Payments Dive

JANUARY 31, 2019

Mobile point-of-sale systems are a growing consideration for retailers, but carry a number of concerns about fraud and secure payment.

Fraud 391

Fraud Mobile Retail System 391

Payments Dive

FEBRUARY 22, 2019

Retailers and others have transitioned physical coupons to the mobile space, as a way to enhance customer loyalty and engagement.

Mobile 371

Mobile Retail 371

Payments Dive

APRIL 5, 2018

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology innovations — namely mobile payments — are impacting customer expectations.

Las Vegas 333

Las Vegas Customer Experience Mobile Retail 333

Payments Dive

APRIL 2, 2019

Millions of Chinese consumers are using mobile payments as their favored method shopping and funds transfer and retailers should leverage that opportunity.

Mobile 377

Mobile Payments Retail 377

Payments Dive

JULY 30, 2019

Despite years of hype and expectations that failed to materialize, mobile payment adoption in the U.S. may be close to a breakthrough as issuers transition to contactless cards and retailers make significant upgrades in POS systems.

Mobile 406

Mobile Payments Retail System 406

Perficient

AUGUST 4, 2020

The use of a mobile app, a progressive web application (PWA), or an integrated website ordering system could have a powerful impact on this process. Just having technology is only half the solution; for mobile, the user experience is vital. An optional permanent mobile device in the stock room. . Low fidelity solution.

Mobile 352

Mobile Management Retail User Experience 352

Payments Dive

APRIL 17, 2018

A TSYS study reveals mobile wallet users intend to use mobile payments more at brick-and-mortar retailers. But intent and actual use could vary based on a number of factors such as a smooth experience and security concerns.

Mobile 352

Mobile US Study Retail 352

Payments Dive

NOVEMBER 20, 2018

As cyber attackers develop more sophisticated methods of attacking online sites, security experts and retailers are increasingly focused on protecting mobile shopping and payment platforms to ensure a safe holiday season.

Mobile 370

Mobile Retail Security Online 370

Payments Dive

DECEMBER 3, 2019

A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season.

Training 335

Training Mobile Retail 335

Payments Dive

MARCH 15, 2019

Jim Kander, Spectralink's director of sales, Retail Americas, explains why retailers that are eager to go mobile CX need to do more than simply deploy a mobile device or solution. They'll need to create a more collaborative and customer-centric partnership.

Customer Experience 294

Customer Experience Mobile America Retail 294

Payments Dive

OCTOBER 25, 2018

In the past several years, it's become commonplace at industry conferences for executives to point to a handful of retail mobile experiences financial institutions should try to emulate to some extent. How should banks adapt to these kinds of expectations?

Mobile 321

Mobile Conference Retail Industry 321

Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322

Retail Strategy System Management 322

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

Payments Dive

JUNE 7, 2019

trade dispute with China is beginning to impact luxury retail due to a slowdown in spending from Chinese tourists. The trend could impact mobile transactions, as Chinese travelers have a huge preferences for using mobile platforms for shopping and payments.

Mobile 307

Mobile US Payments Trends 307

PYMNTS

JANUARY 15, 2021

In retail technology, Toshiba Global Commerce Solutions ’ new Elera system aims to supplant in-store IT systems with a new cloud-enabled technology. And in digital innovation, mobile payments are bridging the cash and digital divide in Pakistan. All this, Today in Data.

Technology 275

Technology Innovation Retail Payments 275

PYMNTS

SEPTEMBER 17, 2020

“Pandenomics” may usher in a new age for mobile check capture and deposits. Does Growth In Mobile Texts Portend Growth In Mobile Checks? Against that backdrop, there’s room for mobile check deposit to enter its next leg of growth. Diamond said he believes mobile deposit capture is ready to move into that new age.

Mobile 296

Mobile Digital Banking ATM Industry 296

Perficient

DECEMBER 9, 2022

New Salesforce Mobile Application Configure and Customization in Salesforce Org. According to reports 120 billion hours are spent with mobile business apps annually. According to Salesforce Every month, almost 2 million users run their business from their phone using the Salesforce mobile app. New mobile navigation bar.

Mobile 294

Mobile Tools User Experience System 294

Payments Dive

MARCH 29, 2019

Instagram's new in-app shopping experience with PayPal is testing how social media can influence retail shopping and payment decisions

social media 363

social media Mobile Retail Payments 363

PYMNTS

NOVEMBER 10, 2020

The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We How does it work on me? How does it work in my space?

