PYMNTS

OCTOBER 24, 2016

Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption. Does mobile, in fact, unlock the sky’s limit?

UX 100

UX Mobile Apple Trends 100

BankNXT

AUGUST 24, 2017

Does your bank make it clear that it's offering mobile banking services? Jim Bruene doesn't think so, and suggests some simple UX changes. Discovery UX – making mobile banking services more visible on BankNXT.

UX 49

UX Mobile User Experience America 49

BankNXT

JULY 27, 2017

Jim Bruene isn't convinced about the new Zelle branding, and bullet points what he thinks is wrong with the user experience. Payments UX – Zelle confuses on BankNXT.

UX 49

UX User Experience Payments Branding 49

PYMNTS

MARCH 24, 2020

Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent of consumers who use these apps are dissatisfied with them.

UX 150

UX User Experience Survey Meeting 150

Perficient

OCTOBER 19, 2020

PWAs could be an alternative to replace native apps because their capabilities and features are similar, which creates an opportunity to significantly reduce the technical skillsets required to reach users across desktop, mobile web, and native applications.

User Experience 309

User Experience Technology Software Mobile 309

Perficient

JANUARY 29, 2021

Is their mobility compromised in some way? Manager of User Insights & Research at Perficient. Designing an interface for a tradeshow kiosk display may start with a completely different set of requirements compared to designing a mobile application. The Assumptions We Make About Disability. Are they deaf?

Video 493

Video UX Examples Mobile 493

PYMNTS

JULY 7, 2017

Goldman Sachs, the Wall Street bank that has been offering more services to retail consumers in the last few years, is working on a mobile app for the iPhone. If the app launches, it will mark the first time Goldman Sachs has created a mobile product for retail banking customers.

Mobile 101

Mobile UX Lending User Experience 101

Payments Source

FEBRUARY 13, 2017

The new office will look for ways to improve UX for customers in digital and traditional channels.

User Experience 60

User Experience UX Customer Experience Digital Banking 60

PYMNTS

NOVEMBER 28, 2018

NovoPayment, an enabler of digital financial services, announced Wednesday (November 28) the expansion of its Developer Hub to include new partner-integrated application protocol interfaces (APIs), enterprise customer functionalities and an enhanced user experience.

User Experience 183

User Experience UX Resources System 183

PYMNTS

AUGUST 1, 2019

User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5 This might reflect the perception that UX and consumer engagement are easier to tackle than payment technology and data analytics.

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

The Financial Brand

NOVEMBER 28, 2018

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 29

UX User Experience Branding Mobile 29

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The data from the business’s Salesforce org is then harmonized in Data Cloud, alongside any number of data sources such as mobile apps, or additional website platforms.

Data 491

Data Tools Customer Experience Security 491

BankNXT

MARCH 1, 2017

USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.

UX 40

UX User Experience Digital Banking Online 40

Let's Talk Payments

NOVEMBER 30, 2017

On mobile, a seamless user experience can be the difference between success or failure for a product. In this talk, Mustafa Kurtuldu, Senior Design Advocate at Google, and Owen Campbell-Moore,

UX 72

UX User Experience Video Google 72

PYMNTS

MARCH 9, 2020

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. That makes retailers more agile in responding to granular user experience insights, but it also means a shift in many business models that were built around an all-in-one sales platform solution.

Retail 208

Retail User Experience Study UX 208

Perficient

JANUARY 20, 2021

Globally, over 50% of all web traffic is via mobile. India, for example, is the second-largest region in the world of smartphone users. To learn more about creating a web and user experience strategy that accommodates your global target audience, contact our experience design experts today.

Strategy 496

Strategy Marketing Strategies Regional Marketing 496

Perficient

NOVEMBER 10, 2020

Accordingly, the goals of a redesign should always be derived from real, measured user experiences. Here are a few examples of concrete redesign goals: A better mobile web experience to drive smartphone engagement. Increased utilization of physician and appointment-setting functionality.

User Experience 322

User Experience Examples Analytics Meeting 322

PYMNTS

FEBRUARY 20, 2020

Without getting too deep into the details, Lucaciu has become a fan of Google ’s Angular platform, which allows one set of code to be written for web and mobile. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. Instead of using Excel sheets from the U.S. percentage points to 4.1

UX 210

UX Retail Technology Mobile 210

The Financial Brand

DECEMBER 5, 2016

User experience (UX) design in banking in 2017 will require a new vision, new talent and a new way to view omnichannel banking interactions.

