Instagram Checkout tests power of social media for mobile commerce
Payments Dive
MARCH 29, 2019
Instagram's new in-app shopping experience with PayPal is testing how social media can influence retail shopping and payment decisions
Top 5 Banks #Winning Social Media
Bank Innovation
APRIL 19, 2018
EXCLUSIVE - For all the talk about appealing to millenials, not that many banks or FIs out there have figured out social media. Sure, most of them (if not all) use various social media platforms such as Twitter, Facebook, or even YouTube to promote their products and services, but it wasn’t easy to find ones […].
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Don’t Send Payment Reminders with Social Media, FICO Says
Bank Innovation
NOVEMBER 21, 2017
Consumers still aren’t comfortable receiving notifications like late payment reminders through social media channels, a study released today by FICO found.
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Burger King, Steak-umm And Next-Level Social Media Marketing
PYMNTS
OCTOBER 3, 2020
Brands have flocked to social media in an attempt to meet their consumers where they are and display a different side of themselves. Social media can be a terrific place to build bonds with one’s customers and show off a clever, avant-garde sense of humor – if a brand is good at it. In their defense. Did it work?
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Standard Chartered adds mobile banking to social media platforms
Bank Innovation
JULY 12, 2019
Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.
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Social media payments: An ally or adversary of banks
Payments Dive
JANUARY 3, 2020
Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation. However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors.
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Is Social Media Key to Hitting the Trillions for (Fin)Tech Companies?
Bank Innovation
DECEMBER 27, 2016
Analyst Michael Markowski seems to think so, citing the technology giant’s recent acquisition of professional social media site LinkedIn as the boost that pushed Microsoft into the race. Could Microsoft be the first technology company to earn a one trillion market value?
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4 trending social media tips to know
Independent Banker
JULY 31, 2022
The Social Bankers, a collective of community bank marketers, offers inspiration, information and professional development advice to community bankers focused on marketing and social media. We asked them for their need-to-know social tips. Social media can be a recruiting tool. By Julie Kendrick.
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Standard Chartered adds mobile banking to social media platforms
Bank Innovation
JULY 12, 2019
Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.
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Bitcoin Joins American Express and PayPal on 2017 List of Social Media Darlings
Bank Innovation
JANUARY 24, 2018
American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. To find out which brand was the consumer favorite, at least on social […].
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Citi study shows mobile banking is vital to consumers
Payments Dive
APRIL 26, 2018
adults surveyed, mobile banking app use ranked third (31 percent) behind only social media (55 percent) and weather apps (33 percent), respectively. Of the 2,000 U.S.
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Why mobile social media money transfers are going to be huge
Payments Dive
SEPTEMBER 22, 2016
FIs and payment processors have a major opportunity to collaborate with FinTech pioneers such as Moneymailme to serve the growing market for mobile social media money transfers.
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i2c: Mobile Banking, Credit Drive FinTech Opportunities Beyond The ‘Simple’ DDA
PYMNTS
NOVEMBER 24, 2020
At a time when the global pandemic and ensuing economic upheaval have blurred the boundaries between traditional means of payment, the CEO of global payment- and banking-solution provider i2c says the biggest business opportunity ahead will be in credit, with mobile becoming the biggest game-changer. All About Mobile. phenomenon.
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Deep Dive: The Importance Of Fighting Fake Restaurant Reviews And Social Media Fraud
PYMNTS
JUNE 16, 2020
Social media engagement plays a central role in modern restaurants’ daily business, with eateries using platforms like Facebook, Twitter and Instagram to advertise new menu items, interact with customers and drive business to their locations and mobile apps. Social Media Schemes.
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152 5 Financial Services Bots Launched at Facebook F8
Bank Innovation
APRIL 19, 2017
The 100,000 chatbot-strong platform Facebook Messenger gained a few new friends yesterday, during the social media giant’s F8 Developer conference. The Messenger platform has become the prime landing space for all kinds of bots, from restaurants to fintech. The platform currently has about 1.2
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HSBC Glitch Locks Out UK Customers, Leads to Twitter Complaints
Bank Innovation
OCTOBER 27, 2017
-based bank HSBC experienced a glitch earlier this morning that locked some customers in the region out of their accounts, with customers then taking to Twitter and other social media to complain.
