Bank Innovation

JANUARY 2, 2019

All that is changing due to emerging technologies. The banking industry is facing many unprecedented challenges due to the rise of financial technology companies. Industry-leading operators, as well as ambitious startups in the banking scene, […].

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APRIL 4, 2022

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

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PYMNTS

NOVEMBER 24, 2020

At a time when the global pandemic and ensuing economic upheaval have blurred the boundaries between traditional means of payment, the CEO of global payment- and banking-solution provider i2c says the biggest business opportunity ahead will be in credit, with mobile becoming the biggest game-changer. All About Mobile. phenomenon.

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OCTOBER 13, 2020

Though as consumers embraced the internet and mobility newer channels emerged. This stifles opportunities at innovation and constrains businesses to continue operating as they were at time of installation, and not instead evolving as their internal processes need to change.

Technology 340

Technology Customer Experience Software Resources 340

PYMNTS

NOVEMBER 3, 2020

Last month, American Airlines announced that it will be piloting a new touchless mobile identity system at Dallas/Fort Worth International and Reagan National airports that will allow passengers to verify their identities with their faces at the check-in desk. Your mobile ID will be deleted from the cloud after your consent period expires.”.

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PYMNTS

NOVEMBER 23, 2020

Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Advanced AI Makes Systems Smarter. Catering to Individual Tastes at Scale.

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PYMNTS

AUGUST 21, 2020

As Wirecard AG’s global operations close following its bankruptcy filing, the German payment company has agreed to sell what’s left, the Financial Times reported. In addition, he noted that the sale of some of the company’s operations in Britain and North America could be announced soon. billion euros ($2.1

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PYMNTS

APRIL 24, 2020

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

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PYMNTS

JUNE 25, 2020

Rob Daniel, lead of financial products at Uber, was hesitant to call it a mobile wallet, saying its intent was merely to offer people an easier way to pay for Uber’s services and better plan out their spending through the platform.

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PYMNTS

JANUARY 27, 2021

26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year, operational changes in the industry, consumer behavior, menu trends, employment statistics and more. Creating Culinary Experiences Remotely.

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OCTOBER 20, 2020

Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Your business’s technology infrastructure will need to be scalable to measure the surge of holiday sales, such as Black Friday where orders and online traffic will peak. Becoming Mobile-Friendly.

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FEBRUARY 9, 2021

Understanding the technology systems the enable these fulfillment methods are important for successfully driving positive, enhanced customer experiences, and retailers need to rely on omnichannel fulfillment as a main source of delivery for seamless customer buying experiences, even in post-COVID-19.

Retail 506

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PYMNTS

JANUARY 12, 2021

12) on suspicion of stealing trade secrets before taking a job with Rakuten Mobile, a smaller rival. The arrest comes at a time when the Japanese government is pressuring mobile companies to cut subscription fees. In March of last year, Japan's three major mobile carriers – SoftBank, NTT Docomo Inc. and KDDI Corp.

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PYMNTS

SEPTEMBER 23, 2020

As we discover in PYMNTS’ September 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount , “[The] number of food delivery app users could climb 25.2 When the seesaw stops and COVID cools down, mobile order-ahead (MOA) apps are poised to control a much larger swath of food commerce, with new complexities attending that growth.

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Bank Innovation

JUNE 8, 2018

PREMIUM - When was the last time you went to your bank branch to deposit money? Still thinking? That's because most of the daily banking activity has shifted from branches to the smartphone. But that's not to say people don’t use bank branches at all. They do, but not for the same reasons as they […].

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FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation.

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Tools Innovation Resources Operations 531

PYMNTS

NOVEMBER 19, 2020

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely.

Boston 200

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PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. The Tracker also analyzes how the use of cloud technology can help FIs stay on top of that shift. customers in late May.

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PYMNTS

JANUARY 15, 2021

The Hudson Group plans to add Amazon’s Just Walk Out technology to some of the popular convenience stores the chain operates at more than 1,000 North American airports, train stations and other landmarks and tourist destinations. . You can check out on your mobile. You can check out without touching your mobile.