UX 12

UX User Experience Trends Customer Experience 12

Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. Consumers can misunderstand mobile wallets : Many users of Apple Pay, for example, have a poor understanding of how the system actually works, with many assuming Apple is in control of their card details.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration.

User Experience 108

User Experience Los Angeles Google UX 108

PYMNTS

NOVEMBER 25, 2019

In today’s top payments news, India’s mobile payments startup Paytm said on Monday (Nov. And a recent breach exposed the personal data of more than 1 million prepaid T-Mobile customers. And a recent breach exposed the personal data of more than 1 million prepaid T-Mobile customers.

Security 130

Security Payments Google UX 130

Perficient

SEPTEMBER 14, 2020

iOS 14 is expected to work with all mobile devices and iPads that currently run iOS 13. Using this API allows you to leverage assistive technologies to present only the accessible content your users need and when they need it. Need help evaluating your current mobile state? We can help with our Mobile IQ. .

Apple 473

Apple System Video Mobile 473

Perficient

MAY 31, 2023

If a glitch occurs when using proprietary software, especially in the business realm, one typically must go through many channels to get it fixed; open-source software, on the other hand, gives the user a greater sense of agency over issues and user experience.

Software 251

Software Study User Experience Innovation 251

Fintech Labs Insights

NOVEMBER 8, 2016

As recently as 2010 they were the last major bank to launch a native mobile banking app. It has Capital One Labs , it runs an innovation centre in the Bay Area, and now offers the most advanced set of mobile apps in the card-issuing business. Its latest innovation? Another thing I really appreciated.

UX 17

UX Capital Mobile User Experience 17

BankNXT

OCTOBER 11, 2017

This week, mobile banking features, by Benedict Shegog. Top 11 mobile banking features your customer will love on BankNXT. The 11:FS Pulse team trawls through bank and fintech apps, sorting the good from the bad.

Mobile 78

Mobile Fintech User Experience UX 78

PYMNTS

JANUARY 3, 2017

And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

PYMNTS

JULY 13, 2018

Contextual commerce, as its name implies, is about a holistic shopping experience — and that means keeping the user experience as simple and frictionless as possible. It’s UX 101,” Habibi said. “No That holds especially true as more consumers rely on their mobile devices to find the products they like and buy them.

User Experience 100

User Experience UX social media Retail 100

BankNXT

AUGUST 30, 2016

Faisal Khan on understanding the behavioural aspects of mobile wallet commerce, and what years of research tells us. Building a mobile wallet that customers want on BankNXT.

Mobile 57

Mobile US User Experience UX 57

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

PYMNTS

FEBRUARY 13, 2018

Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT. Adore Me was one of the first companies to use Google’s angular technology on its website and within its mobile app. That dedication has pushed the brand to expand its tech reach, Capuono said.

UX 101

UX Branding Innovation User Experience 101

BankNXT

MARCH 20, 2017

When it comes to showing off your mobile credentials, is there a difference between challenger banks and incumbent banks? Should you put a mobile screenshot on your homepage? Jim Bruene looks at some examples. on BankNXT.

Mobile 46

Mobile Examples User Experience UX 46

Insights on Business

FEBRUARY 5, 2019

Administrators can deploy mobile-ready reports to drive key motivators, react to market changes and identify performance outliers. IBM leverages User Experience Design (UXD) for latest software release. IBM released its latest SPM software, ICM 10.1, IBM released its latest SPM software, ICM 10.1,

Management 79

Management Analytics UX Data 79

Fintech Labs Insights

SEPTEMBER 17, 2015

The result is increased satisfaction, reduced confusion, and an improved user experience whereby customers always know what to expect and when to expect it. Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. HQ: Palo Alto, CA & Oslo, Norway.

UX 12

UX Security CA User Experience 12

PYMNTS

AUGUST 9, 2019

Some pick up their mobiles phones to check Instagram or Facebook, while others open an app to check the weather or the headlines from their preferred news outlets. But there isn’t one, universal mobile app that consumers can rely on to help them do it all. Yet, our research suggests that there could be — at least in theory.

Data 155

Data Millennials Google Apple 155

BankNXT

JUNE 7, 2016

Jeremy Pollack provides some useful tips on how banks can enhance the mobile experience for customers by focusing on mobile apps. 5 ways banks can develop or improve their mobile apps on BankNXT.

Mobile 40

Mobile User Experience UX Online 40