase in prices.

Marketing 156

Marketing social media Millennials Customer Experience 156

PYMNTS

MARCH 17, 2020

Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. Such tools allow consumers to find items that match photos of similar products and narrow their searches based on visual characteristics. Shopping online is second nature for most consumers, especially millennials and Gen Z.

Retail 143

Retail Tools Millennials social media 143

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

South State Correspondent

DECEMBER 12, 2024

We assume that every Boomer cannot handle technology, and every Millennial wants to get married late. We now have tools at our disposal that can tell us what each one of our customers are thinking, no matter their gender, age, income, address, or culture. If you do not like our tools or do not need them no problem.

social media 195

social media Tools Marketing Data 195

PYMNTS

MAY 4, 2017

Between Venmo’s services and new competitors like Zelle arriving on the scene, consumers have plenty of tools and solutions at their fingertips to help them send money requests to friends and families to split expenses. Vaughan said that adding this social media component to the dynamic makes P2P payment requests less uncomfortable.

social media 104

social media Payments Millennials Mobile 104

PYMNTS

DECEMBER 8, 2016

Between the Instagram selfies, Twitter hashtags and Facebook posts, millennials seem to overshare. Their life is an open book on social media, and even the tiniest of details are never too much to provide. Millennials expect technology to intelligently know who they are, with any investigative work done on the back end.

Millennials 100

Millennials Data social media Technology 100

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

FEBRUARY 24, 2017

Revlon will be stamping its name on 10 million Amazon shipping boxes, said Internet Retailer , to make an impression on eCommerce shoppers (especially the coveted millennial cosmetics market) as part of a campaign called the Love Project. As PYMNTS reported in December , the beauty industry has become ruled by millennials.

Millennials 121

Millennials social media Strategy Branding 121

PYMNTS

JANUARY 14, 2021

Staying on top of accurate consumer addresses can seem impossible, however, without the right tools in place. Census Bureau ’s Geocoder tool allows users to find a single address or as many as 10,000 at a time, which can then be used as a web interface or application programming interface (API).

Analytics 170

Analytics Data Study Millennials 170

Accenture: Banking

MAY 7, 2019

And it’s not just millennials who are thinking of jumping ship. However, this isn’t just a frustration for your average millennial. Digital ID & verification: Numerous tools, such as Trulioo and Jumio, can be integrated to auto-validate customers as part of their online journey. Complexity needs the human touch.

Customer Experience 225

Customer Experience Online Millennials social media 225

PYMNTS

NOVEMBER 30, 2020

They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. This is especially true for Generation X and millennial consumers, at 37 percent and 36 percent, respectively. The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

NCR

JUNE 8, 2016

Perhaps the most important and impactful way credit unions can attract and retain millennial members is through social engagement. billion daily active users, these social platforms have the potential to be an outstanding marketing tool for a credit union. Social media wasn’t developed to be a silent one-way street.

social media 40

social media Millennials Strategy Industry 40

PYMNTS

OCTOBER 26, 2018

Pinterest, as the web’s best-known social media network/visual search engine, is among favored spots for online shoppers. Millennials use Pinterest as often as they use Instagram, and though the average age of a Pinterest use is a little over 40, the average age of an active Pinner is in the 30s.

social media 167

social media Tools Retail Report 167

PYMNTS

JANUARY 27, 2020

It’s a measure of engagement that Schlossberg likens to “social media-style engagement,” and goes well beyond what many other personal financial apps struggle to achieve. Fifty-one percent of Even users look at the app every day, and use it to actively manage their finances and spending habits. Regulatory Thickets.

social media 199

social media Tools Mobile Millennials 199

PYMNTS

JANUARY 15, 2019

In addition, the firm said that it is launching the second phase of its advertising campaign known as “Money is Changing,” and where the campaign will train a spotlight on millennial women, with focus on steps they have taken to tackle and overcome money-related challenges. India and Mexico.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. Boosting shopping via smartphone has been a challenge for retailers, even as consumers spend many hours each day using their phones to interact with banks, brands, news platforms and social media outlets.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

MAY 19, 2017

From eCommerce warehouses like Amazon to social media sales, it’s no secret that constant connectivity has changed many consumers’ shopping habits. In fact, Kapoor said, the company has used connected tools, including mobile websites and social media marketing, to sweep up SharkNinja’s market share of vacuum cleaners in the U.S.

social media 100

social media Branding Retail Online 100

PYMNTS

AUGUST 26, 2019

Much has been written about artificial intelligence (AI)-powered tools for fraud detection and security. Visual search has held promise for online retailers for some time, especially since offering more visual content can engage tech-savvy millennial and Gen Z consumers. What else can it do, though, especially for online marketplaces?

