Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Take MTailor , a company that created a mobile app experience to be your digital tailor. Giving the Consumer Control.

Customer Experience 538

Customer Experience Branding Video Online 538

BankNXT

MARCH 1, 2017

USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.

UX 40

UX User Experience Digital Banking Online 40

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

Innovation 210

Innovation Mobile Study Survey 210

PYMNTS

JULY 23, 2020

These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. The depth of these experiences available in card management is so robust.”.

UX 165

UX Cards Google User Experience 165

Bank Innovation

MARCH 27, 2018

A focus on simplicity and UX design that intimately appeals to younger users such as millennials and Gen Z users, fintech investor Ron Suber told Bank Innovation. EXCLUSIVE—What’s behind the growth of personal finance management platform MoneyLion?

Millennials 170

Millennials UX Fintech Innovation 170

Celent Banking

JULY 12, 2016

In March of this year the Federal Reserve released the newest iteration of its consumer survey report on mobile banking, Consumers and Mobile Financial Services 2016. One fact that sticks out is how slow mobile banking adoption has been over the last few years. But why then have forecasted rates of adoption not been realized?

Mobile 100

Mobile Survey UX Strategy 100

Perficient

AUGUST 9, 2022

Financial institutions can help combat these “bank branch deserts” by investing in more customizable mobile banking platforms that include easy-to-reach customer support representatives and AI-powered chatbots that are sophisticated and multilingual. Education and advocacy.

Community 275

Community Customer Experience ATM Examples 275

PYMNTS

MARCH 9, 2020

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. Walmart was an early adopter of the headless eCommerce approach, using a tech stack that promoted faster loading times, intuitive design and an app-like experience on mobile. Now let’s go headless.

Retail 208

Retail User Experience Study UX 208

PYMNTS

FEBRUARY 20, 2020

Without getting too deep into the details, Lucaciu has become a fan of Google ’s Angular platform, which allows one set of code to be written for web and mobile. The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not.

UX 210

UX Retail Technology Mobile 210

PYMNTS

AUGUST 11, 2017

Searching by images has become one of the more popular ways to find something online. With companies like Pinterest and Facebook, we’ve seen an uptick in visual images appearing online. traffic (80 percent) and orders (70 percent) come from mobile, with people spending an hour and a half on average each month.

UX 101

UX Mobile Online Apple 101

PYMNTS

SEPTEMBER 18, 2020

This week, Chime, focused on banking via mobile apps, held a $485 million series F funding round that valued the company at $14.5 The online-only bank lets customers deposit and save money on its platform and spend using a no-fee debit card. billion, as CNBC reported. billion garnered only 18 months ago.

Los Angeles 231

Los Angeles UX Cards FDIC 231

PYMNTS

APRIL 3, 2019

Ordering a cup of joe in the morning is standard practice for many, but customers couldn’t order it from their phones until 2015, when international coffee chain Starbucks launched order-ahead on its mobile app. Since then, the chain’s mobile orders have more than doubled and, as of 2018, made up 13 percent of all U.S.

Mobile 101

Mobile Innovation UX Security 101

South State Correspondent

JANUARY 23, 2023

How can our mobile banking app be more inclusive to older adults? Make a mobile banking wireframe so a customer can report a problem at a specific branch. What are common UX issues for bank web pages? ChatGPT can be embedded in a bank’s online and mobile application via API.

Tools 370

Tools Examples Data Analysis 370

BankNXT

OCTOBER 11, 2017

This week, mobile banking features, by Benedict Shegog. Top 11 mobile banking features your customer will love on BankNXT. The 11:FS Pulse team trawls through bank and fintech apps, sorting the good from the bad.

Mobile 78

Mobile Fintech User Experience UX 78

PYMNTS

JULY 14, 2016

The home furnishings and fashion accessories online retailer that was once valued at $1 billion is banking on an updated iOS app that includes augmented reality tech to buttress its floundering business. Mobile is very important and a big focus for us right now,” Bergh told Internet Retailer. Remember Fab ?

UX 100

UX Retail Branding Apple 100

Fintech Labs Insights

NOVEMBER 8, 2016

But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. As recently as 2010 they were the last major bank to launch a native mobile banking app. The post Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One appeared first on Finovate.

UX 17

UX Capital Mobile User Experience 17

Perficient

MARCH 4, 2021

How often have you been distracted by a mobile device text or notification while you’re doing something, such as completing a form on another device? Also, if someone has color blindness or low vision, enhancing color contrast makes a visual design perceivable. Perceivability Must be Adapted for Any Situation.

Guidelines 376

Guidelines Technology Video Operations 376

BankNXT

AUGUST 30, 2016

Faisal Khan on understanding the behavioural aspects of mobile wallet commerce, and what years of research tells us. Building a mobile wallet that customers want on BankNXT.

Mobile 57

Mobile US User Experience UX 57

PYMNTS

SEPTEMBER 18, 2020

This week, Chime, focused on banking via mobile apps, held a $485 million series F funding round that valued the company at $14.5 The online-only bank lets customers deposit and save money on its platform and spend using a no-fee debit card. billion, as CNBC reported. billion garnered only 18 months ago.