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PayPal Adds Invoice Feature to Facebook Messenger
Bank Innovation
NOVEMBER 22, 2017
EXCLUSIVE – The latest in PayPal’s busy week: the payments company is now letting users create an invoice through the Facebook Messenger service, expanding on its recent partnership with the social media platform to enable P2P payments through Facebook’s chat service.
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321 Meet Canadian Bank BMO’s Virtual Assistant BMO Bolt
Bank Innovation
MARCH 15, 2018
EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though.
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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023
Perficient
FEBRUARY 2, 2023
Social Media as a Payment Channel Considering that the average American spends 147 minutes a day on social media , it is no surprise that businesses across industries seek the visibility that social media advertising and eCommerce can provide.
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Banks Need to Shift Mobile Focus to ‘Money Management’
Bank Innovation
MAY 1, 2017
The majority of people use their mobile banking apps to check their balance. This is a fact that does not surprise most in banking, many of whom believe the industry’s focus on “money movement” as opposed to “money management” is hurting engagement levels. Focusing on the movement of a consumer’s money, or P2P capabilities, has […].
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Facebook Won’t Be Monetizing Payment Bots, Exec Says
Bank Innovation
MARCH 8, 2017
Last year, the social media giant introduced payments via dozens of bots in its Messenger platform, which (some thought) could in time revive the payments revenue stream for Facebook. […]. SAN JOSE, Calif. Facebook payments revenue stream has been on a steady decline for years now.
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How Mobile Technology Is Changing Insurance Claims
PYMNTS
APRIL 10, 2020
The uptick in smartphone use and availability, however, has prompted many insurance providers to enable customers to file claims from their phones, but few have implemented mobile disbursements. “I Developing that claim flow can be difficult, though, especially when it entails enabling access to mobile disbursements.
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PayPal Expands Partnership with Facebook Messenger, Introduces P2P Payments
Bank Innovation
OCTOBER 20, 2017
PayPal is continuing to drive forward with mobile and digital payments, announcing an expansion of its partnership with social media service Facebook that will allow users to send and request money with PayPal via Facebook Messenger. Messenger has over 1.2 billion users. PayPal has 218 million.
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Inside The Fight For Digital Driver’s Licenses
PYMNTS
FEBRUARY 10, 2020
Approximately 800 million facial recognition-equipped mobile devices are expected to be in circulation by 2024, in fact, with an additional 4.6 Deep Dive: How Fake Profiles Endanger Social Media Networks. Social media sites like Facebook, Twitter and YouTube have a collective 2.77 About the Tracker.
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Facebook Likes Payments: Cryptocurrency, Not So Much
Bank Innovation
FEBRUARY 1, 2018
EXCLUSIVE – Payments might not be a substantial portion of social media platform Facebook’s revenues, but it is an important one — particularly as non-payment companies increasingly begin to launch payment capabilities for social media platforms such as Messenger.
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Canada, time to expect an innovative lifestyle banking app
Accenture: Banking
OCTOBER 21, 2021
The first mobile banking application hit the Canadian market over ten years ago. Since then, advancements have included an e-deposit and mobile business app, a remote deposit capture feature, a banking app on the Apple Watch, and more. Apps have become a part of our everyday lives, from fitness to shopping, social media and news.….
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How Facebook Became Fast Friends with Digital Banks
Bank Innovation
MARCH 13, 2018
EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience. Take British challenger bank Starling Bank, for example.
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Forget Your Data, Facebook Wants Your Bank’s Chatbot
Bank Innovation
AUGUST 7, 2018
Recent news that Facebook is in talks with banks on a solution other than “services like customer chat or account management” overlooked how the social media platform already works with banks, a representative of the social network told Bank Innovation. The Wall Street Journal has it wrong.
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GoDaddy Agrees To Buy Poynt To Boost Digital Payments Technology
PYMNTS
DECEMBER 15, 2020
The software from Poynt includes terminals, mobile or web software and help for small- to medium-sized businesses (SMBs) to integrate with various payment processors. Poynt is used by over 100,000 merchants and has over $16 billion in annual gross merchandising volume (GMV), according to the release.
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Is ‘Buy with Facebook’ Finally Coming?
Bank Innovation
JULY 6, 2016
Back in 2014, Stripe confirmed that it was working with Facebook on a “Buy” button for the social media giant. Whatever happened to the “Buy with Facebook” button?