Customer Experience 109

Customer Experience Millennials Retail Tools 109

PYMNTS

NOVEMBER 23, 2018

Indeed, that is one of the main ideas behind Instagram ’s recent move to offer three new ways for users of the Facebook-owned photo-sharing social media platform to discover products. PYMNTS recently caught up with Paige Cohen, manager at Instagram to learn more about Instagram’s updates to their shopping features. Mobile Bridges.

social media 163

social media Mobile Branding Retail 163

NCR

JUNE 29, 2016

More worrisome are the kids who can’t remember a time before social media. And it has to do with the dreaded ‘m’ word: Millennials. When it comes to millennials, however, it’s very different. According to Gallup’s most recent report , barely 25% of all millennials feel an emotional attachment to a brand.

Millennials 45

Millennials social media Video Tools 45

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. It has also meant working in anticipation of the changing needs of millennial users. You just start with that digital-first mindset.”.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

OCTOBER 10, 2018

Today, throwing digital marketing dollars at influencers seems like such a common and obvious move for a brand trying to tap into millennial consumers that it’s barely a news event at this point. I have all the tools; I have all the information from these girls.’ It was the perfect place for Something Navy.

Branding 184

Branding social media Marketing Millennials 184

PYMNTS

APRIL 11, 2016

A roundup of new research released last week revolves around the adoption of innovation and the trend away from legacy tools. Research also uncovered gaps in how businesses interact with innovative tools depending on who’s using it — financial executive versus corporate traveler and even millennial business owner versus Baby Boomer.

Millennials 100

Millennials Software social media Cards 100

PYMNTS

APRIL 27, 2016

Can the data trapped in “Digital Exhaust” – like online and social media data – be used to validate identity and predict fraud? Suppose you could build a model that would help financial institutions of any kind fill in those gaps with online and social data that could make thin files thick without increasing their risk?

Online 100

Online Data social media Fraud 100

PYMNTS

DECEMBER 22, 2018

Social media promotes the experience of buying and decorating those trees, something that is considered, in certain quarters, as more “authentic” than going with an artificial option. That is helpful especially for “millennial and Generation Xers,” he said. An longstanding adage — cliché? An longstanding adage — cliché?

Industry 134

Industry Millennials Online National 134

PYMNTS

MAY 11, 2018

Analysts and media reports say that the service more than likely foreshadows other China-centric features to come from the hospitality, tourism and payments industries. The social media and messaging provider recently signed a deal with Western Union to add WeChat Pay to Western Union’s GlobalPay for Students. So is WeChat.

Retail 129

Retail Payments social media Mobile 129

Gonzobanker

APRIL 3, 2019

It’s not a “Millennial thing.” Focus on digital marketing and social media , supplemented with physical outreach to drive digital , such as enhanced contact centers, bank-at-work programs, trade shows, art exhibits and other outreach. It’s now the primary way the purchasing process begins, if not finishes.

social media 105

social media Exercises Millennials Training 105

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help. Keeping up with what’s next.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

DECEMBER 3, 2019

Even so, it will require long and hard work to build those better consumer experiences — and to provide tools and apps that enable bank and CU customers to exercise more control. Among millennials, for instance, some 80 percent frequently use apps that offer full controls. Banks are starting to recognize that,” Ali said.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

MAY 26, 2017

PYMNTS caught up with Alexandre Gauthier, VP of marketing at Amilia, for insight into how new payment tools are modernizing the payment process for the recreational activities market, including youth sports, camps, daycare and parks and recreation, among others. The Alternative to Facebook?

Marketing 115

Marketing Payments Community Millennials 115

PYMNTS

JULY 26, 2016

The companies that are going to succeed and be successful in this space — and it doesn’t matter if they’re selling a can of Coca-Cola or an $80,000 Tesla — are the companies that “embrace” social, mobile and omnichannels and use them as tools to better connect with potential customers and “foster brand loyalty,” according to WBR Digital.

Branding 100

Branding social media Millennials Study 100

PYMNTS

MAY 3, 2016

Millennials are more optimistic about the next six months than business owners over the age of 50, researchers said. Finally, Capital One pointed to a gap in the use of technology and digital tools by these small business owners.

Capital 100

Capital social media Leadership Millennials 100

Independent Banker

AUGUST 25, 2016

Digital tools and tactics. social media presence. With the average individual spending 100 minutes on social media each day, it’s entirely possible for community banks to share some of that screen time. 2016 IB Social Media Leaders. View 2016 IB Social Media Leaders here. By Sam Schaust.

social media 70

social media Community Bank Community Video 70

PYMNTS

AUGUST 7, 2018

It can happen pretty much anywhere, given the right tools. A potential consumer might visit a social media site, or a site devoted to, say, home cooking, with the main goal of reading content, learning something or digitally hanging out with like-minded people. Contextual Commerce Landscape. I’m happily surprised.”.

Meeting 110

Meeting social media Report Retail 110