Perficient

APRIL 4, 2022

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

AUGUST 8, 2020

Consumers have come to expect personalization in their shopping experiences, whether using online marketplaces such as Amazon and Etsy or mobile apps such as Gilt or Poshmark. Product recommendations, informed by purchase histories and preferred pay- ment methods, are becoming a standard aspect of digital checkout experiences.

User Experience 187

User Experience Payments New York City Tools 187

Payments Dive

OCTOBER 4, 2019

The successful transition to mobile banking requires a seamless, intuitive user experience built into a mobile app.

Mobile 330

Mobile User Experience Digital Banking How To 330

Perficient

AUGUST 4, 2020

The use of a mobile app, a progressive web application (PWA), or an integrated website ordering system could have a powerful impact on this process. Just having technology is only half the solution; for mobile, the user experience is vital. An optional permanent mobile device in the stock room. .

Mobile 352

Mobile Management Retail User Experience 352

Payments Dive

JANUARY 4, 2018

New mobile technologies make it possible for payments companies to leverage consumers' smartphones as an identity device, enabling compliance with AML and KYC regulations while maintaining the superior user experience that consumers expect.

Mobile 284

Mobile User Experience Compliance Regulation 284

Perficient

OCTOBER 31, 2024

Banks will be required to display the FDIC official digital sign near the name of the bank on all bank websites and mobile applications. The final rule established a new black and navy-blue FDIC official digital sign shown below. Banks also will be required to display the FDIC official digital sign on certain automated teller machines.

FDIC 221

FDIC Compliance User Experience Leadership 221

Ron Shevelin

JANUARY 22, 2020

If banks could measure “convenience utility,” mobile deposit would rank very highly.

User Experience 112

User Experience Mobile 112

Payments Dive

NOVEMBER 15, 2019

Andy Vitale, head of user experience design at SunTrust, says creating a mobile banking expereince for customers is about learning how they use their devices both in and out of the bank. He said that customers in banking, as opposed to e-commerce, actually want a little bit of friction before they complete their transactions.

Mobile 281

Mobile User Experience 281

ZootBlog

OCTOBER 11, 2016

The entire world has gone mobile—from millennials to grandparents. This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. Everyone is going mobile and data changes frequently. At the same time, you can’t introduce risk.”.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

NOVEMBER 23, 2020

Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Advanced AI Makes Systems Smarter. Catering to Individual Tastes at Scale.

Mobile 289

Mobile Boston Fraud Colorado 289

Payments Dive

APRIL 17, 2018

Bring diversity and breadth to your product-suite with our patented technology, enabling a seamless and sim­pler user experience. Available for Android, iOS, and Windows, let A2iA take your mobile document processing steps beyond where it is today.

Mobile 170

Mobile User Experience Technology 170

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

PYMNTS

NOVEMBER 19, 2020

Blackhawk Network noted that mobile wallet adoption in the U.S. Google is looking to capitalize on some momentum around mobile wallets. That paves the way toward mobile wallet adoption, as consumers avoid bringing out the plastic at the POS. Mobile wallet transaction value could exceed $1 trillion by 2024.

Google 254

Google Mobile Apple Survey 254

Bank Innovation

MAY 23, 2019

Scotiabank launched its new app on Tuesday morning with a simplified user experience that includes the ability to transfer money between accounts, manage peer-to-peer payments, bill payments and a new slide-to-pay feature. Most of the features within the updated app aren't new, but a better overall user experience was the objective.

User Experience 170

User Experience Mobile Management Payments 170

PYMNTS

NOVEMBER 17, 2020

Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been. percent more likely to use mobile banking apps now than they were in 2019, and 51.1

UX 234

UX Mobile Data United States 234

Payments Source

NOVEMBER 8, 2018

Adapting to Chinese consumers’ expectations of mobile pay options can help international retailers remain relevant and competitive by offering an easy, smooth, and interactive customer experience, writes Franklin Chu, managing director for Azoya USA.

User Experience 63

User Experience Mobile Customer Experience Retail 63

PYMNTS

JANUARY 7, 2020

Mobile wallets are on the march, so to speak, and what happens with them in their next phase of development — in 2020 and beyond — will say much about what happens to broader areas of payments. Creating a common platform is really the foundation of these mobile wallet offerings.”. That’s a bit of a mouthful. Conversation Topic.

Mobile 139

Mobile User Experience Regional America 139

BankInovation

JUNE 8, 2023

TD Bank is redesigning its mobile banking app to create an easier and more connected user experience as mobile banking demand grows, Head of Canadian Personal Banking at TD Bank Michael Rhodes said at today’s Investor Day 2023 event.