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Barclays online, mobile banking down 2 hours today
BankInovation
OCTOBER 17, 2023
Barclays online and mobile banking systems were down for two hours today, with the London-based bank’s clients were unable to access their accounts, the bank said on X, formerly known as Twitter. trillion Barclays sent out three messages to clients via social media with updates urging clients to use the bank’s […]
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Chase On Gen Z, Mobile Banking — 10 Years In
PYMNTS
APRIL 10, 2019
With more consumers than ever interested in fulfilling all their financial needs on mobile, both legacy banks and FinTech firms are focusing on creating digital-only banking services, designed to catch and keep customers using their smartphones to bank. An Inside Look at Chase’s Mobile Banking Approach.
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Facebook To Add Two-Factor Authentication To Some Accounts
PYMNTS
DECEMBER 22, 2020
Facebook will increase its security offerings, especially for high-profile users, the social media giant announced Tuesday (Dec. The company will support the use of security keys on mobile devices so anyone logging into an account will need more than just a password, a Facebook official told PYMNTS.
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Mobile Cards Key To Winning Bank Accounts
PYMNTS
FEBRUARY 25, 2020
Mobile Cards: Make or Break? One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers.
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More People Use Banking Apps Than Photo Apps on Mobile
Bank Innovation
JUNE 30, 2017
Turns out, banking apps are higher up in consumers’ smartphones than photo or video apps. A study by Forrester Research, released this week, indicates that 32% of U.S. adults (18 and over) use banking apps via their smartphones weekly.
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357 Facebook Launches Messenger P2P Payments Feature in The U.K.
Bank Innovation
NOVEMBER 7, 2017
Social media mogul company Facebook has launched P2P payments through Facebook Messenger in the U.K. is the next market to have the service, after Facebook first launched the payments feature in the U.S. According to reports, all major banks in the U.K. are taking part in the service. To use […].
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268 TD Online Banking Was Down for Over a Week, And Customers Are Not Happy
Bank Innovation
FEBRUARY 23, 2018
customers of TD Bank was down for over a week after the bank updated to its digital services, prompting multiple customers to flock to social media to express outrage, frustration, or calls to leave the bank. EXCLUSIVE— Online banking service for U.S.
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262 Venmo Introduces Fee for Realtime Transfers
Bank Innovation
FEBRUARY 1, 2018
In an update to its terms & conditions yesterday, the social media payments app said it was adding a flat fee of $0.25 EXCLUSIVE- Payment app Venmo now has a transfer fee. But, thankfully, that fee is only for instant payments. for an “Instant Transfer,” which is a duration of 30 minutes or less. The […].
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220 Facebook’s AI To Boost P2P, Still Through Existing Rails [Video]
Bank Innovation
APRIL 7, 2017
the social media giant said yesterday. Facebook’s AI assistant, dubbed M, will begin to appear in your Messenger chats, “suggesting” things like sharing your location or requesting a ride. The digital assistant was in a testing mode since December of last year, and is now available to all Messenger users in the U.S.,
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220 DenizBank, Turkey … the visible bank
Chris Skinner
JULY 20, 2017
With fastPay you can do send money to a mobile phone, withdraw cash from ATM without a card, shop with fastPay businesses and top-up cash for prepaid cards. Digital services include everything from contact management to social media integration and publishing to sales tracking and reporting. First, there is the fastPay Wallet.
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Gamification in Fintech: How Startup Greenlight Financial Intends to Use It
Bank Innovation
SEPTEMBER 20, 2017
Besides the obvious social media channels, another social phenomenon which seems to be advancing is gamification. EXCLUSIVE – One thing is clear: more and more fintechs are looking to create better interaction to engage users. One such fintech is Greenlight Financial Technology.
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244 Lost Pet Posters Get An Upgrade For The Digital Age
PYMNTS
JUNE 14, 2019
Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only helps pet owners find their wayward pets, but gives them access to other digital and mobile services. Social Media Aspect.
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Japan Ties Up With US, Europe To Legislate Big Tech
PYMNTS
OCTOBER 19, 2020
Furuya also told Reuters that the FTC would analyze Japan’s mobile phone market to find ways that could increase competition, which could help cut Japan’s mobile phone charges. Canada’s governing Liberal party renewed calls to legislate big tech platforms to pay media producers a cut of ad dollars.
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The Facebook Files: HUD Investigation Into Facebook Data Practices Appears to Continue
Bank Innovation
JUNE 12, 2018
That according to new documents released yesterday by Congress that contain written responses from the social media company on its data and privacy […].
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