Remove Millennials Remove User Experience Remove Video
article thumbnail

Poor User Experience Can Be Subscription Commerce Deal-Breaker

PYMNTS

In certain segments, such as streaming video, index scores have climbed past 90 points. percent of millennials planning on the same. percent for bridge millennials. It’s not a stretch to imagine that Generation Z and millennials have lower earning power. Poor user experience, though, can be a true deal-breaker.

article thumbnail

Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Insights on Business

; increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. More than ever – millennials seek customized experiences without a corresponding increase in prices. They are tech savvy, mobile and social.

Marketing 156
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Pandemic’s Push For The FI/FinTech ‘Win-Win’

PYMNTS

That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

Fintech 224
article thumbnail

The growing interest in digital banks

Insights on Business

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

article thumbnail

Gamification: a Game Changer for Customer Engagement Strategies

Jack Henry

Gamification is not just the idea of designing slick applications or web sites that have the look and feel of a video game. It combines the idea of the user experience, loyalty programs and behavioral economics as a business strategy to drive customer engagement the way video games do.

article thumbnail

How J.Crew Is Dipping Into Amazon’s Waters

PYMNTS

J.Crew plans to have Amazon Warehouse create the listings and ship the products – but J.Crew has offered media, such as videos and photos, to help Amazon create the brand page. To achieve that, Party City is focusing on the up-and-coming millennial shoppers, a segment that is increasingly looking for online shopping options.

Branding 101
article thumbnail

Fighting Financial Awkwardness With Faster Payments?

PYMNTS

Be it an Uber ride, a music or video download or access to banking services, consumers expect instant gratification. While other services, including Zelle and Splitwise, allow users to divvy up expenses, they lack a social media element that millennials have come to enjoy. A Cure for ‘The Awkwardness of Money’?