Los Angeles 140

Los Angeles UX Cards FDIC 140

Fintech Labs Insights

AUGUST 31, 2016

The ongoing migration to mobile provides financial institutions a chance to reboot their approach to delivering information digitally. desktop online banking) was primarily about porting paper-based statements into an online format. mobile banking) is where modern processing power and machine intelligence pays off.

Mobile 22

Mobile UX Seattle Online 22

BankNXT

MARCH 20, 2017

When it comes to showing off your mobile credentials, is there a difference between challenger banks and incumbent banks? Should you put a mobile screenshot on your homepage? Jim Bruene looks at some examples. on BankNXT.

Mobile 46

Mobile Examples User Experience UX 46

PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By Consumers are increasingly using online and mobile channels – and living in ecosystems like Google and Amazon where they shop for, discover and buy products. He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. Security of transactions, after all, stands as one of the top priorities of online shoppers. It’s UX 101,” Habibi said. “No So can being redirected to commerce sites that seem shoddy or otherwise untrustworthy. Many Moving Parts.

User Experience 100

User Experience UX social media Retail 100

BankNXT

JUNE 3, 2016

Mike Lawson talks to Sarah Clark from Mitek about how its Mobile Verify instant ID documentation verification technology has gone omni-channel. Mitek’s Mobile Verify and omni-channel needs on BankNXT.

Mobile 40

Mobile Technology UX Video 40

BankNXT

APRIL 25, 2016

US consumers have yet to realise the benefits of mobile banking, says Resham Karira, who outlines three issues to tackle the issue. Time to shake up US mobile banking on BankNXT.

US 40

US Mobile UX Digital Banking 40

BankNXT

OCTOBER 11, 2016

Stephen Greer reviews the Mobile Banking and Payments Summit and shares his thoughts about mobile wallets. Impressions from the Mobile Banking and Payments Summit USA 2016 on BankNXT.

Mobile 40

Mobile Payments UX Video 40

BankNXT

MAY 3, 2016

Jeremy Pollack reveals statistics that show mobile banking uptake among the elderly, according to a US Federal Reserve study. Reaching the over-60 crowd with mobile banking on BankNXT.

Mobile 40

Mobile Study US UX 40

BankNXT

JULY 14, 2016

There's a disconnect between the hype surrounding mobile banking and the reality of how consumers are actually interacting with financial institutions. Mobile banking adoption growth is slower than you think on BankNXT. Story by Stephen Greer.

Mobile 40

Mobile UX Trends Digital Banking 40

BankNXT

JUNE 7, 2016

Jeremy Pollack provides some useful tips on how banks can enhance the mobile experience for customers by focusing on mobile apps. 5 ways banks can develop or improve their mobile apps on BankNXT.

Mobile 40

Mobile User Experience UX Online 40

Fintech Labs Insights

SEPTEMBER 23, 2015

Seeing Payments , Big Data and Mobile as major themes reminds us what matters most to those building tomorrow’s fintech today. The post From API to UX/UI: A Preview of FinDEVr 2015 appeared first on Finovate. For example, compare this year’s Theme Cloud above to the one below from our inaugural FinDEVr last year.

UX 12

UX San Francisco Case Study blockchain 12

Fintech Labs Insights

SEPTEMBER 17, 2015

Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. The post Encap’s Omni-Channel Enablement Platform Offers a Consistent & Secure UX Across Channels appeared first on Finovate. ” Presenting Adam Dolby (VP, Bus. Founded: 2007.

UX 12

UX Security CA User Experience 12

BankNXT

NOVEMBER 23, 2016

How SACU launched mobile card controls using Facebook Messenger on BankNXT. Mike Lawson talks to Adele Glenn from SACU about using Facebook Messenger to create an omni-channel experience for its customers.

Mobile 40

Mobile Cards UX Video 40

BankNXT

NOVEMBER 28, 2016

Axis Bank engages mobile users with augmented reality app on BankNXT. Axis Bank is cleverly taking advantage of smartphone penetration in India, says Resham Karira, and will improve customer engagement as a result.

Mobile 40

Mobile User Experience Customer Experience UX 40

BankNXT

APRIL 13, 2016

Luis Rodriguez provides useful tips for banks looking to go authentically digital with their mobile banking strategy. Four ways for banks to stay competitive in mobile banking on BankNXT.

Mobile 40

Mobile Strategy Customer Experience UX 40

Gonzobanker

JULY 20, 2022

Manage execution and especially vendor performance as new releases and features come online. The product manager should uncover these capabilities, make recommendations to management, and help raise awareness for the potential business benefits of bringing these features online. The post Who Owns Digital?

Digital Strategies 168

Digital Strategies Strategy Leadership Customer Experience 168

PYMNTS

AUGUST 9, 2019

Some pick up their mobiles phones to check Instagram or Facebook, while others open an app to check the weather or the headlines from their preferred news outlets. But there isn’t one, universal mobile app that consumers can rely on to help them do it all. Yet, our research suggests that there could be — at least in theory.

Data 155

Data Millennials Google Apple 155

Gonzobanker

MAY 1, 2018

The new platform is built for the cloud with single page technology responsive design for online and mobile usage. The ability to integrate the PSCU tools and systems into this digital platform may well provide the seamless experience that credit unions have been looking for since the launch of online banking. Final Thoughts.

System 76

System UX Data Tools 76