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PYMNTS

NOVEMBER 18, 2020

Distributed ledger technologies (DLT) could also play a greater role in supporting businesses that want to deliver funds across borders to their workers. How Mobile Apps Are Easing Retail Payments In India. Find more about these and all the rest of the latest headlines in the Tracker ®. Get the full story in the Tracker ®.

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South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

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MAY 28, 2020

Oracle Utilities has long been a leader in industry applications for operations at power generation companies. Improving Mobility & Field Operations with Oracle SCM. Phones and tablets used by utility employees and customers have forced utilities to deal with the challenges of the new mobile era.

Analytics 340

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FEBRUARY 17, 2021

This blog analyzes how technology and the right team can improve your sales enablement program. For a sales enablement program to be successful at its launch and continue to be effective over time, it has to have the right mix of technology tools, and cross-functional teams. Sales Enablement Technology.

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MAY 28, 2020

While it’s true that 5G has the potential to profoundly change the banking industry and be a more significant transformation for mobile technology than earlier generations, it’s also true that potential use cases, from connected payments to augmented reality, are unlikely to take place immediately. Review Mobile App Architectures.

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MARCH 4, 2021

Together, they strive to make various forms of technology accessible to people as much as possible by minimizing or eliminating barriers to information through our senses (hearing, vision, and touch). In other words, a perceivable design simply means that people using assistive technology (or not) can know it’s there.

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PYMNTS

NOVEMBER 9, 2020

The Tracker also examines how mobile and instant disbursement tools could be essential to making sure these individuals are still able to participate and transact within the digital banking world. Another FDIC report found that 31 percent of American consumers are now using peer-to-peer (P2P) mobile wallet apps, for example.

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Tools Mobile FDIC Examples 203

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Chris Skinner

MARCH 22, 2017

I blogged a year ago about TechFin, the incumbents’ view of applying technology to existing banking services, versus FinTech which seeks to transform the financial system. TechFin is to rebuild the system with technology. That is why Jack talks about inclusiveness, as that’s a great strategy with a mobile wallet.

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SEPTEMBER 14, 2020

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system. iOS 14 is expected to work with all mobile devices and iPads that currently run iOS 13. The iPad Mini 4 and iPad Air 2 will not be compatible with the new operating system.

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SEPTEMBER 28, 2020

We believe that there tends to be a gap in strategy when a business strategy meets the operational elements. In other words, how to create your plan by making critical decisions from a business and technology standpoint. Decide: Make operations and technology decisions that align with your defined customer experience and plan.

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Strategy Tools Operations Customer Experience 309

PYMNTS

DECEMBER 16, 2020

Mobile ordering apps are largely responsible for keeping the industry above water, but fraud still plagues the sector. Developments From The Mobile Order-Ahead World. Mobile ordering systems are one of the few tools keeping restaurants afloat as th e pandemic wears on. ChowNow's Fraud-Fighting Lessons Amid The Pandemic.

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MAY 5, 2022

Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. Featured categories list companies that provide technology lending solutions and related services to financial institutions and other tech buyers. And for good.

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MARCH 3, 2021

One of their key factors is through technology. There are some families without high speed internet, but La Puerta is mobile friendly and is intended to make the college journey seamless for students and parents.” La Puerta, Spanish for “the door”, is a dynamic roadmap for students, parents, and young professionals.

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NOVEMBER 17, 2020

Many banks have leveraged digital technologies like cloud computing, robotic process automation, artificial intelligence, and chatbots in response to Covid-19. Some of these solutions were set up in a matter of days, providing immediate results to drive operations forward. Mobile end-to-end account opening is one of those areas.

Mobile 294

Mobile Online Conference Customer Experience 294

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SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. Experiences in these sectors are becoming more consumer-like: channel-less, mobile, more visually oriented, and replete with easy-to-use features that maximize personalization, touch interactivity, and natural language search.

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User Experience Innovation Branding Customer Experience 427

Chris Skinner

JULY 13, 2017

This is forcing banks to replace systems that have been operating for three decades or more, and that is like ripping out the foundations of a building whilst ensuring the house doesn’t fall down. For example, China’s use of mobile payment services now outnumbers the volume of cash payments, with $5.5 It is not easy.

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