Retail 261

Retail Technology Training Online 261

PYMNTS

JULY 14, 2020

As the United States experiences a coin shortage due to the pandemic, some brick-and-mortar retailers are forcing consumers to tell cashiers to “keep the change.”. Not only will those customers give the grocers some personal information in doing so, but they’ll presumably revisit the retailer in the future to spend their unused change.

Retail 290

Retail US Cards United States 290

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. It’s a reckoning that that can help them cross the Rubicon toward contactless (and, specifically, mobile) payments. As Good noted, four in 10 U.S.

Mobile 280

Mobile Community Bank Cards Community 280

Perficient

OCTOBER 20, 2020

Move Retail Stores Online. Organizations are moving from relying on physical retail stores to omnichannel options such as buy-online, pick-up-in-store (BOPIS), ship-from-store, or curbside pick-up to fulfill consumer orders. Becoming Mobile-Friendly. Omnichannel is the New In-Store.

Online 484

Online Mobile Management Retail 484

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

Payments Dive

JULY 24, 2020

US Bank is deploying natural language processing and AI-based technology to move more of its retail banking business onto the mobile banking app.

US 436

US Digital Banking Retail Mobile 436

PYMNTS

NOVEMBER 19, 2020

Blackhawk Network noted that mobile wallet adoption in the U.S. Google is looking to capitalize on some momentum around mobile wallets. consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. Mobile wallet transaction value could exceed $1 trillion by 2024.

Google 254

Google Mobile Apple Survey 254

PYMNTS

DECEMBER 16, 2020

Digital sports entertainment and gaming industry platform DraftKings — known for its top-rated daily fantasy sports and mobile sports betting apps — today announced an agreement with InComm Payments , a global leading payments technology company, to launch an industry-first retail gift card. . DraftKings reported on Friday (Nov.

Retail 230

Retail Cards Payments New York 230

Payments Dive

APRIL 30, 2019

Retailers need to consider shedding their legacy POS systems to enable mobile payment acceptance, business analytics, EMV security and better inventory management.

System 371

System Payments Analytics Retail 371

Bank Innovation

DECEMBER 13, 2019

New data shows why significant gaps in mobile banking capabilities are complicating these FIs’ struggles to keep up. Smaller banks and credit unions are under increasing pressure from larger banks and tech-centric financial services companies.

Mobile 300

Mobile Data Technology Trends 300

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

SEPTEMBER 24, 2020

In the great digital shift , the mobile device is the point of sale — especially in Asia’s fast-growing markets. The conversation came against a backdrop where online transaction volumes and mobile wallet adoption are increasing. Donlea noted that mobile wallets are designed for consumer and brand loyalty.

Mobile 245

Mobile Management Fraud Training 245

PYMNTS

DECEMBER 14, 2020

They are using everything from cash to mobile wallets to complete these transactions, requiring retailers to race to accommodate a wide variety of payment methods. Friction-filled experiences, however, can actually give retailers key opportunities to engage frustrated customers on a deeper level.

Payments 349

Payments Online Retail Mobile 349

PYMNTS

FEBRUARY 2, 2021

told PYMNTS CEO Karen Webster in an interview that the pandemic and the rise of mobile infrastructure have set the stage to bring people living in developing and emerging economies into the digital realm. QR codes and even peer-t0-peer (P2P) options are gaining favor, especially for smaller retailers.

Mobile 235

Mobile Payments System Marketing 235

Perficient

JULY 20, 2020

For most consumers, buying a new car starts with their mobile phone – not at the dealership. CX Strategy & Retail Innovation Summit | July 28th. New Mobility Models and Key Investment Activities. During the series, you’ll have the opportunity to virtually visit sponsor booths. Explore the Summit.

Customer Experience 526

Customer Experience Analytics Leadership Marketing Strategies 526

PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. mobile wallet landscape is fragmented in comparison to that of Asian markets. By contrast, U.S. She said about 61 percent of U.S.

How To 317

How To Retail Survey Mobile 317

PYMNTS

NOVEMBER 24, 2020

But top industry experts told Karen Webster during PYMNTS’ latest “On The Agenda” panel that the hurdles for retailers are only beginning. He said the shipping infrastructure nearly buckled earlier this year, and retailers are now being highly conservative when it comes to managing deliveries. “We Stay Flexible .

Retail 251

Retail Examples Payments Meeting 251

PYMNTS

SEPTEMBER 17, 2020

The Jacksonville Jaguars are now allowing QR-based mobile payments at retailers and concessions at the TIAA Bank Field Stadium through a mobile Jags Pay wallet in the official team app, according to a report from NFCW. Supporters have already been using the app to access tickets on game day to enter the stadium.

Jacksonville 327

Jacksonville Apple Mobile Report 327