Mobile 52

Mobile User Experience Retail 52

Perficient

OCTOBER 19, 2020

PWAs could be an alternative to replace native apps because their capabilities and features are similar, which creates an opportunity to significantly reduce the technical skillsets required to reach users across desktop, mobile web, and native applications.

User Experience 309

User Experience Technology Software Mobile 309

PYMNTS

FEBRUARY 2, 2021

told PYMNTS CEO Karen Webster in an interview that the pandemic and the rise of mobile infrastructure have set the stage to bring people living in developing and emerging economies into the digital realm. Looking ahead, as apps evolve, credit will have to be part of consumer-facing offerings and experiences, predicted Wain.

Mobile 235

Mobile Payments System Marketing 235

PYMNTS

SEPTEMBER 10, 2018

Financial service providers looking to enhance B2B payments offerings must turn their attention to the user experience. User experience , she recently told PYMNTS, is the “holy grail” for banks as the industry embraces more digitization and the “consumerization” of accounts payable.

Mobile 102

Mobile Cards User Experience Analysis 102

Perficient

OCTOBER 1, 2024

However, rather than the same sign to be put online, the December 2023 rule established a new black and navy blue official digital sign shown below: Beginning on New Year’s Day 2025, banks will be required to display the FDIC official digital sign near the name of the bank on all bank websites and mobile applications.

FDIC 251

FDIC User Experience Mobile Meeting 251

Payments Source

APRIL 26, 2019

Apple Card has advantages over most banks at the start, but there are things banks can do to fight back, according to Mehmet Sezgin, CEO and founder of myGini.

User Experience 137

User Experience Apple Cards Mobile 137

PYMNTS

FEBRUARY 27, 2020

Cloud point of sale and mobile checkout company Skip has teamed up with guest experience platform Paytronix Systems to beef up shopper engagement, push revenue growth and increase store traffic, Skip announced on Thursday (Feb. To get the biggest impact, brands must engage with customers through every possible channel.

Mobile 141

Mobile South Carolina North Carolina Georgia 141

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JANUARY 9, 2020

To co-develop next-generation mobile solutions for public transit agencies, Cubic Transportation Systems and Moovit have inked a definitive agreement. Erez also noted, “Riders will be able to plan journeys and pay for them, too, from the ease of a single platform.

Mobile 130

Mobile User Experience System Operations 130

PYMNTS

DECEMBER 10, 2020

Phalen, along with Conferma Pay CEO Simon Barker , recently spoke with Karen Webster about what today's finance chiefs need in a B2B payment solution, and how mobile-based virtual card technology can address end-users' demand for an optimal experience while also meeting CFOs' new requirements.

Security 266

Security Mobile Meeting Payments 266

PYMNTS

NOVEMBER 19, 2020

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

Payments Source

SEPTEMBER 6, 2019

Mobile payments speed and convenience is more than an abstraction, and needs to be quantified, says UJET's Anand Janefalkar.

User Experience 75

User Experience Mobile Payments Retail 75

PYMNTS

OCTOBER 6, 2020

In addition to price, reward structure and credit line assignment, Venmo wants to add a fourth advantage: user experience. He said that’s an addition and Venmo is uniquely well-placed to offer, because the app isn’t a card brand trying to create a digital experience for customers. Instead, Venmo’s entire DNA is digital.

Cards 313

Cards Mobile User Experience Payments 313

PYMNTS

OCTOBER 7, 2020

Historically, security has been looked at as a barrier to a better user experience, but with the technology that's available, it can now be leveraged as an enabler” for a better relationship between users and their FIs.

Mobile 245

Mobile Security Fraud Digital Banking 245

Perficient

MARCH 3, 2021

In May 2021, Google is rolling out the Page Experience ranking signal. It combines the existing mobile-friendly, safe-browsing, https, and intrusive interstitials signals with the new Core Web Vitals (CWV) signal that includes: Largest Contentful Paint. The user experience on landing pages was less of a concern.

Google 309

Google User Experience Mobile Maine 309

Payments Dive

JANUARY 3, 2020

Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation. However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors.

social media 307

social media User Experience Payments Mobile 307

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

Payments Source

JANUARY 27, 2020

New designs and easier authentication can boost adoption, says Fingerprints' Thomas Rex.

User Experience 108

User Experience Payments Mobile 108

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. ” Interac Corp.

Mobile 138

Mobile Payments Google Apple 138

PYMNTS

NOVEMBER 8, 2018

A new update to Google Chrome will help prevent consumers from being scammed by unclear mobile subscription services. Every month, millions of Chrome users encounter pages with insufficient mobile subscription information. Surprising charges that come from unclear communication are a poor user experience.

Google 122

Google Mobile User Experience US 122